Marrakesh-Safi Marrakesh Marrakesh Mechouar-Kasbah Zalagh Kasbah Hotel & Spa

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Zalagh Kasbah Hotel & Spa

4-star hotel

Bd Mohamed VI, Marrakech 4000005243-69400

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1,104 reviews

Polished property offering a restaurant with a poolside terrace, plus a bar & a spa.

5 top things to know5 min drive to the Agdal Gardens+4 more

5 top things to know

5 min drive to the Agdal Gardens

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15 min drive to Marrakesh Menara

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Some guests complained about the bathrooms

1. no bath towels in the room, room phone did not indicate the front desk number.

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Guests mentioned "all-inclusive resorts" 17 times

... Beautiful setting, very relaxing holiday. First time at all inclusive type holiday and what a pleasant surprise. I came...

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One of the few hotels in the area with a fitness center

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This hotel typically costs between MAD 611–MAD 963 per night for the dates you selected.

MAD 674 is typical

MAD 611

MAD 963

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Health & safety: Enhanced cleaning

Location summary

Neighborhood: Mechouar-Kasbah

OK for visitors

Sprawling area with the old town’s Saadian Tombs & El Badii Palace, plus orchards in Agdal Gardens.

2 km

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Top sights

Restaurants

Airports

Transit

Jemaa el-Fna

Point of interest

11 min

Jardin Majorelle-Yves Saint Laurent Mansion

Garden by artist Jacques Majorelle, with exotic plants, water features & a museum of Berber culture.

15 min

Bahia Palace

Vast, intricately designed palace with 160 rooms, courtyards & 8 acres of gardens.

10 min

Mamounia Hotel

Plush quarters, some with private pools, in a luxe hotel offering a spa, dining & an outdoor pool.

8 min

Koutoubia

This large 12th-century Almohad-style mosque features a plaza with gardens & a fountain.

10 min

Saadien's Tombs

Once hidden mausoleum surrounded by gardens, decorated with colorful tiles, marble & stucco.

7 min

Badi Palace

Remains of a 16th-century palace whose garden walls & ornamental orange orchard still stand.

9 min

Ibn Youssef School

16th-century college building with prayer hall & courtyards decorated with tiles & carved wood.

17 min

Yves Saint Laurent Museum

Cubed, brickwork museum paying homage to Yves Saint Laurent with a café, bookshop & auditorium.

14 min

Medina of Marrakesh

Vibrant morning-to-night marketplace with stalls carrying fresh produce, dried goods & trinkets.

14 min

Menara Gardens

12th-century botanical garden with a scenic pavilion, artificial lake & mountain views.

12 min

Le Jardin Secret

Elegant, ornate 19th-century palace complex with traditional Islamic gardens, plus a shop & cafe.

14 min

Dar Si Said

Museum displaying ornate artisanal Moroccan objects, from an 11th-century chest to modern carpets.

13 min

House of Photography in Marrakech

Museum of Moroccan photography housing a permanent collection & offering rotating exhibitions.

17 min

Les Jardins de La Koutoubia

Warmly decorated rooms in an upscale property featuring a spa, 3 restaurants & 2 pools.

12 min

Al Fassia Aguedal

Restaurant

2 min

Nouba Restaurant Marrakech

Restaurant

3 min

BÔ ZIN

Restaurant

3 min

La Paillote Marrakech

French restaurant

7 min

Cuisine De Terroir

Restaurant

12 min

La Table de la Kasbah

Restaurant

6 min

L'Ô à la Bouche

Restaurant

12 min

Table Du Marche

French restaurant

8 min

Restaurant L’Italien par Jean-Georges, Marrakech

Restaurant

8 min

Le Petit Cornichon

Restaurant

15 min

Marrakesh Menara Airport

Taxi

15 min

Transit

34 min

Mazar

Walking

9 min

Google review summary

This review summary only contains reviews submitted on Google. Third party reviews, if available, are not included in this summary. Learn more

3.4

Fair

1,104 Google reviews

People often mention

Trip.com Member, 3 years ago

Bad customer service.

Photos

Exterior

Food & Drink

Amenities

Bedroom

About this hotel

This upmarket hotel is 4 km from Jemaa el-Fna, the bustling square and marketplace, 6 km from Marrakesh railway station and 7 km from Majorelle Garden, which has a museum.

Check-in time: 2:00 PM

Check-out time: 12:00 PM

Popular amenities

Pool
Spa
Wi-Fifree
Parkingfree

Web results

http://zalaghkasbahspa.hotels-marrakesh.com › ...

Zalagh Kasbah Hotel & Spa Marrakesh

Zalagh Kasbah Hotel & Spa Marrakesh - hôtel de 4 étoiles. Doté du Wi-Fi dans les zones publiques, Zalagh Kasbah Hotel & Spa offre un hébergement attractif à ...

https://www.booking.com › ... › zalagh-kasbah-spa-ma...

Zalagh Kasbah Hotel & Spa, Marrakech - Booking.com

Situé à côté des jardins de l'Agdal, le Zalagh Kasbah Hotel & Spa possède une piscine extérieure et une salle de sport.

http://www.zalagh-hotelkasbah.com

Zalagh Kasbah Hotel ans SPA

Découvrez notre hôtel de luxe à Marrakech et réservez votre séjour. Chez Zalagh Kasbah, Nous incarnons l'univers de l'hôtellerie en ce qu'il a de plus noble ...

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Kech Boutique Hôtel & Spa

Palm Appart Club Marrakech

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Google review summary

This review summary only contains reviews submitted on Google. Third party reviews, if available, are not included in this summary. Learn more

Rooms1.9Location3.2Service2.1

Reviews on other travel sites

Ratings by traveler type

Families
2.8/5
Rooms
1.6
Guests liked the large rooms, though some said cleanliness & maintenance could be improved
Some guests mentioned the bathrooms could be improved
Location
2.9
Service
2.0
Guests enjoyed the pool
Guests appreciated the friendly staff
Some guests said reception could be improved
Couples
3.2/5
Rooms
1.5
Guests liked the large rooms, though some commented maintenance could be improved
Some guests mentioned the bathrooms could be improved
Location
3.2
Service
2.8
Guests appreciated the friendly staff
Guests enjoyed the pool
Some guests said reception could be improved
Solo
3.0/5
Rooms
2.0
Some guests commented cleanliness could be improved
Service
3.2
Guests appreciated the friendly staff

Reviews

People often mention

Samina Sadiq3 months ago on

Google

5/5

Absolutely beautiful Hotel and service is the best I've seen, they go above and beyond for your entertainment near the pool, lovely breakfast! We loved our stay for 5 days!! Its was the best hotel with a book we've been too. Only 10/15 min drive from main square, perfect!!

Trip typeVacation · Family

Rooms4.0

Service5.0

Location5.0

Wiame Belhadj2 months ago on

Google

5/5

I loved the stay there, people are nice especially
Rooms are clean.
The two pools are good, but i didn't appreciate the fact that they are deep xd. …

I loved the stay there, people are nice especially
Rooms are clean.
The two pools are good, but i didn't appreciate the fact that they are deep xd.
Food is not that good, but is fine.
You must have a car if you want to stay there

Trip typeVacation · Family

Rooms5.0

Service5.0

Location4.0

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S W5 days ago on

Google

2/5

Wi-Fi only works on ground floor rooms. It’s tired and dated. Water goes slowly in bathroom so always standing in water. Staff are friendly enough but it’s very basic. Good value for a basic room and board but not the place for an elevated experience. Room key conks out several times a day, very annoying. I definitely won’t stay here again, not even for free. Quite clean and food is good.

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Onur Erem4 months ago on

Google

4/5

It has a nice and uncrowded pool. The prices were very cheap, which makes the little problems with the hotel (like buttons not working etc) understandable. The staff was kind. The prices in the hotel restaurant is not worth the food but there are nice places around (like Stah Rooftop) and if you want to spend less, you can always get your food and alcohol from the nearby Carrefour.

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杨玄a month ago on

Google

1/5

This was my second and last visit. It was the worst hotel experience ever, highly discouraged. 1. no bath towels in the room, room phone did not indicate the front desk number. 2. no wifi in the room, I had to take my computer to the hotel lobby, but the network in the lobby was not even as good as 2G, and the text you see now is written on my own 4G. 2. I booked a double bed, but in reality there were only two small single beds. 3. The air conditioning is not good and the water heater is not effective. 4. There is not even drinking water, slippers, toothbrush and toothpaste in the room. Highly do not recommend anyone to come here, you deserve better.

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Numzy Osain2 months ago on

Google

1/5

Lifts don't work, hardly close to no wifi
Some staff were nice and some wore very unprofessional specially staff name Hajar i believe a lady who's in the main lobby had no sense of service. Room card keeps getting deactivated. Music starts from 7am no way of sleeping. Honestly i hate writing bad reviews. But this was the worst holiday ever.

Trip typeVacation

Rooms1.0

Service1.0

Location1.0

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Wire Frost3 months ago on

Google

1/5

Dirty, extreemly loud bad music by the pool, cant relax in your room because of noisy bass and screams, terrible air conditionning too hot. Residents swim with burkini and hijab and dance with burkini on chaabi music inside the pool. DONT GO.

Trip typeVacation

Rooms1.0

Service1.0

Location1.0

Ram Elboima month ago on

Google

3/5

Ok rooms. Nice pool. Good service. Main problems: not very clean, not always hot water to shower...

Trip typeVacation · Family

Rooms2.0

Service4.0

Location2.0

ROBERT BAKER2 weeks ago on

Google

4/5

Rooms are nice
Staff very friendly
Location is out of city center which is what I like …

Rooms are nice
Staff very friendly
Location is out of city center which is what I like
I would've gave a 5 star but the other guests are so loud slamming doorslamming doors 3 or 4 o'clock in the morning screaming up-and-down the hallways makes it hard to sleep

Trip typeCouple

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Nigel van Houten6 months ago on

Google

2/5

Nice stayover hotel with option for family room with four beds. The hotel has two unheated pools, one for children and people who like loud music with ‘animation’. …

Nice stayover hotel with option for family room with four beds. The hotel has two unheated pools, one for children and people who like loud music with ‘animation’.
The hotel is tired but clean, the staff seems overworked and chaotic and the buffet is average. The (other) guests do not help by littering and taking stuff with their hands from the buffet.
To top things off my car had damage from other parking cars when we got back and ofcourse no sign of the the person causing this.
On the plusside there is a big mall on walking distance and the hotel is within 10-15 min drive to the airport.
Ah yes, staff just barge into your room. Happened three times while being there so I blocked the door during nights - felt really uncomfortable.

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Fredy Ruiz5 months ago on

Google

1/5

The hotel is not good. Looks dirty, none amenities, too far of comercial and touristic places.
Walls, floors, and common areas too dirty. You can see roaches around common places.

Trip typeFamily

Rooms1.0

Service1.0

Location1.0

Lynda Young3 years ago on

Google

2/5

The rooms are of a high standard of decor and cleanliness. The restaurant was not a place to enjoy eating as it was not clean and the food was poor quality with not much variety. The pool could have been cleaner and the lack of electric lights in the pool toilets meant a torch was necessary to use them. Luckily I had packed one. This was in no way a 4star hotel or service.

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J H-S4 years ago on

Google

3/5

Despite reading negative reviews, we stayed for a week in Nov 17. The staff were very friendly, the pool was kept clean but very cold- I assume to keep it from getting crowded? The rooms were generally clean however the fridge did not work, we had to request a remote for the TV and there were ants (did not unpack and kept everything off the floor). The bathroom definitely needs to be updated, poor finish and bath/shower needs to be replaced. We went all inclusive but meals were not great (still edible but would pity any kids as choices were limited) so ended up eating out a lot! Fresh coffee (or at least NOT coffee machine coffee) would have been much better and not leaked all over the floor daily. Activities at the hotel would have made the stay better, very little to do if not out on an excursion. Overall, requires some work but generally not a bad hotel. Could be better though!

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Laurence Goh4 years ago on

Google

1/5

This was the worst hotel I’ve ever been to.
The staff were rude and even ignored my girlfriend and I.
The food was minimal and plates would not be available, at any time during …

This was the worst hotel I’ve ever been to.
The staff were rude and even ignored my girlfriend and I.
The food was minimal and plates would not be available, at any time during service.
The waiters who are supposed to offer drinks when seated, only on one occasion, came to the table throughout the entire weak.
I complained to the manager, to no avail. After I managed to track him down, sitting at the bar.
The activities are zero, there is nothing positive about this hotel.
I suggest to everyone, never stay here, it will ruin your impression of the country.
I wish I’d never wasted my time and money going to this disgusting place.
I would rate this hotel -5 stars

Read less

Magaret Robinson3 years ago on

Google

5/5

Lovely comfortable hotel close to a shopping centre with supermarket and shops. View of the Atlas Mountains and quiet position. There is a large pool and loungers. The rooms are spacious with outside seating areas with comfy chairs. The food in the restaurant and breakfast room are very good. The staff are friendly and helpful I would definitely stay here again.

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Andreea Vatu4 years ago on

Google

1/5

The common areas look great however the hotel requires serious repairing particularly for basic stuff like shower, air conditioned...pretty much all equipment in rooms are broken plus there is no wifi. Furthermore, the staff and services are incredibly poor quality. It was a major disappointment, hotel advertises 4 stars but all in all it barely makes it to 2 stars.

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Bart Albers4 years ago on

Google

4/5

Fine hotel for what it is. All-inclusive-style attracting various types of people. Kind staff, clean hotel. Pool beds are unavailable due to them being claimed as early as 6am in the morning. Staff does not enforce rules about this.
Room is clean and comfortable with a mini fridge. Movie channel available on the TV for free.
Breakfast is not amazing, just fine. A breakfast and nothing more, nothing less.

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Jonas Linke4 years ago on

Google

1/5

Extremely disappointed. This is not 4 star worthy so keep your hands off this place! …

Extremely disappointed. This is not 4 star worthy so keep your hands off this place!
When we arrived already during check in 3 guests complained about several things in the hotel..
The Wifi only works in the lobby area, the rooms look used and dirty. Not much works in this hotel. The reception staff didnt make us feel welcome at all - no welcome, no introduction to breakfast times or hotel info, no info on the city etc..
We specifically booked a queen sized bed but got 2 separate beds with the promise by the staff to make a queen sized bed out of it. This never happened! The room only had one towel, the second never arrived although we called for it separate times.
The breakfast reminded me of my school lunch..
All in all a very very crappy place to stay at. Stay away from this place.

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Anett Sülyi2 years ago on

Google

5/5

The best hotel what I have tried in Morocco. The food is super nice, there is a wide range of food. The rooms are big and clean, but once we had bad experience about that. The service in the restaurant is not the best one, we have to wait for clean cutlery or plates every time. If you have the chance you should ask for room with pool view. Its really nice in the evening and more quiter. The airport is only a few minutes by car and the Medina is close too
Recommended

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Karl Carroll4 years ago on

Google

4/5

A, staff were excellent. 5 stars
B, room. Was as expected and no issues worth mentioning. 5 out of 5
C, WiFi. Woeful. There must be 20 different ones and they all have different …

A, staff were excellent. 5 stars
B, room. Was as expected and no issues worth mentioning. 5 out of 5
C, WiFi. Woeful. There must be 20 different ones and they all have different names and passwords. Only by sitting at reception can you get reliable connection. 2 out of 5
D, food. The food was ok, nothing special really. 2 out of the 4 days I had something I genuinely found delicious for dinner. 3 out of 5
Overall, if I was visiting this area again I would consider staying here again.

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Rayan Choudhury3 years ago on

Google

3/5

The place was really nice, but there were a lot of things that they lacked. The hotel needs better maintenance of electronics (one of the lift's wasn't working throughout the duration of our stay. Some of the lights in our room didn't work and neither did the fan in the bathrooms.
They don't provide drinks for dinner and don't let you bring your own water down. We found it ridiculous how they wouldn't provide us with water and then stop us if we brought our own water down. They are just a few negatives that we experienced when staying there. Other than that the hotel was nicely situated, not to far from civilisation and not to close to the bustling city. 50dr to the city and 50dr back, wasn't bad at all. It is still an amazing place to be, but it doesn't deserve a 4 star rating.

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mandy Roberts4 years ago on

Google

1/5

Looked good externally, could have been so much better, not what was advertised for all exclusive. Also be care as one of the female reception staff will try and charge more for excursions. Also the room we had never had a table and chairs like the others inside, the patio doors made a noise like a siren with the wind. The shop in the hotel was trying to see used after-dinner for $25. Indoor pool and all but one bar are not Inc with all inclusive. The booze is given from multiple bottles. I asked for a glass of red wine which was given from the dregs of 3 bottles. Same with beer. The cups are tiny. Probably a 6th of a pint.

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James Hashim3 years ago on

Google

3/5

Not the best hotel I've stayed. Breakfast was very average. Bed was like sleeping on a concrete. My room door was opened while inside for no reason by a staff member and ran off when I approached to find out what was going on. Got him and he couldn't give me a convincing reason. What could have happened if I wasn't in the room? The good thing about this hotel was the tea man at Agdar restaurant. He was helpful and friendly.

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Sarah K3 years ago on

Google

1/5

Well it's a nice hotel but not great with the staff. They dont really help as we were changing the room due to many reason and I left my dress they. I reported it but no luck in finding it. People or the staff steal things. No sign of my item. Very tight with alot of things. Small bottle of water will cost you over 20 dhrm. They have the nerve to stop you bring things into hotel. I wouldn't say its 4* but 2*. Cleaners dont leave towel or bath mat. You have constantly call front office. Had cockroaches in the hotel, tiles come off. Food is not all that same old. The guy call hisham is good. Not alot of option desert,food and no AC in the restaurant by the way it's not suitable for anyone with disability as there are steps going to the restaurant.
There isnt much support for anyone if you have disability. Not safe. This was my first visit to Morocco and I think it will be my last. Not good experience. If you dont buy things in the market they saying something or calling you names. Rude people. The lighten is bad in this hotel. What a waste of place. I am sure you can get them reported to the authorities for not safety access for anyone with disability. Other was its nice pool very quite.
I've not got any updates on my dress so assuming they staff has stolen it. The management is really bad. When I booked I asked for a complimentary as welcome for my wife to thank her for every nothing. So I cant really say much nice things except the people who are also visiting were more polite.
What a waste of visit and money. At least they could have updated me of my item, aswel us provide us what you should. If you complain they will wash they hands off you and blame the booking or every you have done the booking with. There is no local shuttle bus and they have been lying about it saying it stop long ti.e ago when you read the comments people left them last year had used it. Lot of lies.

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Tom M2 years ago on

Google

1/5

This is a disaster of the hotel. Checked 3 rooms, all had a mould all over bathroom, aircondioning didn't work, smell of smoke mixed with mold. Bedding is stained, very unhygienic. As we have booked rooms for 10 people and long period of time I have asked staff to clean and sort out the rooms, they didn't care at all. AVOID THIS HOTEL. THE WORST IN THE AREA

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patricia JOHNSON3 years ago on

Google

1/5

Poor customer service. No refrigerator, no AC. Slow to make repairs if they are made. they say service and is coming up right away. Had to go down to the desk 3 times in 2 hours to get a service man and he did not fix the refrigerator. Make promises to fix things for 2 days and don't. Refrigerator did not work, the desk told me to get ice from the bar. Bar said they don't work for them. Then the desk said what do you expect me to do? I will never come back to this place again!

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Laura Swift5 years ago on

Google

2/5

Staff were extremely unhelpful and rude. All rooms are different and weren't ready by 4pm when we went to check in. …

Staff were extremely unhelpful and rude. All rooms are different and weren't ready by 4pm when we went to check in.
The pools were nice however even though there are signs saying that you cannot reserve lounges people still did.
Food is overpriced and average. You can go into town and get something cheaper and tastier!
They offer a transfer service, even though it says they drop you off at the market they actually take you to the train station.

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Abdou KHOUAKHI3 years ago on

Google

1/5

Worst hotel ever! Very poor service, unclean room. The breakfast was awful, 'fake' coffee that tasted like salty, 'fake' orange jus! It was so hot at the breakfast area that was also full of smoke from cooking inside. The lunch at the snack restaurant next to the pool area wasn't good either. Very disappointing. The only thing we liked was the sunshine!

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Drew D5 years ago on

Google

1/5

This hotel is really run down, the maids that clean the rooms are the only good thing that this hotel has.
Maintenance is not great here cracks in walls, around doors and around he pool …

This hotel is really run down, the maids that clean the rooms are the only good thing that this hotel has.
Maintenance is not great here cracks in walls, around doors and around he pool that they just put chair's over to stop guest tripping over, a really bad smell between reception and the pool.
Toilets by reception and the pool are not kept clean, stocked with toilet paper or have working hand dryers.
Receptionist was nice to begin with but would send you to someone else saying that they can't help you , are rude to your face.
The room was meant to have a kettle, 2 pairs of slippers, a ceiling fan, a working fridge and A/C unit none of which was in our room.
Management are not helpful, didn't care about what he was was being told and even said the British complain too much and if he goes to the UK he will complain to see how we like it, after that we learnt that there was no point and found some nice restaurants 5/10 mins walk down the road at the new mall that served better food than the hotel.

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Audrey Ege3 years ago on

Google

1/5

The worst i have stayed in.Not very clean and the staff very lethargic.The hotel not organised for the season.Food was very unappetising.Hot dishes only Luke warm and a poor choice.Pools not very clean especially children’s paddle pool.Annamation hut. For children was dirty.Nolights in toilets by the pool.Woken by room service 8amish every morning for towels but non returned until afternoon.Pool towels. Not laundered but. Dried and redistributed.Felt sorry for staff as no direction or. Management given to them. Complete waste of. Money

Trip typeVacation · Friends

Rooms1.0

Service1.0

Location2.0

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Ayesha Qamar5 years ago on

Google

5/5

Pleasantly surprised with this hotel after reading a some negative reviews. Good breakfast and dinner selection, sheets changed everyday by housekeeping and 2 big pools to enjoy. Wifi not great but were times when it was fine. Minor inconvenience for me. Would definitely stay here again!

irina soares3 years ago on

Google

1/5

As soon as we got there (me, my friend, her 8 year old son, my 1 year daughter and my 3 year old son) there was a problem.
We got there in the morning so it was before check in time and we knew this so we made plans to just leave our luggage at the hotel and start our holiday but these plans were completely ruined! I gave the receptionist my reservation number who was so rude (talking to me and two other customers at the same time, so she was not giving the right attention to each customer) after waiting nearly 15 minutes she came back to me and told me that my reservation number was not on her system, I told her to check again as we was definitely at the right hotel! She checked once again but again she told me that my reservation number was not on the hotel system.
At this point I was becoming concerned so I asked to speak to the manager who is called either Hassan or hassim (a short guy, quite handsome looking) he explained to me that agencies had over booked the hotel and that I had to speak to the rep of my agency which was also in the hotel.
He also told me that he couldn’t do anything about it, it wasn’t his fault that the agencies didn’t give the hotel our reservation number and that the hotel was over booked!!
Right so at this point we was at the hotel for over 2 hours not knowing anything, not knowing what was going on. We was there arguing with the rep of the travel agency and the manager. I told the manager if we could go and eat as we paid for half board (which I showed him my paper work) our kids were hungry, we had just been on a three and a half flight and we was tired, we just wanted to eat and enjoy our holiday!
The manager told me he couldn’t offer us food because our reservation number was not on their system! I think this is ridiculous, I showed the paper work with all my proof but you still can’t give me or our kids food or even some water, it was 40 degrees!!!!!!!!!!!!!
Even though this wasn’t completely their fault it was the travel agency (which believe me I made the biggest complaint of my life!!! They could of at least give us or even the kids some food and drink!)
Right another problem, I had my kids buggy with me and to get to the loft there is a ramp, however the ramp is the most dangerous ramp ever! It has no grip and it’s so deep, I fell over with my kids buggy on that ramp as it was so dangerous! God knows if someone has a wheelchair how are they getting down and up from that ramp!
The rooms were not bad, however in my room the door of one of the cupboards where broken which is quite dangerous as anyone can hurt themselves. The fridges hardy work! God knows why they are even there! One of my beds the sheets were flannel sheets, why the hell would you put flannel sheets in a hot country!!! Makes no sense at all!
The air on takes forever to work especially if your in a big room!
The housekeeper also doesn’t like giving out clean towels! The most ridiculous thing I have ever heard in my life!
On one night we asked at the bar if we could have some ice which is frozen water as far as I’m concerned and that was also a problem!
We went to the bar to ask for ice, they told us to go to the reception, the reception then told us to go to the bar. Are we a bloody yo-yo!
It’s bloody Ice for gods sake!
One morning we was having breakfast which was absolute disgusting, the scrambled egg was runny, the beans had no taste absolutely horrible. I think the only good thing was the bread!
Anyway so we was having breakfast and a lady dropped some milk on the floor right next to us. Around 10 waiters went past and saw the milk on the floor as it was very visbible and not one waiter cleaned that milk or even put the wet sign next to it! someone could of really injured themselves! Ridiculous!
Lastly the stones around the children swimming pool were broken which apparently has been for a year!
I could honestly go on forever but I have a character limit! DO NOT BOOK THIS HOTEL!

Trip typeVacation

Rooms1.0

Service1.0

Location5.0

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Rafiq Chowdhury3 years ago on

Google

1/5

Bad customer service. I waiting at reception for 45mins to talk to someone but they kept ignoring me. …

Bad customer service. I waiting at reception for 45mins to talk to someone but they kept ignoring me.
The room that we were given was nothing like the pictures.
The room was not clean, theres food Mark's on the floor. Crumbs of food on and in the cupboards.
AC doesn't work in the room.
The baloney door does not lock.
Would never recommend and would never come back!

Trip typeVacation · Couple

Rooms1.0

Service1.0

Location2.0

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Hoda Khalil4 years ago on

Google

1/5

Wow! What a disappointment on our behalf. No way near a 4*!! More like a 3*! We did have a few problems here, but I'll write about the biggest problem I had. After the second day being at the hotel, we went to have our breakfast. I put a few selections of food on my plate and went to sit at my table to enjoy. Took a bite from the meatball and ouch! bit into something really hard and solid. Took the food out of my mouth and to my surprise i found a piece of broken glass!!!! Wow! Complained to the main kitchen manager and he says "sorry and at least nothing bad happened" thanks! But imagine if something bad happened if i ate it?
I also complained to the main hotel manager about what happened. Told him this hotel is not up to the standards of a 4* and he agreed that this hotel needs alot of improvement! Will post a pic on here of the food and some pics of the room we stayed in.
My next holiday will definetly be in a 5* hotel!

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Robert Green5 years ago on

Google

1/5

Awful customer service, on first night waited an hour for maintainence to fix an issue with the bathroom (clogged basin) which was only achieved after three phone calls. Then housekeeping breaks the basin again the following morning and it takes another three phone calls and a complaint to the manager to get it fixed, just avoid this hotel and save yourself the stress

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Shonzyboo4 years ago on

Google

2/5

I'm not one to leave reviews but after a 5 night stay I must share my experience. This hotel is no 4*, more like a 2-3*. On arrival we were given 1 key between 3 people. After complaining we were given a second key which stopped working a day later. I informed reception who gave me another two keys which did not work so I gave up and settled for 1 key.
Our room was a decent size but was not cleaned once. Luckily I took my own cleaning products and done it myself. On the 3rd day we turned on the air conditioning which smelt like a sewage. The smell was unpleasant and sickening. I complained twice and once again nothing was done. Also our balcony door did not have a lock!
The food provided was basic and boring! I understand that Morocco is a hot country but surely more can be done to stop insects crawling in dishes and birds flying over your head and even eating peoples foods!
If you're not all inclusive drinks and food onsite are extremely over priced.
Within 2 days a gentleman had money stolen from his room and the police were contacted. Another gentleman was walking near the hotel with his family and two young males on a bike snatched his phone and rode off!
The website advertise that a free shuttle bus is provided, this is not the case. From what I've heard no shuttle has been available for the past 2 years. Taxi men wait opposite the hotel and over charge you. If you do not have the correct amount and give them a note they will say they have no change which is a blatant lie.
If like myself you enjoy WiFi this isn't the place for you. The WiFi only worked in reception and was extremely slow!
Other than the negatives the hotel was in walking distance from the mall. The mall has good WiFi and also a supermarket. The hotel is close to the market, go karting, airport, clubs and others.
Most staff were polite and helpful, however I would not stay in this hotel again and would not recommend it. Hope this review helps.

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Carl Norwood5 years ago on

Google

2/5

Although the hotel itself is very nice and the staff are helpful and friendly, it is run very poorly. We went all inclusive and found the food was very repetitive and the bar (for all inclusive members) was at the far end of the complex and constantly ran out, as well as serving in small plastic cups. For those who were not all inclusive, expect to pay equivalent of £5 for a pint of beer. Whilst we were there, lots of complaints were made about the shortage of beer at the all inclusive bar, and the hotel manager threatened to sack the barman if any more complaints were made. The barman was a great guy too. Around the hotel also was sewer smells. There are other hotels in and around Marrakesh. I would visit Marrakesh again as it is a lovely place but not back to this hotel.

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shaid khan4 years ago on

Google

1/5

Staff are so rude at breakfast time 15 mins before breakfast ending they stop serving. My was OK but the bathroom sink is blocked 3days into my stay n they still have not fixed it. Again a big issue for them. I have 3young children with me and it's disgusting. There is no pressure in the shower and it's so hard giving kids a bath with the short shower hose. I don't think I'll stay here again even bb

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crazy videos4 years ago on

Google

5/5

Just came back home today from An amazing country but in August it's crazy hot I mean crazy hot. Let talk about the hotel and it's staff and everything you want to no about this resort I'll be as honest and blant as possible. Staff they are amazing and kid friendly, it was just me and my wife on a 15 years wedding anniversary long weekend and what we saw was amazing the hotel is very clean no bugs no smell nothing like what I read from previous guests every time we wanted something we are helped. Swimming pool is very nice and clean, yes to get a sunbed you have to wake up early and leave towels behind to reserve but not a issue. We only had breakfast and it was to high standards same every morning but very healthy clean and tasty. We stayed in room 3032 very very clean credit to the house keeping team very hard working staff ill be honest AC is an issue dose not blow cold air as much but a few things can be ignored and over looked when staff are great and resort it self is great. Internet you must come reception area to use and it's very fast once your using it around reception area and you can spend hours the browsing as the decor is clean and extremely beautiful. Bare in mind it's not a new hotel but it's amazing for the price we paid. There is a shop in the reception area but it's over priced I don't blame them the closest shopping center is a good 10 minutes walk may 15 but in this heat you rather pay the extra lol. There is a cinema close by to the resort it's cheap and great way to cool off and watch a new film for less then £6. As for buying food and drinks from outside not being allowed you can put them in your bag and come in don't believe when people say your bags are checked never seen that happened once in 5 days. As I said staff are very helpful. You have to pay a city tax worked out around £16 for two adults for 5 days. The do exchange rate it's a good idea to get it exchanged hear in the resort as it's safe and secure it's slightly less not much from the market but trust me only by a few penny's so better than do it in resort. They do have a shuttle service to take you to old two market square but service is out of order but you will find cabs outside hotel that will take you for 25 to 30 dirham don't pay more. Remember bigger cars are expensive so if you don't need a seven seater don't use it. Hamza is in charge of excertions funny guy don't mean harm just doing his job trying to sell you spa and other excertions slightly expensive but I found its better going through hamza then 3rd party in the market as you don't no who the market guys are and always seem to be being sneaky. Another lady in charge in reception sorry forget her name she seems like the manager there amazing help she was to. Overall great place great experience great staff great people. I will definitely be coming back to this resort with my kids again.

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Seraj3 years ago on

Google

1/5

Ive visit this run down area, was looking forward to my stay but to my suprise i fould it dark, dull not suitable for anyone whobhas mobility issues because they havent really consider for those who have disability specially there are to many steps. They are llying about been a 4star its more like 1 star. Receptions are nice trying they best to accommodate but this has to come from the management. By they way they cahrge for everything, no water in the room, no kettle just the simple touch is missing. This has horrified me forever. This was my first visit and indeed last. On a serious note i wouldn't my money. I honestly felt i was in 3rd world country.

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Monica Johansen5 years ago on

Google

2/5

It was quite dusty in our room. The food was not bad, but not to good either... Well they had wine and the beds was ok... I took a swim in the big pool (all alone), it was nice but it was very cold. No wifi in the rooms and it was very very poor in the reception area too. I think this is too far from the Medina/souk, you can not walk from the hotel. Book a riad instead is my advice!

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Mohammed Ismail3 years ago on

Google

1/5

Terrible. Terrible. Terrible.
The hotel canceled our reservation even though we had payed for the reservation. I showed them my confirmation and they simply ignored it. Desk manager simply …

Terrible. Terrible. Terrible.
The hotel canceled our reservation even though we had payed for the reservation. I showed them my confirmation and they simply ignored it. Desk manager simply told us to leave after keeping us in foyer for 3 hours. They even refused to accept my agent's phone calls

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A Ll5 years ago on

Google

1/5

Bad experience so far... The bedding in the hotel room is dirty and had clearly been slept on. The staff quite unhelpful and the free shuttle service which goes from the hotel to the square was unavailable due to the van breaking down, however staff continued to insist every time we asked that the van would be with us in half an hour which didn't happen. Had a persistant cab driver who waited outside the hotel pestering us in to letting him drives us around. Ended up going to search for a supermarket to buy food. heating in bedroom does not work, side tables broken, bathroom cold and dirty. The hotel looks deserted have only seen two sets of couples thus far in the lobby and no one anywhere else, pool deserted.

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Shopper4 years ago on

Google

1/5

The WORST hotel EVER. I do not expect much from a hotel as we spend most of our time as a family exploring and going to excursions. This was the worst service ever, the staff were so rude & unhelpful. We arrived having our flight from Manchester being cancelled by EasyJet due to an engine issue (it was then rescheduled for the next day). Exhausted and frustrated, we finally arrived to this hotel to find that the staff had actually given our room away to someone else & having paid extra to have the ‘Superior room with balcony’, we had been given a bog standard room with no balcony and infront of the busy road. They did not care about our needs and what we had paid for & simply said there were no rooms left. We argued & they made us treck around the large hotel to see 4 other 1* disgusting rooms, which we refused as this was not what we had paid for. Eventually we had to settle for a standard room after they were so unhelpful & we had been travelling for 48 hours with little sleep. They staff don’t even speak basic english or understand words like ‘towels’ and ‘toilet tissue’. AVOID WITH ALL COST, do not go through the same heart ache and frustration we have.

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Nia R3 years ago on

Google

1/5

My friend and I booked our stay at the Zalagh Kasbah Hotel & Spa in April, through Teletext holidays. We arrived at the hotel after our flight around 12:30 pm after our 3 and a half hour flight. We were exhausted, beyond tired & hungry, but ready to check-in and get some rest. We proceeded to check in with what seemed like the manager, Syed who then told us that there was no reservation booked under that name. We didn’t panic, thinking they’d just made a mistake and would clear it up shortly. 40 minutes later we decided to ask what was going on, and Syed said they were “looking for it”. By now I had realised that the staff at this hotel were not only unprofessional but lazy and disrespectful. We spent 3 hours there, asking them what the issue was and how we could sort it out, but not one member of staff wanted to even converse with us. They kept talking to each other in French and then wandering off. The manager didn’t even look at us again, neither could they explain how the reservation we had already paid for had miraculously disappeared. It didn’t even matter that we had all the booking details printed, they didn’t care. Finally, a man approached us telling us that he did have our reservation, however, they would not be able to give us a room because the offer that we booked online was not available anymore but they could give us a room at another, less nice hotel. Even though we explained multiple times that wasn’t our fault or our responsibility, they weren’t budging. They refused to give us the room WE PAID FOR. It was like talking to a brick wall. The hardest part was the frustration of being in a country where we spoke the language, with nowhere to stay in 40-degree heat. They didn’t even apologise or offer us a glass of water. It was a genuinely traumatising experience and in the end, we decided to just book another hotel and move on.

Trip typeVacation

Service1.0

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Trystan Forbes3 years ago on

Google

3/5

It was OK. Food was acceptable. Battery on door lock kept failing. Most annoying that it never got fixed and had to keep walking all the way to the reception to get it fixed after work!

Marcus Åkesson4 years ago on

Google

4/5

Good hotel with 2 nice pool areas. Good food with allot to choose from but pretty much the same everyday with some small diffrence.
A bit slow service but most of the staff has been good and helpfull.
The rooms were good but very responsive. You could easy hear someone knock on the nabours door or the baggage cart going around.
Bad things we're the Wi-Fi connection almost only works in the reception. We were lucky to have Wi-Fi in our room.
The spa treatment was a big dissapointment. I tried hammam and massage and I got left alone several times one time almost for 15min just lying and waiting. Fellt more stresst afterwards than relaxed.
But overall a good hotel for the price we paid.

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Qas Waqas4 years ago on

Google

2/5

My sisters, mum and I had booked Club Paridso part of Zalagh Kasbah for a long girls weekend in the first week of July after pictures of the hotel online looked amazing. …

My sisters, mum and I had booked Club Paridso part of Zalagh Kasbah for a long girls weekend in the first week of July after pictures of the hotel online looked amazing.
On arrival, we were left waiting for about 25mins in reception before someone even acknowledged, it seemed they were more welcoming to the males that entered the hotel and as we were a group of females they took no notice. Once we were finally seen and checked in, room tax was sprung on as and we had no idea this has to be paid- the one request we had for the hotel prior to our arrival was that we have interconnecting rooms as there was about 6 of us in total, the hotel failed to fufil this request but instead gave us rooms a couple doors down. For the first night, my mum and two sisters had a room which was fine with no issues. The room I was staying in with my sister in laws, has an arms length of issues such as dirty bedding, a broken phone and a whole in the door. We went down to reception to ask to move rooms, again waiting for about 35mins but the manager who saw us was more then happy to move us and very accomadating. The second room we managed to stay one night before waking up to a sewage smell of a leaking room very close to destroying our luggage and items, again we were moved. That same day, my sisters and mum had the same issue with the leaking room however, it flooded there whole room, they were least impressed and demanded a refunded but were instead given a fruit platter. The second room they had moved into was infested with ants. With an ants nest crawling into my mums water bottle which she was very close to drinking from.
Also there is no WiFi in the hotel unless you are in reception.
Even though the staff are very friendly and willing to sort out problems, the hassle of constant moving rooms and reporting issues just doesn’t seem worth it. We spent a lot of our holiday just moving rooms. I would love to return to Marrakech, just not the Zalagh Hotel.

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Aakifah Khan3 years ago on

Google

5/5

Loved every bit of it:) apart from the WiFi not working in the room everything else went perfect, if you would like WiFi in your room it’s best to buy a Moroccan sim from the malls, they say there is WiFi in the lobby however doesn’t always work. Room was always kept clean and bathroom to be specific, always booked excursions from the hotel reception staff were really cooperative.

Trip typeFamily

Rooms5.0

Service4.0

Location5.0

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Waqas Jamil3 years ago on

Google

1/5

Certainly not 4 star I would say it’s 2 star. A/C are very bad conditions food is very limited and not very good I have to change 3 room because all of them have block toilet for 24 hour i dint use my room toilet cuz they couldn’t fix and I have to go reception toilet very very bad management can’t speak English most of staff.when we need something staff says 5 minutes but always take 40 to one hour certainly not 4 star attitude my daughter found cockroach in towel as well.we arrive 1am in hotel and my daughter was thirsty when I ask for some water they said i have to 3 pound for bottle although we went all inclusive as well mini fridge always empty they don’t give any thing for mini fridge and they call 4 star themselves and hotel charge 4 pound tax for everybody per day including child as well plz beware of that your travel agent won’t tell you that specially teletext holiday.My advice to people who plaining to book this hotel plz book 1 star hotel at least you known u getting what u paid for but this feel like you got robbed.simply don’t book this hotel.

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Hay Aya4 years ago on

Google

3/5

Reception was nice but they gave us a single bed instead of double, when we reclamed they promised they would upgrade us to pool view room the next day, they did change us to a double room but not pool view, kinda lied to us.
Breakfast could be better.
Boring at night.
But overall calm hotel if you want to spend a nice week under marrakechs palm trees and melting sun.

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Sana Rahman4 years ago on

Google

2/5

This hotel is not 4 star. Probably was when it opened. The general cleanliness of this hotel is poor. From the conditions if bathroom and hotel room to the poolside and restaurant. …

This hotel is not 4 star. Probably was when it opened. The general cleanliness of this hotel is poor. From the conditions if bathroom and hotel room to the poolside and restaurant.
Broken / chipped plates everywhere which check be dangerous if you have little children. This is wide spread thorought the dinner / lunch / breakfast service.
They run out of spoons cups and crockery and you have to wait until i they clean them and bring it to you. Which can be between 10 to 20 minutes, upon which on most occasion it's chipped. Tables are never set or cleaned and you have again wait. This happens more then acceptable.
The state of the building is in disrepair and the frontage is the only clean part.
Staff attitude is pleasant but nothing to sing about. Reception staff can be daunting due to the language barrier.
We spent 850dirham on the spa! It was so not worth it. The hammam experience was poor. You got splashed a couple of times. You were scrubbed with an used hammam cloth and then sent out. (20 mins) USE OTHER HOTEL OR SPA for this. Avoid here.
The food consisted of lots of bread and bread and bread. With fish and chicken and beef alternating. My kids have a varied pallet but this was dull even for them. We ate just to not feel hungry. On most occasions we are at the souks or shopping malls.
The entertainment was diabolical as it was pot luck if you got any. It appeared that this available if they have an influx of guest on their 'paridiso' side. The kids club was no existent. We know it's February and this is off season but there were a lot of guests and everything was chaotic.
In my honest view: I advice guests to book elsewhere. There are better hotels then this and for the equivalent price. This hotel is about 3 star due to the issues above. Please save yourself the stress and sanity and do not book here. Even if your your operator tells you it's good. AVOID AVOID AVOID.

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Becky Rosoman4 years ago on

Google

2/5

Below average hotel. Stayed here as part of a tour. WiFi does not work. Rooms run down. Shower would not drain. Breakfast was ok but not enough staff on so tables regularly left dirty. And staff very rude, not helpful at all. Would not stay here by choice.

Gillian Herbert5 years ago on

Google

1/5

You pay for what you get and if you paid more than £40 a night for this place you have been ripped off. The good things are as follows - freshly squeezed orange juice for breakfast, two very clean pools - one with music and one quiet one for families. The bad things - appalling house keeping (dirty towels one with long black hairs and one with cigarette burns, no toilet paper in the ladies toilets in reception for 24 hours even though reception were told twice on different days) poor security, hard beds, poor maintenance (broken pool steps, broken pool light), meals starting late in the restaurant, showers that run between scalding and freezing (bath your children to make sure they aren't burnt), dreadful sewage smell on the way from reception to the pool area and reception staff who shut down if you ask to speak to a manager.

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Arup Ratan Basu4 years ago on

Google

1/5

Big property at the outskirts of the city. But
Very poorly maintained
Staff are discourteous …

Big property at the outskirts of the city. But
Very poorly maintained
Staff are discourteous
The AC does not work ; the room cools down only after overnight working of the AC.
My room( room 2017 - 22nd and 23 rd July 2018) had a broken bathtub with adhesive plaster stuck on the floor of the bathtub.
The dining room staff was rude during breakfast.
All in all, a very poor experience.
Completely avoidable hotel.
Otherwise stay at your own risk and peril if you want to spoil your holiday.
Arup Basu
India

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Kashif Khan4 years ago on

Google

3/5

Advertised as a 4star but is probably upto a 3 star rating as it's in need of some updating and repairs in certain locations eg bedroom furnishings and bathrooms. Location is a taxi ride away from the main Medina and there are no other things to do nearby without catching a taxi. Wi-fi is restricted to Lobby area only and is very slow. Food is great and staff are friendly. Pool is always clean.

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ΓΕΩΡΓΙΟΣ ΑΝΤΩΝΙΟΥ3 years ago on

Google

2/5

People who work in reception were rude . Fridge didn't work . There is no aircondition only clima center. They never told us about the taxes . Jacouzi didn't work too and the inside pool was cold .Finally the exchange in reception was with a lot of commission.

Trip typeCouple

Rooms2.0

Service3.0

Location3.0

Pieter Knibbe3 years ago on

Google

4/5

Hotel has the nice feature of a 4 star hotel. The cheaper rooms which or tour occupied were not adjacent to the pool. That was pity but otherwise no complaint about the service.

Fionnuala Obrien4 years ago on

Google

5/5

Clean, lovely salads, friendly staff...very polite and attentive. Beautiful setting, very relaxing holiday. First time at all inclusive type holiday and what a pleasant surprise. I came with no expectations and have loved it. You have to keep in mind this is a different culture, very relaxed, internet is hit and miss but its so good to be free from technology. Ignore all the bad comments and just come here with an open mind. Guests from Morocco as well as Iran, Spain, Lithuania,ireland, UK. Very international. Brilliant Holiday...Thanks to all the staff.

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Julia Stingeder5 years ago on

Google

1/5

Hab mal grob aus bereits existierenden Meldungen zusammen gefasst:
Das man am Empfang warten muss und man dieses alberne Formular selbst ausfüllen …

Hab mal grob aus bereits existierenden Meldungen zusammen gefasst:
Das man am Empfang warten muss und man dieses alberne Formular selbst ausfüllen muss.
Frühstück unter aller kanone! Das personal behandelt die gäste wie ein stück vieh! Absolute frechheit....dazu kommt noch das chaotische rezeptions personal wo man 2 stunden auf einzimmer wartet.
Reluctant staff with arrogant aggressive welcoming. I would suggest travellers and tourist to stay at Ibis that would be a better option than staying at worst Zalagh Hotel Marrakech. Being a 4star hotel and impressive pictures on internet practically very cheap hotel with staff who doesn't know English and untrained unprofessional staff who are so rude as they are could.
Wifi near impossible to connect to expect for in the reception. Terrible breakfast.
The check-in was as if they didn't have our reservation. After about 30 min of watching several staff members try to figure it out, we were told the room wasn't ready (it was around 3 pm). The people who checked in next to us were given keys to a room that wasn't clean and came back to the front desk while we were still there. Overall, the check-in just seemed unorganized.

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fernando palma4 years ago on

Google

1/5

Beautiful hotel with great potenciality...but with a very poor service, no internet in the rooms, no TV in european languages ,only 4 chanels in arabic with bad captacion .Food is all right , but have a very weak bar for all inclusive. House keeping service forget to put toilette papper and fix tap. Never return to this place.

Vanaja Vishal3 years ago on

Google

3/5

They just forget to put things in the room. Things are missing and even on demand, they do not provide you easily. Hotel is too spread out and dining is really far away. Directions are not indicated.

Erik Skar4 years ago on

Google

2/5

Nice common areas. The rest is just a mess. Service is completely missing. Room cleaning is ok but could be better. Restaurants bad. WiFi missing 95% of the time. Wont recommend this place to anyone.

Jacquelyn Lumley4 years ago on

Google

1/5

Don't stay here. The staff was very rude and and the wifi didn't work. The whole vibe of the place is just off. I don't think the hotel treats it's workers well, they were all very irritable.

harun fazal4 years ago on

Google

2/5

Alot of negative than positives, don't get caught out Full Board when you booking it, lunch and dinner drinks are not included and that's where they make money and it's inconsistent. poor setup on food court massive queues some of the room standards not up to it. Apart from the location which is 10 mins drive from city centre nothing else to shout about.

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Ahmed El-Sherbeeny3 years ago on

Google

1/5

Overall, one of the worst hotels in Marrakech. Receptionists were not professional and in a state of chaos. We had paid online (full payment including taxes), but first wanted a repayment, then after much deliberation insisted there were more taxes to pay.

praven naidu4 years ago on

Google

3/5

Stay at zalagh Kasbah hotel was not very pleasant. No hot water, the sink was blocked. Guests traveling with us had beds that were not made up n they had to wait 2 hours for it to b sorted. There were no hand towels put in the bath room and the room was not swept the following day. The only consellation was the food at the restaurant.

Abid Ali2 months ago on

Google

5/5

Another great experience at zala kashabh

Rooms5.0

Service5.0

Location3.0

Arun Walawalkar6 years ago on

Google

4/5

Lovely hotel with swimming pool, nice breakfast
Great room with nice a/c (especially important if the outside temperature is 40+ degrees C. …

Lovely hotel with swimming pool, nice breakfast
Great room with nice a/c (especially important if the outside temperature is 40+ degrees C.
Our room had cold/warm- water for shower and broken shower head (perhaps exception).
Overall experience was quite positive.

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Arnold Lobo5 years ago on

Google

2/5

Very bad customer service. Bathroom flooded. My experience was okay. The people I was travelling with didn't get towels for over 24 hours. Had one bed when they had booked a triple room. Would not go back.

Tamsin McKenzie4 years ago on

Google

5/5

There is a whole variety of foods to eat even if you are a picky eater, they have fun activities for the kids and bars for the adults, they have a pool with music and huts and if you dont want loud music you can go to a quite pool. Overall I give it 5/5

Nathalie de prest4 years ago on

Google

1/5

Don't take all inclusive, it's a BIG JOKE!!! You get a seperate bar with cocktails on water base, the afternoon snack is the left over from breakfast, kitchen is bad, breakfast is noth worth one star. Lobby desk personal is not friendly. I won't recomand this hotel even to my enemy... Marrakech is wonderfull but please take a different place to stay. The pictures you see in the advertisement are from passed glory time. On the Jemaa al fnaa place you eat fresh, good and 5times cheaper then in this hotel. All inclusive is only from 10am till 10pm, but even that is worth shame... Don't spend your hard working monney in here. I was here april 2018, still have to be here 3 more days and regret it.

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mary njenga4 years ago on

Google

1/5

DO NOT STAY HERE....I only stayed one night and woke up to dust mite bites all over my body.I tried to explain to the reception only to be dismissed by a very rude staff member. I was part of a larger group and some friends mentioned that their rooms were equally dirty.Very horrible start to my holiday

Yidian Liu4 years ago on

Google

1/5

Worst experience ever. Based on the reservation on March 15th, 2018. 5 rooms for 9 people. …

Worst experience ever. Based on the reservation on March 15th, 2018. 5 rooms for 9 people.
We got reallocated to this hotel from Cesar resort & spa because they overbooked their rooms. The whole experience is too disgusting, please see the following points:
1. They took 4 hours to figure out the situation and book new rooms. Ironically, one of them rooms they opened has already been occupied by some other customers.
2. Cockroaches and worms in the room. Please check the attached image. The pictures they uploaded are nothing like the real place.
3. Cesar promised to pay for the reallocation, but the next day, we were asked by Kasbah to pay again.
4. This hotel did not allow us to leave until we paid. We refused and got our luggage dragged out from the taxis, being cursed, shouted and pushed by the staff and they locked our luggage in a room. During this process, the workers of Cesar promised to show up and pay for the fee, but they were late for 1 hour, so we were stuck in the lobby and missed out the flight.
5. The manager was so rude, she understood it was not our fault and we should not be charged, but she still let her staff to drag us and force us in the hotel. She is the reason we missed the flight.
6. Cesar was 5 mins away from this place, but they refused to come with us and ask for the fee.
7. We did not get any refund even for the price difference between the two places. And no one compensated us for the flight. Expedia said since we accepted to be reallocated, they are not going to refund us as well. What other choices do we have at midnight in Marrakesh? Not even possible to contact Expedia and get re-allocated.
----------------------------------------------------------------------------------------------------------------
About reporting to Expedia: I made 4 calls for over 4 hours to Expedia. They were only offering $200 coupon and nothing more. We never know which party charged us for the $860. Expedia, Cesar and Kasbah are all kicking the ball to each other. For a forum that is so irresponsible and encourages bad business, I will never use Expedia as a service again.

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Dr Azhar Abdul Aziz9 years ago on

Google

5/5

My family of 4 spent a couple of nights here in December 2012. We arrived late but were received very well by the staff. The personal attention by Mdm Melodiya was truly hospitable, and the special rates were just great. Its a few miles away from downtown Marrakech but transport was no big deal. At least the tranquil setting and nearby mall were a big bonus. Breakfast was good, the rooms were clean & comfy; and i particularly liked the traditional decor. We didn't have time for the pool or gym but the place and experience were simply awesome! Had a wonderful time.

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Alex Nickless4 years ago on

Google

1/5

Physically held hostage in the lobby by staff at this hotel for over an hour. Almost missed our flights. Very scary situation. Horrendous behaviour by this hotel. Please do not stay here! It is not safe.

Pera Laza3 years ago on

Google

4/5

Very nice hotel. Pools are nice, rooms are ok. This is all for Morocco standards, which are low. Food lacks meat, like everywhere in the country.

H X5 years ago on

Google

1/5

TERRIBLE EXPERIENCE !!!
Bad food slow wifi no shuttle service a/c doesent work could not sleep due to beds being so uncomfortable! Would not recommend this hotel to anyone!!

Wendy Wallace9 years ago on

Google

3/5

I spent a four night get away to Marrakesh with a friend. We arrived very tired, having flown on a very early flight and then had a dusty and hot walk to the hotel. We were greeted by a receptionist who dismissively stated that we had no booking at the hotel. It was perhaps an hour and several difficult exchanges later, that another worker showed us the reception register and I was able to point out to her our names, quite clearly there! We were then shown to a double-bedded room. We explained we had booked a twin room, so were taken to one which was demonstrably dirty. Finally we were escorted to the room we had ordered. Exhausted, we slept. The only other significant problem were the poor quality of dinner at the hotel restaurant.
The breakfast buffet was excellent. We spoke to the front of house manager, who was sympathetic to our plight and we subsequently found our room very well cleaned and provided with a fruit bowl and a beautiful white towelling robe each. The hotel is a fair distance from Marrakesh and a taxi is required to get there. We found this a drain we had not expected, on our time as well as money.
I believe the hotel is usually of good quality, with mainly very helpful staff. I think the initial problem we had may have been to do with a particular receptionist, whose manner and perhaps common sense were poor. I would advise using the restaurant for breakfast only and, if your main interest is Marrakesh, find something closer ~ there are plenty of tiny places around the Medina and the Lonely Planet book, "Marrakesh" lists and describes many.

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Marie Tan6 years ago on

Google

3/5

The rooms were huge and actually had decent airconditioning. BUT you can forget about wifi. They have 5 different networks but none of them actually work.

noel hanrahan2 years ago on

Google

4/5

Nice staff and food is excellent. Had some construction work going on so a large area of pool was closed. Had other pool so was ok.

Craig Betney5 years ago on

Google

5/5

Nice hotel, everything was well kept and clean, friendly staff. Good swimming pools. Pretty tasteful decor.

Janine Cooper3 years ago on

Google

1/5

This is not what id call an all inclusive hotel..u can only drink at 1 bar (pool bar til 10.30 tjat has no seats omly sunbeds) and eat at 1 restaurant out of 3..the free food is like slop and drink is like petrol..They do nice cocktail at the bar but will cost u €9..the all inclusive food and drink really let's this place down..deffo not 4 star and deffo won't be recommending it

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Kwaku Asamoah-Danso6 years ago on

Google

5/5

Great hotel to enhance a pleasant experience in Morocco. Friendly staff, especially Vushra. She was thoroughly helpful, kind and never failed to exceed expectation with fantastic hospitality. …

Great hotel to enhance a pleasant experience in Morocco. Friendly staff, especially Vushra. She was thoroughly helpful, kind and never failed to exceed expectation with fantastic hospitality.
Highly recommended hotel.
Kwaku & Parisa

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moun alazhar5 years ago on

Google

4/5

Very nice hotel lovely pools and garden but the rooms very we were giving a room that wasn't very nice but they moved us after comlening to nice room however the foods wasn't very good and the restaurant setting not very good not even fridge for the salads bar and meats

laureta mutenga3 years ago on

Google

5/5

Beautiful hotel, clean and very friendly staff. Food was satisfactory, and the spa facilities were excellent.

محمد عمارة Mohamed Amarra3 years ago on

Google

1/5

Nothing can be good here in this hotel , dirty foods + silly workers and hypocrite staff particulary reception staff , liers and not proffesional , tourisme will be died with like this hotel

Bart van den Bosch2 years ago on

Google

2/5

Overall so-so. Horrible WiFi speed. Rooms are OK-ish. food is simple. Lacks some basic maintenance

Maria Dicheva3 years ago on

Google

5/5

Very cozy hotel and good animators and party at the pool. The food is OK and the rooms are clean.

Lirong Tan4 years ago on

Google

1/5

The doors cannot be locked, people came in our room without knocking.. two times! …

The doors cannot be locked, people came in our room without knocking.. two times!
No wifi in the room only in reception place.
The front desk people are extremely rude

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col marriott4 years ago on

Google

2/5

hotel was ok staff was good two negatives not enough wheelchair access to the dinning room and the location of the hotel is a no no

Farzana Tubassama year ago on

Google

4/5

Clean hotel. Good pool. Big rooms

Colin Irwin4 years ago on

Google

1/5

Don't go to this hotel .urs badly in need of renovation. The food it cold all the time and if had food poisoning for 14 days due to bad food hygiene

Allan Wheatley2 years ago on

Google

4/5

Good hotel ,rooms clean ,and quite. Friendly staff. Easy to walk to shopping mall.

Aqil Sethi4 years ago on

Google

1/5

House keeping seem to just open the door and walk right in to your bedroom abseloutley no manners.I was asked to change my room on three occasions in one week and everything in the hotel is so expensive.

Azizur Rahman4 years ago on

Google

4/5

Great Hotel and service. Would of got 5 star if there was Wi-Fi in the rooms

Sarah Holyoake2 years ago on

Google

4/5

Staff very pleasant and helpful. Clean. Large rooms. About an hour walk into the centre.

Sharon Roberts5 years ago on

Google

3/5

Good pool but fridge missing from room on arrival had to be wait 2 days for one.

sheron powell4 years ago on

Google

5/5

Love it all staff are nice made me feel so welcome every body who worked around the pool are lovely

Gilbert-Rainer Gillich5 years ago on

Google

4/5

Nice hotel, but climatisation do not work. Food is nice, but beverages are expensive.

Mitko Bostandzhiev2 years ago on

Google

5/5

А good hotel with a nice atmosphere. А little bit far from the city center.

Tas Clarke4 years ago on

Google

5/5

Wonderful hidden gem. View of the mountains, taxi cab outside. Shuttle bus to the town daily. Xx

Bilal Sidik4 years ago on

Google

4/5

Loved the pool, made feel welcome by Fuaad,who's at the door and zahra at the reception....best staff!!

Jennifer Omo-olaye2 years ago on

Google

3/5

Half board does not include drinks and no tea/coffee facilities in rooms

Hamza Es sabar3 years ago on

Google

5/5

It is a great hotel, I really enjoed my time there

Fahim Khair5 years ago on

Google

4/5

Great location in quiet part of town but not too far from main square. Staff need to learn what customer service is though.

Bleine Andrade4 years ago on

Google

5/5

lovely placcme .. loved it , the food wasn't bad, the staff is nice , the free shuttle is a big deal

Kuya Ishko5 years ago on

Google

3/5

Nice hotel and breakfast stayed here last May 2016. Took this picture before breakfast.

Alwynn Jones3 years ago on

Google

4/5

Good 3/4 star hotel ,recommend but only at the right price

Ameziane Toursa month ago on

Google

5/5

Top

Rooms5.0

Service5.0

Location5.0

Ritma Prokopcenko3 years ago on

Google

4/5

It's nice hotel. Very friendly staff.

orbea hassan Bici orbeaa month ago on

Google

5/5

Top

Col Dav5 years ago on

Google

5/5

Friendly staff, relaxed environment, lovely pool area.

Ain Neba month ago on

Google

5/5

Excellent

Ada Lee5 years ago on

Google

3/5

Cant fault hotel but on pricy side 240ml beer £2.30

Victoria Atanasova3 years ago on

Google

3/5

Nice place but the organization in the restaurant is awful. The queue is endless when several groups arrive.

Muhammad Gilang Ramadhan9 years ago on

Google

4/5

Really nice hotel but 4 stars because terrible wifi

vimal theva3 years ago on

Google

5/5

Cockroaches everywhere. Asked for clean the place but they don't

Ruban Joseph3 years ago on

Google

1/5

Not even worth a 🌟, yet a star. Bad service. Old building, needs a renovation.

Daz Curtis5 years ago on

Google

1/5

Really bad hotel i dont reccomend any one staying here

david middleton4 years ago on

Google

3/5

It's a good place to totally relax in very quiet

Digger Harden5 years ago on

Google

4/5

A little noisy but friendly staff and good food

rick lugthart5 years ago on

Google

3/5

Bad cleaning service and wifi. But quality breakfast and dinner available.

Mark Aplin4 years ago on

Google

4/5

Nice hotel, good food, nice pools.

Rasheeda Gaines3 years ago on

Google

3/5

There is NO HOT WATER in the showers not good at all!!!

Badrrr ولدكم, Bensalem5 years ago on

Google

5/5

Very good swimming pool and air condition too good

hicham bannara month ago on

Google

5/5

Good service

Trip typeBusiness · Solo

Rooms5.0

Service4.0

Location5.0

Ernesto Jr. Valdez5 years ago on

Google

3/5

Wifi was not available in the rooms. It was available only in the lobby.

Mo Rash5 years ago on

Google

3/5

Budget hotel and does the job.. food could be better.

Eğlence Mekanı3 years ago on

Google

4/5

Very Busy Hotel generally European and Turkish tourists stays

Achraf Alamia year ago on

Google

5/5

Very nice , clean and affordable

Trip typeVacation

Rooms5.0

Service5.0

Location5.0

Ohid Miah4 years ago on

Google

1/5

Really bad do not provide water or WiFi

Ting Lee4 years ago on

Google

2/5

Slow wifi and no internet connection in the room

bouchra nsl2 years ago on

Google

5/5

Great place where you can relax

Paulo Barrigana4 years ago on

Google

5/5

Nice Hotel!! Hospitality!! Good Weather!!!

steve lee5 years ago on

Google

5/5

Great place. Great just for people watching

Hussein Hodroj4 years ago on

Google

4/5

Nice place just need more activities

Raul Marques3 years ago on

Google

3/5

Not a 4* by european standard, but acceptable

Nom Nom3 years ago on

Google

1/5

Terrible client service, especially reception

Adina Mateescu3 years ago on

Google

4/5

Nice hotel for first time in Marrakech.

THAMI NACIRI5 months ago on

Google

1/5

Null

Trip typeFamily

Rooms1.0

Service1.0

Location1.0

thami naciri5 months ago on

Google

1/5

Zero

Trip typeFamily

Rooms1.0

Service1.0

Location1.0

Maria Linder4 years ago on

Google

4/5

Clean and decent nothing amazing

rachid benlakhouy3 years ago on

Google

2/5

For conference. Bad infrastructure and service

Diogo Leitão4 years ago on

Google

1/5

The worst hotel in Marrakech

Mohamed Amine Belkouari3 years ago on

Google

5/5

Just good

Aнгел Михайловски3 years ago on

Google

3/5

Nothing to impress, need renovation badly

Projwal Kumar David3 years ago on

Google

5/5

Good for family and business purposes

Horacio Moreira3 years ago on

Google

5/5

Tip top

Adrian Voloaga3 years ago on

Google

5/5

Nice hotel in Marrakech.

Mohammed5 years ago on

Google

4/5

Nice relaxing hotel

Adil AEH3 years ago on

Google

4/5

Reasonably priced hotel

Justin Trullinger3 years ago on

Google

5/5

Good place for a conference

Response from the owner3 years ago

(Translated by Google) Thanks for your comment

(Original)

gracias por tu comentario

aiglvol4 years ago on

Google

4/5

Nice 👍

Annabel Battersby5 years ago on

Google

4/5

Lovely pool.

Imad3 years ago on

Google

5/5

❤️

Oualid Bounedmi3 years ago on

Google

5/5

Very good service

Ljubiša Majdov3 years ago on

Google

5/5

Ok.

Trip.com Member3 years ago on

Trip.com

2/5

Bad customer service.

Trip.com Member3 years ago on

Trip.com

2.2/5

Bad customer service.

杉原広昭2 years ago on

Google

5/5

I have relaxed.

M Sufi4 years ago on

Google

1/5

Just horrible experience

cat lovers2 years ago on

Google

5/5

Excellent

Norizan Abd Hamid2 years ago on

Google

3/5

Good

abdlkrime moussaoui3 years ago on

Google

5/5

Good

Dimitri KENGNI4 years ago on

Google

5/5

Top

Abd El Hakim Oumelloul3 years ago on

Google

5/5

nice

Fast Delivery3 years ago on

Google

4/5

Cool

Adriel thibou3 years ago on

Google

5/5

Beautiful hotel

youbax kech3 years ago on

Google

5/5

Best hotel

Sheela Jasani3 years ago on

Google

4/5

Good ambience

Faheem Dharma6 years ago on

Google

5/5

Beautiful

Parag Nabar4 years ago on

Google

4/5

Awesome property

Shailesh Sirsikar4 years ago on

Google

3/5

Cosy joint

Rachid Azouggagh3 years ago on

Google

4/5

Best place

Youssef Outaghzoute3 years ago on

Google

5/5

Technician

elfari mohamed4 years ago on

Google

4/5

Hotel Zalagh kasbah

Salah Ait Dahmane2 months ago on

Google

1/5

(Translated by Google) Several points to review.
Hotel overall is pleasant, the kitchen and pool cleaning staff are top notch, …

(Translated by Google) Several points to review.
Hotel overall is pleasant, the kitchen and pool cleaning staff are top notch, they bend over backwards to ensure that you have a good stay.
But the real concern is a lack of investment, battle for deckchairs, parasol, meals need to be reviewed (no Moroccan meals) and we have had no lively evenings in 2 weeks.
Managers constantly blame employees.
I do not recommend this hotel with young children or anyone in a wheelchair.
(Original)
Plusieurs point à revoir.
Hôtel dans l’ensemble est agréable le personnel de ménage cuisine et piscine son top, ils se plient en 10 pour qu’on passe un bon séjour.
Mais le vrais soucie est un manque d’investissement, bataille de transats, parasol, les repas sont à revoir (aucun repas marocain) et on a eu aucune soirée animée en 2 semaines.
Les responsables jettent constamment la faute sur les employés.
Je ne conseil pas cette hôtel avec des enfants en bas âge ou personne en fauteuil roulant.

Rooms3.0

Service4.0

Location3.0

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Alexandre Ferrieres2 months ago on

Google

3/5

(Translated by Google) Pleasant establishment, as well as are personal.
Lack of hygiene in the rooms.
Apart from the pool not much to do on site. …

(Translated by Google) Pleasant establishment, as well as are personal.
Lack of hygiene in the rooms.
Apart from the pool not much to do on site.
I do not recommend eating there.
But overall we had a very good stay. Deserves the average
(Original)
Établissement agréable, ainsi que sont personnels.
Manque d'hygiène dans les chambres.
A part la piscine pas grand chose à faire sur place.
Je déconseille de manger sur place.
Mais dans l'ensemble nous avons passé un très bon séjour. Mérite la moyenne

Rooms3.0

Service3.0

Location3.0

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Leandro Leal5 months ago on

Google

1/5

(Translated by Google) To ask for a face, bath and floor towel is practically impossible....I lost count of how many times I asked and in the end I had to improvise! We asked for a double bed and we were given two single beds! Room released for check in and to our surprise all dirty, bed unmade, trash on the floor... unbelievable! Very disorganized and poor service! To change rooms new difficulty... Very bad experience!
(Original)
Para pedir uma toalha de rosto, banho e piso é praticamente impossível....perdi as contas de quantas vezes pedi e no fim tive que improvisar! Pedimos cama de casal e nos colocaram duas de solteiro! Quarto liberado pro check in e pra nossa surpresa todo sujo, cama desarrumada, lixo no chão... inacreditável! Serviço muito desorganizado e fraco! Pra trocar de quarto nova dificuldade... Experiência muito ruim!

Trip typeCouple

Service1.0

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HAMID ZAID2 months ago on

Google

1/5

(Translated by Google) Hotel to ban !!!! Restaurant in the basement without window, no deckchair available during the day, no towels, the music is so loud, impossible to rest and in addition, around 10:45 p.m., the so-called DJ increases the sound to the maximum…. When we go to the reception to explain the problems, the manager answers us curtly by saying that he cannot do anything because the hotel is full!!! A shame…..
(Original)
Hôtel à bannir !!!! Restaurant en sous sol sans fenêtre, aucun transat de disponible en journée, ni serviettes, la musique est tellement forte, impossible de se reposer et en plus, vers 22h 45, le soit disant DJ augmente le son au maximum…. Quand on va à l’accueil pour expliquer les problèmes, le responsable nous répond sèchement en disant qu’il ne peut rien faire car l’hôtel est complet!!! Une honte…..

Trip typeVacation · Friends

Rooms1.0

Service1.0

Location3.0

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Jan Pouwels2 months ago on

Google

4/5

(Translated by Google) The hotel is a bit dated in places, the rooms are clean but in need of refurbishment. Nice pool with very clean water. Breakfast and dinner are very busy with long queues and few channels on the TV. And it's quite pricey here.
(Original)
Het hotel is op sommige plaatsen een beetje gedateerd, de kamers zijn wel schoon maar moeten wel opgeknapt worden. Mooi zwembad met heel schoon water. Ontbijt en diner zijn erg druk met lange wachtrijen en weinig kanalen op de tv. En het is best prijzig hier.

Rooms3.0

Service3.0

Location5.0

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Elodie Norget4 weeks ago on

Google

5/5

(Translated by Google) I think that opinions differ according to the seasons because I have just come back from there and the hotel was very clean, the cleaning ladies spent their days cleaning. We didn't see any cockroaches or other insects. The magnificent and transparent swimming pool, deckchairs and beds at will. We put the music we want at the pool. Very good breakfast, squeezed orange juice, mint tea, omelette, etc. The only problem is the bathtub without a showerhead, it’s a bit complicated.
(Original)
Je pense que les avis divergent selon les saisons car j’en reviens et l’hôtel était très propre les femmes de ménages passaient leurs journées à nettoyer . Nous n’avons vu aucun cafard ni autre insecte. La piscine magnifique et transparente , transats et beds à volontés. On mettait les musiques que l’on souhaiter à la piscine . Petit dej très bien jus d’orange pressé thé à la menthe omelette etc… le seul hic c’est la baignoire sans pommeau c’est un peu compliqué.

Trip typeVacation · Family

Rooms5.0

Service5.0

Location5.0

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Ingrid louisa month ago on

Google

2/5

(Translated by Google) Clean establishment, reception staff incompetent and not very friendly. I had asked for a garden room I was given a pool room, stuffed at the back of the hotel, noisy air conditioning, I had barely settled in when the receptionist came to tell me that I had to pay when I stayed 10 min seated at reception. very limited TV channels, no Netflix like some hotels, especially if they have to welcome foreign tourists. The room okay.
(Original)
Établissement propre, personnel de la réception incompétent et pas très chaleureux. J’avais demandé une chambre jardin on me donne chambre piscine, fourré au fond de l’hôtel, Clim bruyante, je venais à peine m’installer que la réceptionniste vient me dire qu’il faut payer à lors que je suis resté 10 min assise a l’accueil. les chaînes à la télé très limité, pas de Netflix comme certain hôtel surtout si ils doivent accueillir des touristes étrangers. La chambre correct,.

Trip typeVacation

Rooms3.0

Service1.0

Location4.0

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Clémence Chazeirat2 months ago on

Google

1/5

(Translated by Google) Horrible hotel!! The reception staff on arrival were unpleasant the rooms and the corridors of the hotel are dirty !! There is no do not disturb sign so the staff knocked several times until they woke us up to clean our room!!
The swimming pool is very small and is worthy of a municipal swimming pool impossible to rest and enjoy !! There is no parking space, we had to park in a vacant lot next door indicated by the hotel staff!! The porter helped us with our suitcases only when they arrived in front of the hotel elevator! Summary of a single night in the hotel !!
(Original)
Hôtel horrible !! Le personnel de l’accueil en arrivant était désagréable les chambres et les couloirs de l’hôtel sont sales !! Il n’y a pas de panneau ne pas déranger donc le personnel toc plusieurs fois jusqu’à nous réveiller pour faire notre chambre !!
La piscine est très petite et est digne d’une piscine municipale impossible de se reposer et de profiter !! Il n’y a pas de place de parking on a été obligé de se garer dans un terrain vague à côté indiqué par le staff de l’hôtel !! Le bagagiste nous a aidé avec nos valises seulement arrivée devant l’ascenseur de l’hôtel ! Résumé d’une seule nuit dans l’hôtel !!

Trip typeVacation

Rooms1.0

Service1.0

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Jorge DR2 months ago on

Google

1/5

(Translated by Google) The reception and room service is terrible. It's not clean, the fridge didn't work, I asked for a review and the technician never showed up. The only good thing is the restaurant, they have variety to eat and the waiters are friendly.
I would never repeat, it is a "4" star hotel that stays in 2 justitas.
There is no wifi in the rooms, only in the hall and spaces around the pool.
I DO NOT RECOMMEND IT.
(Original)
La recepción y el servicio de habitaciones es pésimo. No está limpio, el frigorífico no funcionaba, solicité una revisión y nunca apareció el técnico. Lo único bueno es el restaurante, tienen variedad para comer y los camareros son amables.
No repetiría nunca, es un hotel de "4" estrellas que se queda en 2 justitas.
No hay wifi en las habitaciones, sólo en el hall y espacios alrededor de la piscina.
NO LO RECOMIENDO.

Rooms1.0

Service1.0

Location1.0

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Nidal Kilania week ago on

Google

1/5

(Translated by Google) I don't think I will return to this hotel. High price in comparison with the service
dirty room …

(Translated by Google) I don't think I will return to this hotel. High price in comparison with the service
dirty room
Lots of dust
Shower not working (even though the technician did his magic to fix it but nothing worked) we got by with it) We have to keep our finger on the button to keep the shower on.
Rotten breakfast 🤮🤮🤮
1 no choice
2 fruits: tangerine and pomegranate
2 breakfast:
* orange juice mix with water (no taste)
* beet juice also mix with water
*cucumber juice the same
* tea without mint بااااسل الما الزغاريد
Starting with the msemen no taste a safi leg
No harcha or baghrir the stand is very disgusting very dirty
The eggs are prepared in Teflon pans in very poor condition
The vegetable omelet consists of onions and tomato
The cheese one prepared with mozzarella cheese.
Charcuterie looks like it was prepared the day before
No choice in soups
The pool towels I don't know how to describe them I leave you the photos
There was work next to the swimming pool and you may come across a dry cleaner by chance
An establishment as giant as Hotel Zalagh where there are only 2 elevators when the first one is blocked, which is a few steps from our room, we have to hit the whole hotel to use the second elevator.
During the 2 days that I stayed there is a table where she is never cleared. I didn't understand a table made by the elevator
The restaurant staff is not smiling at all
The advantages: room for 2 adults and 2 children is spacious
Big pool
but that of the children was not clean the water is green
(Original)
Je ne pense pas revenir a cet hôtel. Prix élevé en comparaison avec le service
Chambre sale
Bcp de poussière
Douche ne fonctionne pas ( même si le technicien a fait sa magie pour le réparer mais rien qui fonctionne) on s'est débrouillé avec) Nous devons garder le doigt sur le bouton pour que la douche reste à marche.
Petit déjeuner pourri 🤮🤮🤮
1 pas de choix
2 fruits : mandarine et grenade
2 petit déjeuner :
* jus d'orange mélanger avec l'eau ( pas de goût)
* jus de betterave aussi mélanger avec l'eau
*jus de concombre la même chose
* the sans menthe بااااسل الما الزغاريد
En commençant par le msemen pas de goût une patte safi
Pas de harcha ni baghrir le stand est très dégoûtant très salle
Les œufs sont préparé dans des poêle téflon en très mauvais état
L'omelette au légumes se compose des oignons et tomate
Celui au fromage préparé au fromage mozzarella.
Charcuterie on dirait qu'elle est préparé la veille
Pas de choix dans les soupes
Les serviettes de la piscine je ne sais pas comment les décrire je vous laisse les photos
Il y'avait des travaux a côté de la piscine et vous pourrez croisé un teinturier par hasard
Un établissement aussii géante qu'hotel Zalagh ou il y'a que 2 ascenseurs quand le premier se bloque qui se trouve a quelques pas de notre chambre nous sommes obligé a tapé tout l'hôtel pour utiliser le deuxième ascenseur.
Pendant les 2j que j'ai séjourné il y'a une table ou elle est jamais débarrasser. Je n'ai pas compris une table que fait fevant l'ascenseur
Le personnel de du restaurant n'est pas du tout souriant
Les avantages : chambre de 2 Adultes et 2 enfants est spacieuse
Grande piscine
mais celle des enfants n'était pas nettoyer l'eau est verte

Trip typeVacation · Family

Rooms1.0

Service1.0

Location1.0

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Yanisse MAAZOUZIa month ago on

Google

5/5

(Translated by Google) Hotel at the TOP, I recommend this hotel to everyone, I absolutely do not understand the bad comments. The hotel is just excellent, 2 swimming pools, one which is quiet ideal for resting the other with music for those who prefer an ambient pool.
The staff is VERY welcoming, the young pool leaders Ibrahim and his colleague are just ADORABLE!!
Go there and you will see that this hotel deserves its 5/5! I told friends to go there they were hesitant given the reviews, in the end they will only go to this hotel for all their future trips to Marrakech! ☺️
(Original)
Hôtel au TOP, je recommande à tout le monde cet hôtel je ne comprends absolument pas les mauvais commentaires. L’hôtel est juste excellent, 2 piscines, l’une qui est calme idéale pour se reposer l’autre avec de la musique pour ceux qui préfèrent une piscine ambiancée.
Le personnel est TRÈS accueillant, les jeunes animateurs de la piscines ibrahim et sa collègue sont juste ADORABLES !!
Allez y et vous verrez que cet hôtel mérite son 5/5 ! J’ai dis à des amis d’y allé ils étaient hésitants au vu des avis, au final il n’iront plus que dans cet hôtel pour tous leurs futurs voyages à Marrakech ! ☺️

Trip typeVacation

Rooms5.0

Service5.0

Location5.0

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Anaïs2 months ago on

Google

1/5

(Translated by Google) DO NOT GO TO THIS HOTEL!!!!
1 star and again … Upon arrival I was disappointed, fridge that heats ????
I went to see them four days in a row, he said to me yes ma'am I'm coming, for 4 days I waited for no one to come until I was really complaining.
Air conditioning not working, clogged toilet with waste in it, hot water problem...
Elevator that does not work, after 3 floors to go up, the card is demagnetized every day, forced to go down to reception and go up 3 floors without an elevator!!!
Cockroaches running in the rooms PHOTO IN SUPPORT
Cleaning lady who comes home without knocking at 8:30 in the morning to do her housework while we sleep, she can see it very well that we are in pajamas in bed sleeping but she turns on all the lights and does her housework!
The cleanliness is to be reviewed but it can be fine!
Breakfast much more salty than sweet, few choices but still good, oriental tea, freshly squeezed orange juice...
And the best for last… They asked us for 50€ more because we left our luggage from 12 p.m. to 5 p.m. in the luggage room while we went for a walk in the city center to wait for our plane…
To avoid !!!!
(Original)
N’ALLEZ SURTOUT PAS DANS CET HÔTEL !!!!
1 étoile et encore … Des l’arrivée j’étais déçu, frigo qui chauffe ????
J’ai été les voir quatre jours de suite, il me disais oui madame j’arrive, pendant 4 jours j’ai attendu personne n’es venu jusqu’à ce que je râle vraiment.
Clim qui ne fonctionne pas, toilette boucher avec des déchets dedans, problème d’eau chaude…
Ascenseur qui ne marche pas, après 3 étages à monter, la carte es démagnétiser tout les jours, obligée de redescendre à l’accueil et remonter 3 étages sans ascenseur !!!
Des cafards qui court dans les chambre PHOTO A L’APPUIE
Femme de ménage qui rentre sans toquer à 8h30 du matin pour faire son ménage alors qu’on dors, elle le voit très bien qu’on es en pyjama dans le lit entrain de dormir mais elle allume toute les lumières et fais son ménage !
La propreté es à revoir mais ça peux aller !
Petit déjeuner beaucoup plus de salé que de sucré, peu de choix mais il reste bon, thé oriental, jus d’orange pressé…
Et le meilleur pour la fin … Ils nous ont demander 50€ en plus car nous avons laisser nos bagages de 12h à 17h dans la bagagerie le temps qu’on aille faire un tour dans le centre ville pour attendre notre avion …
A éviter !!!!

Trip typeVacation · Couple

Rooms2.0

Service1.0

Location1.0

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yahya ayoub2 months ago on

Google

1/5

(Translated by Google) Bad restaurant service. For breakfast you have to queue for tt. Early in the morning it is unpleasant. Except for the maids who take the towels in the morning and return them to you in the evening. It is necessary to provide towels in the meantime mdr. Apart from the swimming pool, there is nothing interesting in this hotel.😒
(Original)
Mauvais service au niveau de la restauration. Pour le petit dej il faut faire la queue pour tt. Dès le bon matin c’est désagréable. À part les femmes de chambre qui prennent les serviettes le matin, et ils te les rend le soir. Il faut prévoir les serviettes entre temps mdr. À part la piscine y’a rien d’interessant dans cette hôtel.😒

Trip typeVacation · Friends

Rooms2.0

Service1.0

Location2.0

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Lici Olguin2 months ago on

Google

4/5

(Translated by Google) Highlight the attention of a receptionist named Hamza, a charm, super friendly.
As for the hotel, it's not bad. Varied breakfast, of course many people. …

(Translated by Google) Highlight the attention of a receptionist named Hamza, a charm, super friendly.
As for the hotel, it's not bad. Varied breakfast, of course many people.
The pools are huge, in one there is entertainment and the other is quieter.
Wi-Fi only in the common spaces, which are very nice with many options of sofas to hang out comfortably.
Normal spacious rooms.
In general it is very good, only that our companions were locked in the room and it took a long time from reception to give a solution, but otherwise everything was very good.
(Original)
Destacar la atención de un recepcionista de nombre Hamza, un encanto, súper amable.
En cuanto al hotel no está mal. Desayuno variado, por supuesto mucha gente.
Las piscinas son enormes, en una hay animación y la otra es más tranquila.
El Wi-Fi sólo en los espacios comunes, los cuales son muy bonitos con muchas opciones de sofás para pasar el rato cómodamente.
Habitaciones amplias, normales.
En general está muy bien, solo que nuestros acompañantes se quedaron encerrados en la habitación y desde recepción tardaron bastante en dar solución, pero por lo demás todo muy bien.

Trip typeVacation · Family

Rooms3.0

Service3.0

Location4.0

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My Riam2 months ago on

Google

1/5

(Translated by Google) I strongly advise against this hotel which is not worthy of a 4 star.
We booked for 5 nights arrived at the reception, the receptionist Hamza gives us …

(Translated by Google) I strongly advise against this hotel which is not worthy of a 4 star.
We booked for 5 nights arrived at the reception, the receptionist Hamza gives us the room cards the porter takes our suitcases and leads us to the room.
Arrival in front of the room we enter the room while this one was occupied by a family, the porter goes back to the reception and comes back 10 min later with a new card we leave in another room except that this one has a large double bed and that when booking we requested 2 single beds.
We waited 1 hour to reach our room when we had driven 4 hours.
1. The room does not have a safe as indicated.
2. The tiling at the head of the bed to believe that we sleep in a bathroom.
3. No showerhead in the tub
4. The toilet does not flush
5. The hotel has a wifi connection that never works
6. Housekeepers are screaming in the hallways.
7.Towels and sheets are never changed when we ask for towels we have to wait at least 1 hour (we asked Hamza)
8. No animation in the swimming pool, concerning the large swimming pool we have the impression of being in a children's pool constantly watched by the security people they do not tolerate swimming after 7:30 p.m. the whistle is felt we are not 10 years old and know how to manage themselves.
9. The hotel has 3 swimming pools (1 for children, 2 others but very deep you have to know how to swim to be able to swim)
10. No "do not disturb" sign in the room I had to go down to ask the reception to give me this sign they told me that two people were going to bring it back to me after at least 5 reminders one person to bring it back to me at the end 2 hours and torn! I don't think 2 people are needed to bring back a sign!!
11.Reception rarely picks up the phone
12. The woman in the shop opposite the reception very sour and not at all gracious.
13. TV no Moroccan channel
A magazine is on the table dating from 2013 it would be time to renew that.
14. Curtains don't close properly
15. No outlet in the bathroom to plug in a straightener.
16: A deposit of 200DH is required for the loan of towels at the swimming pool accompanied by an identity document of course it is forbidden to take towels from the room under penalty of being whistled by security (great confidence) .
17. It is strictly forbidden to bring food outside the hotel.
The reception is not at all friendly and we have the impression of disturbing.
The hotel is abandoned, no entertainment near the pools, the pools are very empty and hygiene remains to be seen…
Hamza from reception very very arrogant, very provocative does not even listen and pretends to listen to each request he pretends to take care of customer requests he is very disrespectful a slap would do him a lot of good.
Hamza and another bar worker spends their day snickering and looking very bad and mocking the customers.
I would like to point out that Hamza's behavior is intolerable and unacceptable, this type of employee has nothing to do with this hotel.
I wanted to report this problem with a manager but the employees told me that it was not possible.
Of course there is all the evidence to support it (photos + videos).
We leave Marrakech with very bad memories of this hotel.
This hotel absolutely does not deserve 4 stars, we stayed at the Kenzi Menera Palace hotel, it remains for us the best in Marrakech and we will return there without hesitation!
(Original)
Je vous déconseille très fortement cet hôtel qui n’est pas digne d’un 4 étoiles.
Nous avons réservé pour 5 nuits arrivé à la réception, le réceptionniste Hamza nous attribue les cartes de la chambre le bagagiste nous prend les valises et nous conduit à la chambre.
Arrivée devant la chambre nous rentrons dans la chambre alors que celle ci été t’occupé par une famille, le bagagiste repars à la réception et reviens 10 min après avec une nouvelle carte nous repartons dans une autre chambre sauf que celle ci dispose d’un grand lit double et qu’au moment de la réservation nous avons demandé 2 lits simples.
Nous avons attendu 1 h afin de rejoindre notre chambre alors que nous avions fait 4h de route.
1. La chambre ne dispose pas de coffre fort comme il est indiqué.
2. Le carrelage en tête de lit à croire que nous dormons dans une salle de bain.
3. Aucun pommeau de douche dans la baignoire
4.La chasse d’eau ne se tire pas
5. L’hôtel dispose d’une connexion wifi qui ne fonctionne jamais
6.Les femmes de ménages hurlent dans les couloirs
7.Les servicttes et les draps ne sont jamais changées quand nous demandons des serviettes nous sommes obligé d’attendre au moins 1 h ( nous avons demandé à Hamza)
8. Aucune animation dans la piscine, concernant la grande piscine nous avons l’impression d’être dans un bassin pour enfant constamment surveillé par les personnes de la sécurité ils ne tolèrent pas les baignades passé 19h30 le sifflet se fait ressentir nous avons pas 10 ans et savons se gérer seul.
9.L’hôtel dispose de 3 piscine (1 pour enfant, 2 autres mais très profonde il faut savoir nager pour pouvoir se baigner)
10. Aucune pancarte « ne pas déranger » dans la chambre j’ai dû descendre demander à la réception de me donner cette pancarte ils m’ont dit que deux personnes allais me la rapporter après au moins 5 relance une personne me la rapporter au bout de 2 h et déchirée ! Je ne pense pas que 2 personnes soit nécessaire pour rapporter une pancarte !!
11.La réception décroche très rarement au téléphone
12. La femme de la boutique en face de la réception très aigri et pas du tout gracieuse.
13. La TV aucune chaîne marocaine
Un magazine se trouve sur la table datant de 2013 il serait temps de renouvelé cela.
14. Les rideaux ne se ferment pas correctement
15.Aucune prise dans la salle de bain pour brancher un lisseur.
16:Une caution de 200DH est demandé pour le prêt de serviette à la piscine accompagné d’une pièce d’identité bien évidement il est interdit de prendre les serviettes de la chambre sous peine de se faire siffler par la sécurité ( super la confiance).
17. Il est strictement interdit de ramener de la nourriture extérieur a l’hôtel.
La réception n’est pas du tout aimable et nous avons l’impression de déranger.
L’hôtel est laissé à l’abandon aucune animation près des piscines, les piscines sont très vides et l’hygiène reste à voir …
Hamza de la réception très très arrogant, très provocateur n’écoute même pas et fais semblant d’écouter à chaque demande il fais semblant de s’occuper des demandes des clients il est très irrespectueux une claque lui ferais un très grand bien.
Hamza et un autre employé du bar passe leur journée à ricaner et à regarder très mal et se moquent des clients.
Je tiens à signaler que le comportement de Hamza est intolérable et inacceptable ce type d’employé n’a rien à faire au sein de cette hôtel.
J’ai voulu signaler ce problème avec un responsable mais les employés m’ont dit que cela n’étais pas possible.
Bien entendu il y’a toutes les preuves a l’appuie ( photos + vidéos).
Nous repartons de Marrakech avec de très mauvais souvenirs de cette hôtel.
Cette hôtel ne mérite absolument pas 4 étoiles nous avons séjourné à l’hôtel Kenzi Menera Palace est cela reste pour nous le meilleur de Marrakech et nous retournerons la bas sans hésité !

Trip typeVacation

Service1.0

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hassan daoudi2 months ago on

Google

5/5

(Translated by Google) Clean and welcoming establishment, we have stayed there every time we are in Marrakech and we have had no problems. Clean hotel, the staff is very welcoming and at your disposal.
I highly recommend this establishment.
(Original)
Établissement propre et accueillant, nous y avons séjourné à chaque passage à Marrakech et nous n’avons eu aucun souci. Hôtel propre, le personnel est très accueillant et à votre disposition.
Je recommande vivement cette établissement.

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Nawel Damm2 months ago on

Google

1/5

(Translated by Google) To flee!!!! Catastrophic
One of the worst hotel in Marrakech that I had to do.
Restaurant: in the basement no elevator, no air conditioning, dining table, …

(Translated by Google) To flee!!!! Catastrophic
One of the worst hotel in Marrakech that I had to do.
Restaurant: in the basement no elevator, no air conditioning, dining table, degeulasse high chair for children have never been cleaned in 1 week. To use no spatula or large spoon forced to use table cutlery suddenly food everywhere on the counter, not soil etc etc presence of cockroaches. not varied certainly as in all inclusive but especially not good sorry apart 2 / 3 dishes in the passable week the rest really not good. the schedules never respected the restaurant opened at 1:30 p.m. one day without explanation it was catastrophic with children, the snack supposed to open at 5:30 p.m. opening not before 6:15 p.m. all week without exaggeration suddenly the queue and the crowd in front for 2/3 poor pizzas and popcorn a cata, in addition to the unpleasant staff apart from 2 people in the kitchen (the woman with the red turban of the morning eggs and the man with the restaurant hat principal) these are the only smiles that we had in this hotel, all the others would make the mouth but we felt fed up on their part of all this lack of organization.
Swimming pool: no deckchair for the first 2 days, we had to be on the lawn with our towels, so we did like everyone else at 5 a.m. we got up to reserve our deckchairs and went back to bed. 1 fairly clean and quiet but too crowded and the other too noisy and crowded looked more like a municipal swimming pool and again.
Bedroom: bed and bed linen very good
Clean room, housekeeper did her job really well and pleasant. Decent clean bathroom just no hot water at the end of the afternoon but it is recurrent in hotels at the exit of the swimming pool in the world.
Really very very disappointed with this hotel and disgusted to have lost our only week of vacation and our money there but avoid this hotel really stay in August and we were not the only ones unhappy with the service of the hotel to have spoken with 2/3 vacationers we were all annoyed and moreover several times "fights" took place at the swimming pool or in the restaurant it is to tell you the tension which reigned there.
Not used to giving my opinion so clear-cut because I don't want to push a business to its loss, but if the manager or manager of this hotel reads my opinion, it is really urgent to review all the management of this hotel.
To top it off, my 18-month-old daughter had mushrooms on the last day of swimming, probably lack of hygiene in the pool.
(Original)
A fuir!!!! Catastrophique
L’un des pire hôtel de Marrakech que j’ai eu à faire .
Restaurant : en sous sol pas d’ascenseur ,pas de Clim , table salle, chaise haute pour enfant degeulasse n’ont jamais étaient nettoyées en 1 semaine . Pour se servir pas de spatule ou grande cuillère obligé d’utiliser des couverts de table du coup nourriture partout sur le comptoir ,pas terre etc etc présence de cafards .pas variées certes comme dans tout les all inclusives mais surtout pas bon désolé à part 2/3 plats dans la semaine passable le reste vraiment pas bon .les horaires jamais respectées le resto a ouvert à 13h30 un jour sans explications c’était catastrophique avec des enfants , le goûter censés ouvrir à 17h30 ouverture pas avant 18h15 toute la semaine sans exagération du coup la queue et la cohue devant pour 2/3 pauvre pizzas et pop corn une cata , en plus le personnel désagréable a part 2 personnes en cuisine ( la femme au turban rouge des œufs du matin et l’homme à la toque du resto principal) ce sont les seuls sourires qu’on a eu dans cet hôtel tous les autres feraient la gueule mais on sentait un ras-le-bol de leur part de tout ce manque d’organisation.
Piscine : pas de transat les 2 premiers jours obligé d’être sur la pelouse avec nos serviettes , du coup on a fait comme tout le monde a 5h du matin on se lever pour réserver nos transats et retourner se coucher .1 piscine assez propre et calme mais trop de monde et l’autre trop bruyante et trop de monde ressemblait plus à une piscine municipale et encore .
Chambre : lit et linge de lit très bien
Chambre propre , femme de ménage faisait vraiment bien son travail et agréable . Salle de bain correct propre juste pas d’eau chaude en fin de d’aprem mais ça s’est récurent dans les hôtels à la sortie de la piscine du au monde .
Vraiment très très déçus de cet hôtel et dégouté d’y avoir perdu notre seul semaine de vacances et notre argent mais fuyez cet hôtel vraiment séjour au mois d’août et nous n’étions pas les seuls mécontents du service de l’hôtel pour avoir parlé avec 2/3 vacanciers nous étions tous dépités et d’ailleurs plusieurs fois des « bagarres « ont eu lieu à la piscine ou au resto c’est pour vous dire la tension qui y régnait .
Pas l’habitude de donner mon avis aussi tranché car pas envie de pousser un commerce à sa perte mais si responsable ou dirigeant de cet hôtel lit mon avis il est vraiment urgent de revoir tout le management de cet hôtel .
Pour couronner le tout , ma fille de 18 mois a eu des champignons le dernier jour de baignade sans doute manque d’hygiène dans la piscine .

Trip typeFamily

Rooms4.0

Service1.0

Location3.0

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Isabel Morón2 months ago on

Google

2/5

(Translated by Google) Attention of the room staff is not good, without a fridge, without towels, the wifi does not work, the client does not come first. The reception staff leaves much to be desired for a 4-star hotel. Good location, attention in dining rooms is great... It lacks a bit of cleanliness and attention from certain staff
(Original)
Atención del personal de habitaciónes no es bueno, sin frigo, sin toallas, no funciona la wifi, el cliente no es lo primero . El personal de atención en recepción deja mucho q desear, para un hotel de 4 estrellas. Ubicación buena, atención en comedores es genial... Falta un poco de limpieza y atención de cierto personal

Trip typeVacation · Couple

Rooms2.0

Service3.0

Location3.0

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salmouxx2 months ago on

Google

1/5

(Translated by Google) A rotten hotel, the wifi barely picks up in the rooms, the cleaning service is not organized, the cleaning is not done before 5 p.m., the cards to reach the rooms almost never work. I strongly recommend against this hotel
(Original)
Un hôtel pourri, le wifi capte à peine dans les chambres, le service de ménage n’est pas organisé le ménage n’est pas fait avant 17h les cartes pour joindre les chambres ne marche presque jamais. Je déconseille fortement cet hôtel

Trip typeVacation · Family

Rooms2.0

Service1.0

Location4.0

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Benjamin Jad2 months ago on

Google

1/5

(Translated by Google) It doesn't deserve 4 stars ⭐️. Huge lack of staff at the catering level. For breakfast you have to queue for tt (juice, coffee, omelette….). In short, apart from the swimming pool, there is nothing interesting 🤦🏻 ♂️.
(Original)
Il mérite pas 4 étoile ⭐️. Manque énorme du personnel au niveau de la restauration. Pour le petit dej il faut faire la queue pour tt (jus, café, omelette….). Bref a part la piscine il y’a rien d’interessant 🤦🏻‍♂️.

Trip typeVacation · Friends

Rooms2.0

Service1.0

Location2.0

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asmae hamma2 months ago on

Google

1/5

(Translated by Google) This hotel is a disaster
No air conditioning, no trash cans in the rooms.
Cleaning done in a hurry …

(Translated by Google) This hotel is a disaster
No air conditioning, no trash cans in the rooms.
Cleaning done in a hurry
Disgusting food
No comfort in the room
zero mattress
This hotel is a dusty maze
Not worthy of a 4 star hotel
Never again. To really run away
(Original)
Cet hotel est une catastrophe
Pas de clim aucune poubelle dans les chambre
Menage fait a la va vite
Nourriture degueulasse
Aucun confort dans la chambre
Matelas zero
Cet hotel est un labyrinthe poussiéreux
Pas digne d’un hotel 4 etoile
Plus jamais. A fuir réellement

Trip typeVacation

Rooms1.0

Service2.0

Location2.0

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Abdel Gharbi2 months ago on

Google

1/5

(Translated by Google) To flee dirty. Vituste foul food... Lie about the reality of the hotel... Disappointed with the stay......nulllllll service... Bad experience. I never set foot there no deckchairs no parasol to have to wake up at 6 am for a deckchair...... 😡😡😡😡
(Original)
A fuir sale. Vituste nouriture infecte... Mensonge sur la réalité de l'hôtel... Déçu de séjour......service nulllllll... Mauvaise expérience. Je metrer jamais les pied là bas pas de transats pas de parasol obliger de se réveiller à 6h du matin pour un transats...... 😡😡😡😡

Trip typeVacation · Family

Rooms1.0

Service1.0

Location1.0

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lora kleimana week ago on

Google

1/5

(Translated by Google) Relatively large rooms, some facing the road and some facing the pool. Reasonable meals, quite a lot of salads. The air conditioners in the rooms do not cool at all, work like a fan, the refrigerator in the room does not work. Beds are not arranged, sometimes missing a sheet, sometimes a pillow, sometimes a blanket. Hangers are missing in the closet. Every service that is requested does not come to the room. I was disappointed
(Original)
חדרים גדולים יחסית חלקם לכוון הכביש וחלקם לכוון הבריכה.ארוחות סבירות,די הרבה סלטים.המזגנים בחדרים לא מקררים בכלל,עובדים כמו מאוורר,המקרר שבחדר לא עובד.מיטות לא מסודרות,לפעמים חסר סדין,לפעמים ציפה,לפעמים שמיכה.בארון חסרים קולבים.כל שרות שמבקשים לא מגיע לחדר.התאכזבתי

Rooms2.0

Service1.0

Location3.0

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Enrique Ruiz Vareaa month ago on

Google

1/5

(Translated by Google) Very poorly attended, staff with little attitude of collaboration. Poorly maintained facilities with and failures in them, damaged hair dryer, unusable light points and do not attend to customer requests
(Original)
Muy mal atendido, personal con poca actitud de colaboración. Instalaciones mal mantenidas con y fallos en ellas, secador de pelo estropeado, puntos de luz inservibles y no atienden las solicitudes del cliente

Rooms2.0

Service1.0

Location2.0

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Sabrina Capandeguy Pacheco6 months ago on

Google

2/5

(Translated by Google) The pool area is nice and big. The rooms are correct, although they don't change your towels. The attention of the staff is very good (one of the best in the hotel), but the food is unacceptable for a 4-star hotel. Little variety and no flavor. Also, when they open the buffet they take 20 minutes or more to put the food out, instead of waiting for you with everything soon. We had an organized meal and it took them 30 minutes to bring the food and the restaurant had all the lights off. Not only that, you can't pay by card but they don't have change to give you either (they expect you to pay the fair amount).
(Original)
La zona de la piscina es linda y grande. Las habitaciones son correctas, aunque no te cambian las toallas. La atención del personal es muy buena (de lo mejor del hotel), pero la comida es inaceptable para un hotel 4 estrellas. Poca variedad y sin sabor. Además, cuando abren el buffet demoran 20 minutos o más en poner la comida, en lugar de esperarte con todo pronto. Teníamos una comida organizada y demoraron 30minutos en traer la comida y el restaurante tenía todas las luces apagadas. No solo eso, no puedes pagar con tarjeta pero tampoco tienen cambio para darte (esperan que pagues el importe Justo).

Trip typeVacation

Rooms3.0

Service4.0

Location2.0

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Kleding Fashion5 months ago on

Google

1/5

(Translated by Google) Disastrous hotel no Service coffee has to come from 600 meters away, so you get it cold delivered more often complained nothing is done with it room service is 0 in short better book something else
(Original)
Rampzalig hotel geen Service koffie moet 600 meter verderop vandaan komen krijg je dus koud aangeleverd vaker geklaagd word niks mee gedaan roomservice is 0 kortom beter boek je iets anders

Trip typeVacation

Rooms1.0

Service1.0

Location3.0

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akrame mouncir7 months ago on

Google

4/5

(Translated by Google) The hotel is very clean. 2 very clean swimming pools.
Has a play area for children "leila and the young person from the animation are super nice". …

(Translated by Google) The hotel is very clean. 2 very clean swimming pools.
Has a play area for children "leila and the young person from the animation are super nice".
The staff is caring. The restaurant is very clean and the waiters are very nice.
(Original)
L'hôtel est bien propre. 2 piscines tres propres.
Dispose d'un espace de jeux pour enfants "leila et le jeune de l'animation sont super gentilles".
Le personnel est au petit soin. Le restaurant est très propre et les serveurs très gentils.

Trip typeFamily

Rooms4.0

Service5.0

Location4.0

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Ines Badji5 months ago on

Google

2/5

(Translated by Google) As soon as we arrived at the hotel, we were very badly received by Mohamed!
Hygiene needs to be reviewed, arrived in the room we found a toilet paper on the …

(Translated by Google) As soon as we arrived at the hotel, we were very badly received by Mohamed!
Hygiene needs to be reviewed, arrived in the room we found a toilet paper on the floor, bathroom towel, hairs in the bed! When we go to the reception we are told that someone is going to come and clean… a few minutes later a gentleman arrives and just picks up the paper from the sanitary napkin.
The staff not pro at all, we were in the room a lady came in without even knocking under the pretext of what want to give us a towel!
I also advise you not to eat at the hotel snack bar, dry tacos, they put 3 fries on your plate and the waiters don't pay attention to you, we had to look for the menu ourselves to order + give our order.
If you come by car, good luck finding a place! Very often full you will be asked to park outside! In short
Apart from that the swimming pools are cool, the entertainers friendly and the security guards at the entrance of the hotel as well.
(Original)
A peine arriver à l’hôtel qu’on a été hyper mal reçu par Mohamed !
L’hygiène est à revoir, arrivé dans la chambre on a trouvé un papier de serviette hygiénique par terre, serviette salle, des poiles dans le lit! Lorsqu’on vas voir à la réception on nous dis que quelqun vas venir faire le ménage… quelque minute après un monsieur arrive et ramasse juste le papier de la serviette hygiénique.
Le personnel pas pro du tout, nous étions dans la chambre une dame est rentré sans meme toquer sous prétexte quel veux faire nous donner dès serviette!
Je vous déconseille aussi de manger au snack de l’hôtel, tacos sec, ils vous mettent 3 frites dans l’assiette et les serveurs ne vous prête pas attention, on a du nous même chercher la carte pour commander + donner notre commande.
Si vous venez en voiture bon courage pour trouver une place ! Très souvent plein on vous demandera de vous stationner dehors ! Bref
A part ça les piscines sont cool, les animateurs sympas et les agents de sécurité à l’entrée de l’hôtel également.

Trip typeVacation · Couple

Rooms2.0

Service1.0

Location3.0

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COMABEL Comabel4 months ago on

Google

5/5

(Translated by Google) Very warm and welcoming hotel as I left it 9 years ago..... the two swimming pools are crystal clear and spotlessly clean, pool towels available …

(Translated by Google) Very warm and welcoming hotel as I left it 9 years ago..... the two swimming pools are crystal clear and spotlessly clean, pool towels available
the staff is incredibly nice from the reception to the maid who is very caring, they have met all my requirements and I am boring 😂😂
They give their all so that everything is niquel and I appreciated it so much that I extended for a week…. I met the director who received me very very well to get a discount for extending my stay, he was very correct 😊
The only hotel that gives you orange juice, squeeze as much as you want before your eyes, a real treat and fresh msemen (Moroccan puff bread)
the real Moroccan breakfast.
And my children settle for it with branded cereals (very rare in Morocco).
In short, a wonderful stay.
(Original)
Hôtel très chaleureux et accueillant comme je l’ai laissé il y’a 9 ans ….. les deux piscines sont limpides et d’une propreté au top , serviettes de piscine a disposition
le personnels est incroyablement gentille de l’accueil jusqu’au femme de chambre qui elles sont au petit soin elles ont répondu à toutes mes exigences et je suis chiantes 😂😂
Elles se donnent à fond pour que tout sois niquel et j’ai tellement apprécié que j’ai prolongé d’une semaine …. J’ai été à la rencontre du directeur qui m’a très très bien reçu pour avoir une remise pour prolongé mon séjour il a été très correct 😊
Le seul hôtel qui vous serre du jus d’orange presser à volonté sous vos yeux un vrai régale et des msemen (pain feuilleté marocains) frais
le vrais petit déjeuner à la marocaine .
Et mes enfants ce son régler avec des céréales de marques ( très rare au Maroc ) .
Bref un séjours magnifiques.

Trip typeFamily

Rooms5.0

Service5.0

Location5.0

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Telma Pinto3 months ago on

Google

4/5

(Translated by Google) Beautiful and well-kept hotel. Good swimming pool. Good breakfast and dinner. Medium level service. …

(Translated by Google) Beautiful and well-kept hotel. Good swimming pool. Good breakfast and dinner. Medium level service.
(Original)
Hotel bonito e cuidado. Boa piscina. Bom pequeno-almoço e jantar. Atendimento nível médio.

Trip typeVacation · Couple

Rooms4.0

Service3.0

Location5.0

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Fop2 months ago on

Google

1/5

(Translated by Google) Does not meet your needs in this hotel all the pipes to a big problem the flush does not evacuate your needs you will sleep with the air conditioning a disaster ua 100 euro per night a beautiful carrots at this price you have much better to compete with toilets and air conditioning in working order
(Original)
Ne fait pas vos besoins dans cet hôtel toute la canalisations à un gros problème la chasse d eau n evacu pas vos besoins vous dormirez avec la climatisation une catastrophe ua 100 euro la nuit une belle carottes à ce pris vous avez beaucoup mieux à la concurrence avec des toilettes e climatisation en état de marche

Trip typeVacation

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אינה דוברובולסקי5 months ago on

Google

3/5

(Translated by Google) The hotel is beautiful, very comfortable beds, excellent breakfast, there was a problem with the bath there was a blockage and the water did not go down and there was a layer of dust on the face which was really disgusting to touch. I said at reception that it was unlikely that such a thing would happen, the clerk told me to send a cleaner and it did not happen at any stage until we left the hotel. Besides it was very nice.
(Original)
המלון יפה, מיטות נוחות מאוד, ארוחת בוקר מצויינת, היתה בעיה באמבטיה היתה סתימה והמים לא ירדו והיתה שכבה של אבק על הפן שהיה ממש מגעיל לגעת בו. אמרתי בקבלה שזה לא סביר שיקרה דבר כזה, הפקיד אמר לי שישלח מנקה וזה לא קרה בשום שלב עד שעזבנו את המלון. חוץ מזה היה נחמד מאוד.

Rooms4.0

Service2.0

Location4.0

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Dodo Moe5 months ago on

Google

3/5

(Translated by Google) Unfortunately, you can be much better than this. Your location is excellent, and the hotel's shape is excellent and beautiful, but it lacks attention and support, and the bathrooms need to be renovated, especially the showers, the water is weak, in addition to the restaurant, the service could be much better and the food is much more delicious, and I would like to add a machine for hot drinks
(Original)
للاسف ممكن تكونو احسن من هيك بكثيير موقعكم ممتاز وشكل الاوتيل ممتاز وجميل لكن ينقصه الاهتمام والدعم والحمامات تحتاج لتجديد وخصوصا الشاور المياه ضعيفه فيه بالاضافه للمطعم يمكن ان تكون الخدمة افضل بكثير والطعام اشهى بكثير وياريت اضيفو ماكينة للمشروبات الساخنة

Trip typeCouple

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Marouane5 months ago on

Google

1/5

(Translated by Google) I have never been so disappointed with an all inclusive hotel. Bad food, mediocre service, the majority of cafes out of service, pool shower out of service and for drinks they force you to drink what they want... Example I ask for a coke they bring me a pepsi and tell me it's the same it's a black drink!! Really to avoid they are scammers !!
(Original)
Je n'ai jamais été aussi déçu d'un hôtel en all inclusive. Nourriture nulle, service médiocre, la majorité des cafés hors services, douche de la piscine hors services et pour les boissons ils t'obligent a boire ce qu'ils veulent... Exemple je demande un coca on me ramène un pepsi et me disent c'est la même chose c'est une boisson noire !! Vraiment à éviter ce sont des arnaqueurs !!

Rooms1.0

Service1.0

Location2.0

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Cindy el khobzi2 months ago on

Google

2/5

(Translated by Google) Very disappointed with the poor and poorly organized reception, there was never a place in the secure car park. No hot water, we had to ask twice to get it and yet it was not super hot. Indoor swimming pool and closed jacuzzi. for meals you have to queue Good time to serve. The only positive point is the swimming pools.
(Original)
Très déçu l'accueil mauvais et mal organisé m.jamais de place dans le parking sécurisé.pas d'eau chaude on a du demander à 2 reprise pour en avoir et encore elle n'étais pas hyper chaude.piscine intérieure et jacuzzi fermé.poir les repas il faut faire la queu Bon moment pour ce servir.le seul point positif c'est les piscines.

Trip typeVacation

Rooms2.0

Service1.0

Location3.0

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Dounia EL IDRISSI FCMEDIAa month ago on

Google

5/5

(Translated by Google) Staff at the top attentive flexible professional a big thank you to the reception team KENZA NASSIM HASSAN and HIND and a big big thank you to the great gentleman of the concierge ABDELMJID, team at the top I congratulate you and I highly recommend first time and necessarily not the last
(Original)
Personnel au top à l'écoute flexible professionnel un grand merci à l'équipe de réception KENZA NASSIM HASSAN et HIND et grand grand merci au grand monsieur de la conciergerie ABDELMJID ,équipe au top je vous félicite et je recommande vivement première fois et forcement pas la dernière

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Atika Ibourk2 months ago on

Google

4/5

(Translated by Google) clean pool with music and sports activities
Clean bed linen and towels every day
Breakfast also good …

(Translated by Google) clean pool with music and sports activities
Clean bed linen and towels every day
Breakfast also good
(Original)
schoon zwembad met muziek en sportactiviteiten
Elke dag schoon beddengoed en handdoeken
Ontbijt ook goed

Trip typeVacation

Rooms4.0

Service4.0

Location4.0

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Hatim Bourhanzour2 months ago on

Google

2/5

(Translated by Google) Apart from the staff who are helpful, nothing is right in this hotel …

(Translated by Google) Apart from the staff who are helpful, nothing is right in this hotel
(Original)
Hormis le personnel qui est serviable, rien ne va dans cet hotel

Trip typeVacation · Couple

Rooms1.0

Service4.0

Location2.0

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Laysa Life2 months ago on

Google

3/5

(Translated by Google) Hotel no more, hotel restaurant not good, mozzarella tomato salad with mozzarella that looks like plastic 🤢 …

(Translated by Google) Hotel no more, hotel restaurant not good, mozzarella tomato salad with mozzarella that looks like plastic 🤢
(Original)
Hôtel sans plus, restaurant de l’hôtel pas bon, salade tomate mozza avec une mozza qui ressemble à du plastique 🤢

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yaffa dan5 months ago on

Google

4/5

(Translated by Google) Oriental style hotel. clean and tidy Food at a reasonable level +, simple and clean rooms. A high bath is being installed as well as a toilet. Inviting pool and courteous service.
(Original)
מלון בסגנון אוריינטלי. נקי מסודר . אוכל ברמה סבירה + , חדרים פשוטים ונקיים. אמבטיה גבוה בהתקנה וכנל אסלה. בריכה מזמינה ושרות אדיב.

Trip typeVacation · Friends

Rooms3.0

Service3.0

Location3.0

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Pedro Almeidaa month ago on

Google

4/5

(Translated by Google) Meals (breakfast and dinner) reasonable. Rooms without internet. …

(Translated by Google) Meals (breakfast and dinner) reasonable. Rooms without internet.
(Original)
Refeições (pequeno almoço e jantar) razoáveis. Quartos sem internet.

Trip typeVacation · Solo

Rooms4.0

Service4.0

Location4.0

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Daniel Revuelta Roman2 months ago on

Google

4/5

(Translated by Google) Excellent, very hospitable treatment, and very good facilities, exceptional breakfast. …

(Translated by Google) Excellent, very hospitable treatment, and very good facilities, exceptional breakfast.
(Original)
Excelente, trato muy hospitalario, y muy buenas instalaciones, desayuno excepcional.

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Azeda Azeda2 months ago on

Google

5/5

(Translated by Google) Impeccable service attentive to the customer I have never been disappointed the establishment is beautifully decorated congratulations to the whole team …

(Translated by Google) Impeccable service attentive to the customer I have never been disappointed the establishment is beautifully decorated congratulations to the whole team
(Original)
Un service impeccable à l'écoute du client je n'ai jamais été déçu l'établissement est décoré admirablement bravo à toute l'équipe

Trip typeVacation · Family

Rooms4.0

Service5.0

Location4.0

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Mohamed Rayane Farifra3 months ago on

Google

1/5

(Translated by Google) Service was bad and very bad
The pool is small but in the photos you can see the bigger pool 🤬🤬 …

(Translated by Google) Service was bad and very bad
The pool is small but in the photos you can see the bigger pool 🤬🤬
(Original)
Service était mal et très mauvais
La piscine est petite mais dans les photos on peut voir la piscine plus grande 🤬🤬

Rooms2.0

Service1.0

Location1.0

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Dario Hirigoyen5 months ago on

Google

5/5

(Translated by Google) Varied and very rich breakfasts. They offer you tea prepared with style. The mint is a classic that you find throughout Morocco. …

(Translated by Google) Varied and very rich breakfasts. They offer you tea prepared with style. The mint is a classic that you find throughout Morocco.
(Original)
Desayunos variados y muy ricos. Te ofrecen te preparado con estilo. El de menta es un clásico que lo encontrás en todo Marruecos.

Trip typeVacation · Family

Rooms5.0

Service5.0

Location4.0

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דניאל daniel עמר amar5 months ago on

Google

4/5

(Translated by Google) Good dinner. In the morning there was plenty of food and a good variety.. There was not enough staff at the time to host a group at breakfast …

(Translated by Google) Good dinner. In the morning there was plenty of food and a good variety.. There was not enough staff at the time to host a group at breakfast
(Original)
ארוחת ערב טובה .בבוקר היה אוכל בשפע מגוון טוב ..לא היה מספיק צוות בזמן לאירוח קבוצה בארוחת בוקר

Rooms4.0

Service3.0

Location2.0

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Tony Ruggirello5 days ago on

Google

1/5

(Translated by Google) To be avoided absolutely, package sold by loggitravel.
(Original) …

(Translated by Google) To be avoided absolutely, package sold by loggitravel.
(Original)
Da evitare assolutamente, pacchetto venduto da loggitravel.

Rooms1.0

Service1.0

Location1.0

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Hassna Daghri5 months ago on

Google

4/5

(Translated by Google) Welcome and restaurant at the top clean rooms, I recommend this beautiful hotel …

(Translated by Google) Welcome and restaurant at the top clean rooms, I recommend this beautiful hotel
(Original)
Accueil et restaurant au top chambres propres, je recommande ce beau hôtel

Trip typeVacation · Couple

Rooms5.0

Service5.0

Location4.0

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taha bensaida month ago on

Google

1/5

(Translated by Google) Hotel room in very poor condition (cockroaches, dust, mold smells, peeling paint, etc.) …

(Translated by Google) Hotel room in very poor condition (cockroaches, dust, mold smells, peeling paint, etc.)
(Original)
Chambre d'hôtel en très mauvaise état (cafards, poussière, odeurs de moisissures, peinture qui se décolle....)

Rooms1.0

Service2.0

Location4.0

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Renaud Didry5 months ago on

Google

5/5

(Translated by Google) Top, very pleasant stay, very kind and caring staff.
(Original) …

(Translated by Google) Top, very pleasant stay, very kind and caring staff.
(Original)
Top, séjour très agréable, personnel très gentil aux petits soins.

Trip typeSolo

Rooms5.0

Service5.0

Location5.0

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Themessengersofmessages Themessengersofmessages3 months ago on

Google

5/5

(Translated by Google) Very nice setting with very welcoming staff. Reference hotel …

(Translated by Google) Very nice setting with very welcoming staff. Reference hotel
(Original)
Très beau cadre avec un personnel très acceuillant. Hôtel de référence

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Yannis El Felaouss2 months ago on

Google

5/5

(Translated by Google) Thanks to abdelmjid, mohamed, Aziz, Brahim and all the staff for this wonderful stay! …

(Translated by Google) Thanks to abdelmjid, mohamed, Aziz, Brahim and all the staff for this wonderful stay!
(Original)
Merci à abdelmjid,mohamed, Aziz, Brahim et tout le personnel pour ce magnifique séjour !

Trip typeVacation

Rooms5.0

Service5.0

Location4.0

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Rima Tec8 months ago on

Google

1/5

(Translated by Google) And at the entrance I didn't treat you well
I did not like anything a very bad service
The springs were noticeable in the mattresses and they limped off the bed. Very …

(Translated by Google) And at the entrance I didn't treat you well
I did not like anything a very bad service
The springs were noticeable in the mattresses and they limped off the bed. Very badly, one was missing.
Good cleaning.
The WIFI signal is only caught in reception
(Original)
Y en la entrada no te trataba bien
No me ha gustado de nada un servicio muy mal
En los colchones se notaban los muelles y cogeaban de la cama.muy mal faltaba una
Buena limpieza.
La señal del WIFI sólo se pilla en recepción

Rooms1.0

Service1.0

Location1.0

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Dr Asmaa Rabit3 months ago on

Google

4/5

(Translated by Google) A quiet place with a garden of palm trees and swimming pools, close to a shopping center. The restaurant offers good food; In short to discover for those who love escapades in nature.
(Original)
Un lieu calme avec un jardin de palmiers et des piscines, proche d un centre comercial. Le restau offre une bonne nourriture; Bref à découvrir pour ceux qui aiment les escapades dans la nature.

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Nahuel Di Biase (Cirus)4 years ago on

Google

3/5

(Translated by Google) The hotel is nice and spacious, but we didn't have the best experience; the day we arrived the door of the room did not open and they made us wait about 40 minutes until they assigned us a new one. Then, in this new room, the bidet (that which is next to the toilet) was loose almost falling and, in addition, the marble on the wall under it was broken, and when we told them at the reception they didn't even flinch.
Because of these things, although the hotel is nice and comfortable and the service they offer is also good, I don't give them a better rating.
(Original)
El hotel es lindo y amplio, pero no tuvimos la mejor experiencia; el día en que llegamos la puerta de la habitación no abría y nos hicieron esperar como 40 minutos hasta que nos asignaron una nueva. Luego, en ésta nueva habitación, el bidet (eso que está al lado del inodoro) estaba suelto casi cayéndose y, además, el mármol de la pared debajo del mismo estaba roto, y cuando les avisamos en recepción ni se inmutaron.
Por éstas cosas, si bien el hotel es lindo y cómodo y el servicio que ofrecen es bueno también, es que no les dejo una mejor calificación.

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Mounia Bouhmidi4 months ago on

Google

5/5

(Translated by Google) I had a good stay at hotel zalagh. I highly recommend it. …

(Translated by Google) I had a good stay at hotel zalagh. I highly recommend it.
(Original)
J ai passé un bon séjour à hotel zalagh. Je le recommande vivement.

Rooms5.0

Service5.0

Location5.0

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Roukaya Amira Sify2 months ago on

Google

5/5

(Translated by Google) Clean hotel with a good atmosphere.
(Original) …

(Translated by Google) Clean hotel with a good atmosphere.
(Original)
Hotel propre avec une bonne ambiance.

Trip typeVacation · Couple

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Rym B2 years ago on

Google

5/5

(Translated by Google) Pleasant hotel, very very good traditional food. Varied and delicious breakfast. 2 swimming pools with two different atmospheres, calm and a little livelier. …

(Translated by Google) Pleasant hotel, very very good traditional food. Varied and delicious breakfast. 2 swimming pools with two different atmospheres, calm and a little livelier.
Very welcoming staff as well. We will return with pleasure!
(Original)
Hôtel agréable, nourriture traditionnelle très très bonne. Petit déjeuner varié et délicieux. 2 piscines avec deux ambiances différentes, calme et un peu plus animée.
Un personnel très accueillant également. Nous y retournerons avec plaisir !

Trip typeVacation · Couple

Rooms5.0

Service5.0

Location3.0

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Inka Cuevas4 months ago on

Google

5/5

(Translated by Google) Very friendly staff, spectacular hotel, mediocre food
(Original) …

(Translated by Google) Very friendly staff, spectacular hotel, mediocre food
(Original)
Personal muy hablé, hotel espectacular ,comida medíocre

Rooms5.0

Service5.0

Location5.0

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Société A-C-D3 years ago on

Google

2/5

(Translated by Google) Very poorly organized hotel.
We had a transfer the first night to another hotel because they could not find our reservation. …

(Translated by Google) Very poorly organized hotel.
We had a transfer the first night to another hotel because they could not find our reservation.
The next day we redid the registration documents because they could not find them from the day before.
This gave us a total of three hours of waiting at reception to finally be able to get a room.
The hotel is in a good location.
Overall is correct but as already mentioned below the maintenance is a bit outdated.
The pool is not heated and is at 18 °.
(Original)
Hôtel très mal organisé.
On a eu un transfert la première nuit vers un autre hôtel car ils ne retrouvaient pas notre réservation.
Le Lendemain nous avons refait les documents d’enregistrement car ils Ne les retrouvaient pas ceux de la veille .
Ce qui nous a fait au total trois heures d’attente à l’accueil pour pouvoir enfin avoir une chambre.
L’hôtel est bien situé.
L’ensemble est correcte mais comme déjà mentionné plus loin l’entretien est un peu vétuste.
La piscine n’est pas chauffé et est à 18°.

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Mona Moore7 months ago on

Google

5/5

(Translated by Google) beautiful hotel, perfect service. Too bad the spa was closed but other than that everything was great! …

(Translated by Google) beautiful hotel, perfect service. Too bad the spa was closed but other than that everything was great!
(Original)
hôtel magnifique, service parfait. Dommage le spa était fermé mais à part ca tout était top!

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Mark Hrbrs4 years ago on

Google

1/5

(Translated by Google) Unfriendly staff and worthless system with key cards. Every day again to the reception to activate the card. On arrival you have to wait 1.5 hours before another room was offered after the technician had long established that the batteries in the door system were empty.
First night loud music pops until eleven and then music so you still can't sleep until half past twelve. Complaints at the reception are not taken into account.
Second day for over half an hour sitting on the terrace by the pool for a drink, but ran away because the service does not look back on you.
Breakfast is very moderate, tea is difficult to obtain, cutlery and cups are quickly used up. Apparently the number of rooms is not meant to be occupied.
Afrader!
(Original)
Onvriendelijk personeel en waardeloos systeem met sleutel cards. Elke dag opnieuw naar de receptie om card te activeren. Bij aankomst 1,5 u moeten wachten voordat een andere kamer aangeboden werd nadat technicus al lang geconstateerd had dat de batterijen leeg waren van het deur systeem.
Eerste nacht knal harde muziek tot elf u en daarna muziek waardoor je nog steeds niet kunt slapen tot half één. Klachten aan receptie wordt niets mee gedaan.
Tweede dag ruim een half uur zitten op het terras bij het zwembad voor een drankje, maar weggelopen omdat de bediening niet naar je omkijkt.
Ontbijt is zeer matig, thee is lastig te verkrijgen, bestek en kopjes zijn al snel op. Schijnbaar is het aantal kamers niet bedoeld om allemaal bezet te zijn.
Afrader!

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Pasquale Laricchia5 years ago on

Google

2/5

(Translated by Google) A little dirty for how much it costs. Some rooms then have problems with the water in the bathroom and the rooms are redone a bit as it happens (they pull up the bedspread without caring about sheets or anything and without changing the sheets for example). WiFi is bad, breakfast is acceptable. 3km from the center
(Original)
Un po' sporco per quanto costa. Alcune camere hanno poi problemi con l'acqua del bagno e le camere vengono rifatte un po' come capita (tirano su il copriletto senza curarsi di lenzuola o altro e senza cambiare le lenzuola ad esempio). Il WiFi è pessimo, la colazione è accettabile. A 3km dal centro

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Saida Araba4 years ago on

Google

1/5

(Translated by Google) Many things to say about this hotel:
1. Arrived at the hotel very rude staff, we asked for a double bed, we got 2 single beds, we waited over an hour and after several reminders they came and changed that.
2. The reception never answers you have to go down every time
3. The towels were dirty: traces of blood
Bedding was wet with an unpleasant odor
4. The deckchairs in the pool are full, people reserve their deckchairs in the morning.
5. The bad lunch !! Orange juice not even squeezed but bottled and hot
6. The wifi does not work at all in the room.
7. The shuttle to the place is non-existent
8. At the time of departure we leave the card at the reception but neither hello nor anything at all she is rather busy arguing with colleagues
(Original)
Beaucoup de choses à dire sur cet hôtel :
1. Arrivés à l'hôtel personnel très désagréable, nous avions demandé un lit double, nous avons eu 2 lits simples , nous avons attendu plus dune heure et après plusieurs relances ils sont venu nous changé ça .
2. Le reception ne répond jamais il faut descendre à chaque fois
3. Les serviettes étaient sales : traces de sang
La literie était mouillé avec une odeur désagréable
4. Les transats de la piscine sont pleins les gens réservent dès le matin leur transat
5. Le déjeuné nul!! Jus d'orange même pas pressé mais en bouteille et chaud
6. Le wifi ne fonctionne pas du tout dans la chambre.
7. La navette qui amène à la place est inexistante
8. Au moment du départ nous déposons la carte à la réception mais ni bonjour ni rien du tout elle est plutôt occupé à se disputer avec des collègues

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Wa Mo3 years ago on

Google

5/5

(Translated by Google) We spent 7 nights in this hotel with our baby. We liked it a lot. The staff are all extremely friendly and very helpful. Our room was large and had a huge terrace. Unfortunately there was no safe and the fridge didn't work and was very noisy; We then simply took it off the power so we could sleep peacefully.
The food, whether breakfast, lunch or dinner, was excellent every time. Everything tasted incredibly fresh and delicious, even the dessert was a pleasure.
Unfortunately, the hotel is not completely barrier-free, which makes things difficult with a stroller or wheelchair.
But all in all, our stay at the hotel was very nice and we will definitely be back.
(Original)
Wir haben 7 Nächte, mit unserem Baby, in diesem Hotel verbracht. Es hat uns mega gut gefallen. Die Mitarbeiter sind alle mega freundlich und sehr hilfsbereit. Unser Zimmer war gross und hatte eine riesige Terasse. Leider fehlte ein Tresor und der Kühlschrank hat nicht funktioniert und war sehr laut; den haben wir dann einfach vom Strom genommen um ruhig schlafen zu können.
Das Essen, egal ob Frühstück, Mittag oder Dinner, war jedes mal hervorragend. Alles schmeckte unglaublich frisch und lecker, selbst der Nachtisch war ein Genuss.
Leider ist das Hotel nicht ganz barrierefrei, was die Angelegenheit mit Kinderwagen oder Rollstuhl schwierig gestaltet.
Aber alles in allem war unser Aufenthalt sehr schön in dem Hotel und wir werden definitiv wiederkommen.

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familyrouan3 years ago on

Google

2/5

(Translated by Google) The hotel is very good, very complete and I only put two stars because when we were staying there was a temperature of over 40 ° C and they did not turn on the central air conditioning, claiming that the hotel was not complete and they only turn it on in July- August , when the temperature usually reaches 50, a lack of respect for tourists. The other weak point is food, which, while not bad, lacks quality.
(Original)
El hotel está muy bueno, muy completo y le pongo solo dos estrellas porque cuando estuvimos alojados había una temperatura de mas de 40°C y no prendían el aire acondicionado central, aduciendo que el hotel no estaba completo y solo lo prenden en julio- agosto, cuando la temperatura suele llegar a 50, una falta de respeto a los turistas. El otro punto débil es la comida, que si bien no es mala, le falta calidad.

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Maria Ritscher3 years ago on

Google

3/5

(Translated by Google) Breakfast was okay, dinner great, cleanliness very good, room very nice. The much too loud music in front of our balcony was unpleasant. The view was breathtaking, but the volume on the balcony was too loud. It was difficult to relax in an otherwise very nice hotel.
(Original)
Frühstück war in Ordnung, Abendessen toll, Sauberkeit sehr gut, Zimmer sehr schön. Unangenehm war die viel zu laute Musik vor unserem Balkon. Aussicht war atemberaubend, doch konnte man sich auf dem Balkon bei der Lautstärke nicht aufhalten. Erholung war damit schwierig in einem ansonsten sehr schönen hotel.

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Sonia Boutobba3 years ago on

Google

3/5

(Translated by Google) More or less pleasant stay, the hotel is quite correct, beautiful swimming pool, beautiful inside, welcoming and warm staff, top hygiene! …

(Translated by Google) More or less pleasant stay, the hotel is quite correct, beautiful swimming pool, beautiful inside, welcoming and warm staff, top hygiene!
Negative point: the food in the hotel is totally terrible, I do not recommend including full board for this hotel
All in all for a 4 star it is okay !!!
(Original)
Séjour plus ou moins agréable, l'hôtel est plutôt correct, belle piscine, beau à l'intérieur, personnels accueillant et chaleureux, hygiène top !
Point négatif : la nourriture de l’hôtel est totalement affreuses je déconseille d’inclure une pension complète pour cette hôtel
Dans l’ensemble pour un 4 étoiles c’est correct !!!

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Aelita Moreira5 years ago on

Google

3/5

(Translated by Google) The hotel has incredible infrastructure, pool and gardens, lounge chairs. The staff is quite friendly but they only speak French and a little bit of English, much less Spanish. Their internet is bad in the rooms. It lacks a jug to heat water.
We asked several times for lights in the stairwell but they ignored it.
In infrastructure it is 5 stars but for the rest we qualify it with three.
(Original)
El hotel tiene increíble infraestructura, piscina y jardines, sillones. El personal es bastante amable pero solo hablan francés y un poquito de inglés, mucho menos español. Su internet es malo en las habitaciones. Carece de jarra para calentar agua.
Pedimos varias veces por luces en la escalera pero hicieron caso omiso de ello.
En infraestructura es 5 estrellas pero por el resto lo calificamos con tres.

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yuval lerman4 months ago on

Google

4/5

(Translated by Google) Very nice hotel, large and spacious room
(Original) …

(Translated by Google) Very nice hotel, large and spacious room
(Original)
מלון יפה מאוד, חדר גדול ומרווח

Rooms4.0

Service4.0

Location4.0

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Yvonne de Koning5 years ago on

Google

1/5

(Translated by Google) Unwelcome hotel and rude staff, dirty rooms and cockroaches in the rooms. Refrigerators in the rooms and air conditioning do not work. Dining room very dirty and unpalatable. If you want to drink something on the terrace at the bar in the evening, the door of the bar closes at 23.00 and the light on the terrace closes without notice. Never experienced such an inhospitable hotel.
(Original)
Ongastvrij hotel en onbeschoft personeel, vieze kamers en kakkerlakken in de kamers. Koelkastjes in de kamers en airco werken niet. Eetzaal erg vies en onsmakelijk. Als je 's avonds op het terras bij de bar wat wilt drinken gaat om 23.00u zonder aankondiging de deur van de bar dicht én het licht uit op het terras. Nooit zo'n ongastvrij hotel meegemaakt.

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Anyssa Makhloufi3 years ago on

Google

2/5

(Translated by Google) A 4 star hotel? Where are they ?
For a stay of 9 days, cleaning has never been done, the sheets never changed …

(Translated by Google) A 4 star hotel? Where are they ?
For a stay of 9 days, cleaning has never been done, the sheets never changed only a change of towels, which are sometimes dirty or torn.
Shower curtain bar that fell on my head.
The hotel does not allow you to bring drinks or food from outside.
The pool is very cold even below 36 degrees. In addition, the second "lively" swimming pool offered by the hotel is half full and very dirty.
The spa offers a heated swimming pool which does not have it and a hammam not worthy of its name.
The food is not good, so very small quantities are found on our plates for more expensive prices than in Paris.
The staff are not pleasant, no one is able to respond to customer service. Housekeepers do not respect customers; they scream all day long in the corridors and that very early in the morning.
However the bed is very comfortable.
(Original)
Un hôtel 4 étoiles ? Où sont elles ?
Pour un séjour d une durée de 9jours le ménage n’a jamais été fait , les draps jamais changés uniquement un changement de serviettes , qui sont parfois sales ou bien déchirées .
Barre de rideau de douche qui m est tombée sur la tête .
L hôtel n autorise pas de ramener des boissons ou à manger de l’exterieur .
La piscine est très froide même sous 36 degrés. De plus la seconde piscine « animée » que propose l hôtel est à moitié remplie et très sale .
Le spa propose une piscine chauffée qui ne l ai pas et un hammam non digne de son nom.
La nourriture n est pas bonne , aussi de très petite quantités se retrouve dans nos assiettes pour des prix plus chers qu à Paris.
Le personnel n’est pas agréable , personne n est en capacité de répondre au service du client . Les femmes de ménage ne respectent pas les clients ; elles crient à longueur de journée dans les couloirs et ça des très tôt le matin .
En revanche le lit est très confortable.

Trip typeVacation

Rooms2.0

Service1.0

Location2.0

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Youness Prado3 years ago on

Google

3/5

(Translated by Google) Mixed stay...
When we arrived the room was not yet ready...
There was no safe for our important objects and documents... …

(Translated by Google) Mixed stay...
When we arrived the room was not yet ready...
There was no safe for our important objects and documents...
On the other hand, a very welcoming and friendly staff.
The rooms were fairly well maintained.
2/3 small things to correct and it's totally perfect.
FYI, it's a family or couple style hotel. Those who want a "club Med" delirium with entertainment every evening etc. this is not the right address...
(Original)
Séjour mitigé...
En arrivant la chambre n'était pas encore prête...
Il manquait un coffre fort pour nos objets et documents importants...
Par contre un personnel hyper accueillant et sympa.
Les chambres étaient assez bien entretenues.
2/3 petites choses à corriger et c'est totalement parfait.
Pour info, c'est un hôtel style familial ou couple. Ceux qui veulent un délire "club Med" avec animation chaque soir etc ce n'est pas la bonne adresse...

Trip typeVacation

Rooms3.0

Service5.0

Location3.0

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Reni Ritscher3 years ago on

Google

2/5

(Translated by Google) The room was large and clean. The dinner was great, breakfast too. In itself it could have been a great stay, if our 3 rooms with a very nice view would not have pointed directly to a small pool with a bar. All day long from morning till night techno and house music at a volume like being in front of a disco or attend a rave party. Despite the message at the reception, no remedy was created that has our stay in the otherwise really nice hotel clouded. Rest and rest were excluded.
(Original)
Das Zimmer war gross und sauber. Das Abendessen toll, Frühstück auch. An sich hätte es ein toller Aufenthalt werden können, wenn unsere 3 Zimmer mit sehr schönem Ausblick nicht direkt auf einen kleinen Pool mit Bar gezeigt hätten Den ganzen Tag von früh bis spät techno und house Musik in einer Lautstärke, als würde man vor einer Disco liegen oder eine rave Party besuchen. Trotz Meldung an der Rezeption, wurde keine Abhilfe geschaffen Das hat unseren Aufenthalt im ansonsten wirklich schönen hotel getrübt. Erholung und Ruhe waren ausgeschlossen.

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Nelida Garciaa year ago on

Google

5/5

(Translated by Google) Recommended. They offer a very varied buffet. Very good service, a beautiful view. Comfortable places to rest. …

(Translated by Google) Recommended. They offer a very varied buffet. Very good service, a beautiful view. Comfortable places to rest.
(Original)
Recomendado. Ofrecen un buffet muy variado. Un servicio muy bueno, una hermosa vista. Lugares cómodos para descansar.

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מיכאל אילוזa month ago on

Google

3/5

(Translated by Google) Good experience
Food is fine
Small dining room …

(Translated by Google) Good experience
Food is fine
Small dining room
(Original)
חוויה טובה
אוכל בסדר
חדר אוכל קטן

Trip typeVacation · Couple

Rooms3.0

Service3.0

Location4.0

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Mounir3 years ago on

ZenHotels.com

3.5/10

(Translated by Google) L'hôtel est très bien place
tout!!!! L'acceuil, le service de chambre.. …

Visited in August 2019

Read more on ZenHotels.com

Christa5 years ago on

Google

2/5

(Translated by Google) Looks nice at first glance. But appearances are deceptive in this case. Dirty rooms staff in your bathroom when you are taking a shower to remove your towels. Get a room with no furniture, so no bed. And apologies you will not hear even a drink from the house.
(Original)
Ziet er mooi uit zo op het eerste gezicht. Maar schijn bedriegt in dit geval. Vieze kamers personeel wat in je badkamer staat als je aan het douchen bent om je handoekken weg te halen. Een kamer krijgen waar geen meubilair in staat dus ook geen bed. En excuses krijg je niet te horen zelfs geen drankje van het huis.

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Stijn van der Kroon4 years ago on

Google

2/5

(Translated by Google) Hotel seems very luxurious but everything seems to be wrong. Rooms are dirty, no towels in the room and the first room we got couldn't close the door. Staff is not helpful and is actually just looking a little bit at it. The food was good again. We were there with a tour of tui / scratch but I would never book it myself
(Original)
Hotel lijkt erg luxe maar er blijkt van alles mis. Kamers zijn vies, geen handdoeken op de kamer en de eerste kamer die we kregen kon de deur niet dicht. Personeel is niet behulpzaam en staat er eigenlijk maar een beetje bij te kijken. Het eten was dan wel weer goed. Wij waren er met een rondreis van tui/kras maar ik zou het nooit zelf boeken

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Jens Franken4 years ago on

Google

2/5

(Translated by Google) The hotel is not particularly clean
The atmosphere has a bit of a mass feel to it, although there aren't any crowds here except for dining as there is only a small window of opportunity after you can't get anything.
Not to mention dirty toothbrush cups and broken furniture,
Room safe and refrigerator are missing completely.
(Original)
Das Hotel ist nicht besonders sauber
Die Atmosphäre hat etwas von Massenabfertigung obwohl hier nicht Massen vorhanden sind außer beim Essen denn es gibt nur ein geringes Zeitfenster nachdem man nichts mehr bekommen kann.
Von schmutzigen Zahnputzbecher und kaputt Möbeln zu schweigen,
Zimmertresor und Kühlschrank fehlen ganz.

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Hassane Bouzita year ago on

Google

3/5

(Translated by Google) a pleasant looking space, but service, possibly due to the effects of containment, remains to be desired.
the catering is not at the top. …

(Translated by Google) a pleasant looking space, but service, possibly due to the effects of containment, remains to be desired.
the catering is not at the top.
my judgment is linked to a period of crisis
(Original)
un espace d'apparence agréable, mais le service, probablement à cause des effets du confinement, reste à désirer.
la restauration n'est pas au top.
mon jugement est lié à une période de crise

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SIHAM ELBAZ5 years ago on

Google

1/5

(Translated by Google) This hotel is not worthy of a 4 star, even two stars it is not worth it. The floor of the room is disgusting. No fridge in the room. Tiles instead of the headboard, hello the damage if we make a false movement, mold on the walls terrace looks like the Marzouga desert so there is dust. But the top of the top is the welcome I think the most rotten hotel in Marrakech to a better welcome
(Original)
Cet hôtel n'est pas digne d'un 4 étoiles même deux étoiles il ne les vaut pas. Le sol de la chambre est dégueulasse. Pas de frigo dans la chambre. Du carrelage à la place de la tête de lit,bonjour les dégâts si on fait un faux mouvement,de la moisissures sur les murs la terrasse on dirait le désert de marzouga tellement il y a de la poussière. Mais le top du top c'est l'accueil je pense que l'hôtel le plus pourri de Marrakech à un meilleur accueil

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Jürgen von Bomsdorff4 years ago on

Google

3/5

(Translated by Google) 2 nights in this hotel!
The large rooms were remarkable - finally a lot of space. Furnished with everything you need. Big balcony. …

(Translated by Google) 2 nights in this hotel!
The large rooms were remarkable - finally a lot of space. Furnished with everything you need. Big balcony.
Spacious lobby, huge pool with beautiful plants. Everything makes a neat impression.
Eating in the restaurant on the lower ground floor, but with a small outside area (is preferable because it is quite noisy inside).
Enjoyed excellent service from Mr Ayoub.
(Original)
2 Nächte in diesem Hotel!
Bemerkenswert waren die großen Zimmer - endlich mal viel Platz. Eingerichtet mit allem Notwendigen. Großer Balkon.
Großzügige Lobby, riesen Pool mit schöner Bepflanzung. Alles macht einen gepflegten Eindruck.
Essen im Restaurant im Tiefpaterre, allerdings mit einem kleinen Außenbereich (ist zu bevorzugen, weil innerhalb doch recht laut).
Hervorragenden Service von Herrn Ayoub genossen.

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Willem Vaassen3 years ago on

Google

1/5

(Translated by Google) Terrible from arrival / check in to check out. No disproportionate organization. Administration not in order. I have to wait for hours before I could get in. I have never heard of paying VAT at the desk. In a nutshell, the hotel does not even deserve 1 star, the whole crew must be ashamed ....
(Original)
Verschrikkelijk vanaf aankomst/ inchecken tot uitchecken. Geen farsoenlijke organisatie.administratie niet op orde. Uren moeten wachten voordat ik erin kon. Btw aan de balie betalen heb ik zelf nooit eerder gehoord. Kortom klote hotel verdient niet eens 1 ster heel die crew moeten zich schamen....

Trip typeVacation

Rooms1.0

Service1.0

Location1.0

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Almudena MI2 years ago on

Google

3/5

(Translated by Google) The hotel is beautiful, but we were accommodated in the old part. The austere rooms and older than the rest. There was no soap, or any toilet. We claimed several times, and they ignored us.
(Original)
El hotel es precioso, pero nos alojaron en la parte vieja. Las habitaciones austeras y más viejas que el resto. No había jabón, ni nada de aseo. Lo reclamamos varias veces, y no nos hicieron caso.

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N.Derisso Fall3 years ago on

Google

3/5

(Translated by Google) I admit that it is a good MOTEL because of its extended configuration, it can still be a problem for some elderly people with reduced mobility to go through such long corridors to reach certain rooms. A good point for access ramps for wheelchairs for people with motor disabilities; a good point also for the two courtyards and two swimming pools as well as the well-configured ecosystem environment, alas qd we went there, the tourists who were there hardly cared about their Eve outfits one month of Ramadan, for us pilgrims from FES it was bordering on indecency, but I must recognize their rights as tourists, recognized even in the land of Islam, we averted our eyes from the shameless spectacle that was offered to us pilgrims passing through, powerless to give any opinion on the matter.
In bedrooms: accessories are loose if they are not simply broken and replacement unlikely.
The air conditioning, during the heat was terrible, were the devices so deliberately restricted in all the rooms where we were? Consuming electrical energy for nothing is absurd and we had to open doors and windows to let in the air, the technician in charge of maintenance hardly cared about our complaints, so we were done against bad good fortune good heart.
Located in a new tourist area under construction, this hotel will nevertheless be, in the future, despite its few weaknesses, a flagship of the tourist hotel industry in this dear country. It is beautiful, the site is well chosen, the area is enormous, outside the great agglomeration of beautiful Marrakech, and well oriented to the sun! And he would especially benefit from having next to him a Mini-Market or a Supermarket and even a cash money distributor, so that it is not considered as a simple American-style motel-dormitory, intended for a type of 'wealthy Europeans on vacation and looking for cheap African sun and warmth, I hear the temperature of course.
I am sorry but it is in all objectivity that I brought these remarks without any malicious intention, think about it gentlemen the owners and try to improve the business and you will gain there for sure !!!!
Without hard feelings, a passing pilgrim who wishes you well.
(Original)
J'avoue que c'est un bon MOTEL du fait de sa configuration tout en étendue, cela peut tout de même poser problème pour quelques personnes âgées en mobilité réduite d'enfiler des couloirs aussi longs pour atteindre certaines chambres. Un bon point pour les rampes d'accès pour chaises roulantes pour handicapés moteurs ; un bon point aussi pour les deux cours et deux piscines ainsi que l'environnement écosystème bien configuré, hélas qd nous y sommes passés, les touristes qui étaient là ne se guère soucié de leurs tenues d'Eve un mois de Ramadan, pour nous pèlerins de FÈS ce fut limite de l'indécence, mais je dois leur reconnaître leur droits de touristes, reconnus même en terre d'Islam,nous détournions les yeux devant le spectacle impudique qui s'offrait à nous autres pèlerins de passages, impuissants d'émettre un quelconque avis sur la question.
Dans les chambres : les accessoires sont mal fixés s'ils ne sont pas simplement cassés et le remplacement improbable.
La climatisation, en période de chaleur était exécrable, les appareils ont ils été ainsi bridés à dessein dans toutes les chambres où nous étions ? Consommer de l'énergie électrique pour rien, c'est absurde et nous devions ouvrir portes et fenêtres pour laisser entrer l'air, le technicien chargé de la maintenance ne s'est guère soucié de nos reclamations,aussinous avions fini de faire contre mauvaise fortune bon coeur.
Sis en nouvelle zone touristique en édification, cet hôtel sera tout de même, à l'avenir, malgré ses quelques faiblesses, un fleuron de l'hôtellerie touristique de ce cher pays. Il est beau, le site est bien choisi, la superficie est énorme ,hors de la grande agglomération de la belle Marrakech, et bien orienté au soleil ! Et il gagnerait surtout à avoir à côté de lui un Mini-Market ou une Grande Surface et un même un distributeur de cash money, afin qu'il ne soit pas considéré comme un simple motel-dortoir de style américain,destiné à un type d'européens fortunés en villégiature et en quête du soleil et de la chaleur africaines pour pas cher , j'entends la température bien évidemment .
Je suis désolé mais c'est en toute objectivité que j'ai porté ces remarques sans aucune intention malveillante , pensez y messieurs les propriétaires et tâchez d'améliorer l'affaire et vous y gagnerez c'est sûr !!!!
Sans rancune, un pèlerin de passage qui vous veut du bien.

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Mounir3 years ago on

ZenHotels.com

3.5/10

(Translated by Google) L'hôtel est très bien place
tout!!!! L'acceuil, le service de chambre.. …

Visited in August 2019

Read more on ZenHotels.com

Danny Schirding7 months ago on

Google

2/5

(Translated by Google) I did not like the hotel due to the room and the food not being good …

(Translated by Google) I did not like the hotel due to the room and the food not being good
(Original)
לא אהבתי את המלון בשל החדר והאוכל שלא היו טובים

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Isma Abdellaoui4 years ago on

Google

2/5

(Translated by Google) When we arrived we were ignored. When finally we deigned to take care of us, we waited at least 45 min more to integrate a room.
Room very correct. But the welcome remains the very negative point of the hotel. No info to our arrival on the operation of the hotel.
(Original)
Lors de notre arrivée nous avons été ignoré. Lorsque enfin on a daigné nous prendre en charge, nous avons attendu au moins 45 min en plus pour intégrer une chambre.
Chambre très correct. Mais l accueil reste le point très negatif de l hôtel. Aucune info à notre arrivé sur le fonctionnement de l'hôtel.

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S SDQ3 years ago on

Google

1/5

(Translated by Google) right now on Google
The only bad thing about the hotel is the pool ... rude service, rude staff, rude breakfast, disastrous patio, refrigerator and air conditioning that do not work, dirty rooms and common areas. Really a disaster, especially for a 4 star hotel !!!!!!! We do not recommend it at all, really disappointing!
(Original)
à l'instant sur Google
Le seul et unique point positif de cet hôtel est la piscine... service minable, personnel désagréable, petit déjeuner minable, snack le Patio désastreux, réfrigérateur et climatisation qui ne fonctionnent pas, chambres et espaces communs sales. Vraiment une catastrophe, surtout pour un hôtel 4 étoiles!!!!!!! Nous ne le recommandons pas du tout, vraiment décevant!

Trip typeVacation

Rooms1.0

Service1.0

Location3.0

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M dwp5 years ago on

Google

1/5

(Translated by Google) Hello, on our arrival we had the pleasant surprise to announce that there was no more room available, knowing that we had called 1 week before to confirm our reservation. …

(Translated by Google) Hello, on our arrival we had the pleasant surprise to announce that there was no more room available, knowing that we had called 1 week before to confirm our reservation.
After insisting and showing proof of our calls and reservations with the groupon site (an all-inclusive duplex room for a family of 3 young children including a 1-year-old baby), a person took charge of finding us a bedroom.
A room had just become available, and we had to wait for it to be cleaned of course quickly (it was past 6 p.m.).
At the end of 3 hours after our arrival we recover the room. To our surprise: no refrigerator, 4 single beds, no towels, no power. We ask the switchboard several times by phone and in person, their answer: yes we take care of it ... At the end of our 2nd day and complaining to the reception repeatedly we had a refrigerator to put our baby and my meds. During 4 days we had to call the hotel service several times and ask reception for the missing items of this room which apparently had to be equipped according to the reception. Not to mention the cards that didn't work to unlock the room.
We notice during the cleaning of another duplex room which corresponds to our offer, I go to the reception who said to me that I should have had to tell him before ????? They find us a room corresponding to our groupon purchase. We spent 3 nights in a room which is below our initial service.
Following an interview with the accommodation manager of the ZALAGH club paradisio hotel, before the end of our stay we ask them for compensation for the progress of the problems encountered, by offering them to benefit from an outing that they organize. He makes us sparkle until the last day of our departure and offers us a hammam which was of course part of our offer.
For the "all inclusive" it is not all non-alcoholic drinks, (a Virgin mojito is an extra !!) Ice cream is also payable at the pool, at the restaurant the water was to be collected from the small plastic cup, knowing that many customers have found themselves in bed (a doubt about the source of the water) some day of tourist, my children and us as well.
No professionalism on the part of reception staff or "managers".
The restaurant always offered the same thing and the evening dishes were repackaged as a salad the next day ...
In short, I strongly advise against this hotel too much is not clearly written on the groupon site.
I put a star because I could not put less.
cordially
(Original)
Bonjour, à notre arrivée on a eu la bonne surprise de nous annoncer qu'il n'y avait plus de chambre disponible, sachant que l'on avait appelé 1 semaine avant pour confirmer notre réservation.
Après avoir insisté et montré les preuves de nos appels et de réservation auprès du site groupon (une chambre duplex en all inclusive pour une famille de 3 enfants en bas âge dont un bébé d'1ans) une personne s'est chargée de nous trouver une chambre.
Une chambre venait de se libérer, et il a fallut attendre qu'elle soit nettoyée bien sûr à la vite fait (il était 18h passé).
Au bout de 3 heures après notre arrivée on récupère la chambre. A notre grande surprise: pas de réfrigérateur, 4 lits simples, pas de serviettes, pas de courant. Nous sollicitons plusieurs fois le standard par téléphone et en personne, leur réponse: oui on s'en occupe...À la fin de notre 2ème journée et en nous plaignant à la réception à répétition nous avons eu un réfrigérateur pour mettre le lait de notre bébé et mes médicaments. Durant 4 jours on a du appeler plusieurs fois le service de l'hôtel et demander à la réception les choses manquantes de cette chambre qui apparemment devait être équipée selon la réception. Sans parler des cartes qui ne marchaient pas pour ouvrir la chambre.
On remarque pendant le nettoyage d'une autre chambre duplex qui correspond à notre offre, j'en fait pars à la réception qui me dit fallait qu'il aurait fallut que je lui dise avant????? Ils nous trouvent une chambre correspondant à notre achat groupon. Nous avons passé 3nuits dans une chambre qui est en dessous de notre prestation initiale.
Suite à un entretien avec le responsable d'hébergement de l'hôtel ZALAGH club paradisio, avant la fin de notre séjour on leur demande un dédommagement du déroulement des problèmes rencontrés, en leur proposant de bénéficier d'une sortie qu'ils organisent. Il nous fait miroiter jusqu'au dernier jour de notre départ et nous propose un hammam qui faisait bien sûr partit de notre offre.
Pour le "all inclusive" ce n'est pas toutes les boissons non alcoolisées,( un Virgin mojito est un extra!!) les glaces sont aussi payantes à la piscine, au resto l'eau était à récupérer au petit gobelet en plastique, en sachant que beaucoup de clients se sont retrouvés au lit ( un doute sur la provenance de l'eau) quelque jour de tourista, mes enfants et nous de même.
Aucun professionnalisme de la part du personnel à l'accueil ou des "responsables".
Le restaurant proposait toujours la même chose et les plats du soir étaient reconditionnés en salade le lendemain...
Bref, je vous déconseille vivement cet hôtel trop de choses ne sont pas clairement écrites sur le site groupon.
J'ai mis une étoile car je ne pouvais pas en mettre moins.
Cordialement

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Lau4 years ago on

Google

4/5

(Translated by Google) Nice hotel. Very well fitted out. Unique decor. Restaurants offers excellent service. Tucks the place in with more intimate wings for less noise to be more focused on relaxation. Concierge service also attentive to our needs for outings in Marrakech.
(Original)
Bel hôtel. Ultra bien aménager. Décor unique. Restaurants offre un excellent service. Rentre l’endroit avec des ailes plus intimes pour moins de bruit pour être plus axé sur la relaxation. Service de conciergerie aussi à l’écoute de nos besoin pour les sorties dans Marrakech.

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Rosa Marquez5 years ago on

Google

3/5

(Translated by Google) Scarce cleaning. There is no wifi, lately in reception and some areas of the pools. Air conditioning only in the rooms, in the dining room you can die of heat. The pool area very nice.
(Original)
Limpieza escasa. No hay wifi, últimamente en recepción y algunas zonas de las piscinas. Aire acondicionado solo hay en las habitaciones, en el comedor te puedes morir de calor. La zona de piscina muy agradable.

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Linda Van der maan4 years ago on

Google

4/5

(Translated by Google) Nice hotel and friendly staff.
Food was fine too.
Two swimming pools! One was a DJ and the other was wonderfully quiet ... …

(Translated by Google) Nice hotel and friendly staff.
Food was fine too.
Two swimming pools! One was a DJ and the other was wonderfully quiet ...
Super nice shop where you can also buy cigarettes.
We had all inclusive and had a nice holiday ....!
(Original)
Mooi hotel en vriendelijk personeel.
Eten was ook prima.
Twee zwembaden ! Bij de 1 was een dj en de ander was heerlijk rustig...
Superleuk winkeltje waar je ook sigaretten kunt kopen.
Wij hadden all inclusive en hebben een leuke vakantie gehad....!

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smail ISMAIL5 years ago on

Google

3/5

(Translated by Google) The hotel is quite good but you arrive with the rooms not tidy, the restaurant is very average, the wifi is present but does not work at all, there are some smells of sewage in the restaurant and the corridors on the ground floor. I am disappointed with the hotel but its still my personal opinion.
(Original)
L'hôtel est assez bien mais on arrive avec les chambres pas rangé, le restaurant est très moyen, le wifi est présent mais ne fonctionne absolument pas, il y a quelques odeurs d'égouts dans le restaurant et les couloirs du rez de chaussé. Je suis déçu de l'hôtel mais sa reste mon avis personnel.

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F. Elas3 years ago on

Google

2/5

(Translated by Google) Far from 4 stars! Breakfast mediocre and hygiene in the dining room underground. Garden and pool, however, very nice. Room and sanitation not so nice. …

(Translated by Google) Far from 4 stars! Breakfast mediocre and hygiene in the dining room underground. Garden and pool, however, very nice. Room and sanitation not so nice.
(Original)
Weit entfernt von 4 Sternen! Frühstück mittelmäßig und Hygiene im Speisesaal unterirdisch. Gartenanlage und Pool hingegen sehr schön. Zimmer und sanitäre Einrichtung nicht so schön.

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Nej3 years ago on

Google

1/5

(Translated by Google) No!
On our arrival no room available staff who hardly looks at you! Breakfast mediocre in the basement, with a dreadful heat! I do not recommend this hotel at all! …

(Translated by Google) No!
On our arrival no room available staff who hardly looks at you! Breakfast mediocre in the basement, with a dreadful heat! I do not recommend this hotel at all!
(Original)
Nul!
A notre arrivée pas de chambre de disponible un personnel qui vous regarde a peine!petit déjeuner médiocre au sous sol, avec une chaleur épouvantable! Je ne recommande pas du tout cet hotel!

Trip typeVacation

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Afaf Ato4 years ago on

Google

5/5

(Translated by Google) A perfect hotel, great welcome and excellent service, great atmosphere at the bar .. The rooms are well equipped and quiet. I am more than satisfied with my stay …

(Translated by Google) A perfect hotel, great welcome and excellent service, great atmosphere at the bar .. The rooms are well equipped and quiet. I am more than satisfied with my stay
(Original)
Un hôtel parfait 👌, très bon accueil et excellent service, très bonne ambiance au bar.. Les chambres sont bien équipée et calmes. Je suis plus que satisfaite de mon séjour

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Alexandra Evelyne5 years ago on

Google

1/5

(Translated by Google) This hotel does not deserve 4 stars. Reservation commitment of room not held (I had a room with two single beds with a view on a wall instead of a pool view and a double bed) no counterpart proposal. The staff at the front desk does the bare minimum (cash the money) and do not ask too many questions. Wi-Fi is only available in public areas and again ... it is super slow. The shuttle from the hotel is not free and expensive at 2.50 euros a trip per person just to go to Jemaa place and we drop you in front of a group of touts, not very nice for a first day ... A taxi in front of the hotel will be cheaper if you negotiate of course. The orange juice and hot chocolate breakfast is water! In short, go your way!
(Original)
Cet hôtel ne mérite pas 4 étoiles. Engagement de réservation de chambre non tenu (j'ai eu une chambre avec deux lits simples avec vue sur un mur au lieu d'une vue piscine et d'un lit double) pas de proposition de contrepartie. Le personnel à la réception fait le strict minimum (encaisser l'argent) et ne posez pas trop de questions. Le Wi-Fi n'est disponible que dans les parties communes et encore... il est hyper lent. La navette de l'hôtel est payante et cher à 2.50 euros le trajet par personne juste pour aller à la place Jemaa et on vous dépose devant un groupe de rabatteurs, pas très sympa pour un premier jour... Un taxi devant l'hôtel sera moins cher si vous négociez bien sûr. Le jus d'orange et chocolat chaud du petit déj c'est de l'eau! Bref passez votre chemin!

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Mohamed EL OUFIR4 years ago on

Google

4/5

(Translated by Google) Compared to the price, the hotel offers services at the level …

(Translated by Google) Compared to the price, the hotel offers services at the level
Based on my 3-night stay including all meals, I was satisfied with the hotel and its services, unless it was recommended by the clear receptionist who is very lacking in suitability to change the room I booked on the Bocking site from the pool view room to the room overlooking the park while paying fees In addition to taking advantage of it, as I did not take advantage of the service at all which was very poor.
Other than this, I enjoyed the hotel very very well. I had a very nice staff and the staff was friendly and clean. There are morning activities by the trainers are very circumspect, and the same light during the evening evenings, which are all activity and fun.
To give me the opportunity I will not hesitate to return explicitly
(Original)
مقارنة بالثمن فالفندق يقدم خدمات في المستوى
بناءا على اقامتي التي دامت 3 ليالي شاملة لجميع الوجبات كنت راضي عن الفندق وعن خدماته، ما لم استصغه هو محاولة موظف الاستقبال الواضحة الذي يفتقر للباقة تماما تغيير الغرفة التي حجزت على موقع بوكينغ من غرفة مطلة على المسبح الى غرفة مطلة على الحديقة مع انني دفعت رسوم إظافية من اجل الاستفادة من الامر، كما اني لم استفد اطلاقا من خدمة الويفي التي كانت سيئة للغاية.
غير هذا فقد استمتعت جدا بالاقامة بالفندق حيث انه يحتوي على طاقم بشوش وخدوم ( عدا موظف الاستقبال ) ويمتع بالنظافة في كل مرافقه، كما انني كنت راض تماما على الوجبات المقدمة بالمطعم التي كانت لذيذة ومتنوعة مع خدمة جيدة من طرف الطاقم، المسبح كبير ولديه اطلالة رائعة وهناك انشطة صباحية من طرف مدربين ظرفاء جدا، ونفس الانر خلال امسيات المساء التي كلها نشاط ومتعة.
ان اتحيت لي الفرصة لن اتردد في العودة صراحة 😊

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Agnès GALLIAN4 years ago on

Google

1/5

(Translated by Google) Old-fashioned room, in poor condition at the level of the bathroom for our part.
Meals are not good …

(Translated by Google) Old-fashioned room, in poor condition at the level of the bathroom for our part.
Meals are not good
The staff not very friendly especially when asking for a change of room
(Original)
Chambre vieillotte, en mauvaise état au niveau de la salle de bain pour notre part.
Les repas ne sont pas bon
Le personnel pas très sympathique surtout quand on demande le changement de chambre

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Noureddine Khafife6 years ago on

Google

1/5

(Translated by Google) Apart from the welcome service and the good behavior of the rooms, the rest is fiasco, starting with the meals that are ordered and not ordered and although I made my reservation in half board we charged my water consumption and lemonade which is odd, being forced to contact the reception service many times to reload the key card of the room that breaks down, having to reserve the day before for a spa session paid in advance and scheduled at 10 am in the morning and find the icy heated pool, jacuzzi exposed to any view on the outskirts of the said pool without any respect for the privacy of people, unheated steam room and not close to be used. Brief experience not to relive and hotel to avoid.
(Original)
A part le service accueil et la bonne tenue des chambres, le reste c'est fiasco , à commencer par les repas qui sont ordonnés et non commandés et bien que j'ai fais ma réservation en demi pension on a facturé ma consommation d'eau et de limonade ce qui est bizarre, être obligé de contacter le service accueil à maintes reprises pour recharger la carte clé de la chambre qui tombe en panne , avoir réserver la veille pour une séance de spa payée à l'avance et prévue à 10 h du matin et trouver la piscine chauffée glaciale, jacuzzi exposé à toute vue aux abords de la dite piscine sans aucun respect pour l'intimité des gens , hammam non chauffé et pas près pour être utilisé . Bref expérience à ne pas revivre et hôtel à éviter.

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Mohamed El Alami5 months ago on

Google

1/5

(Translated by Google) Very bad service especially reception and catering
(Original) …

(Translated by Google) Very bad service especially reception and catering
(Original)
Très mauvais service notamment la réception et restauration

Trip typeVacation · Family

Rooms3.0

Location3.0

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ROXANE MY LOVE3 years ago on

Google

1/5

(Translated by Google) Worst hotel I have seen in my life!
Dishes zero, breakfast only and in addition there is no choice, we pay all the same water with high prices, dirty and non-crammed rooms, torn towel, and very poorly organized he do not even know if the rooms are free or not .... the service des and conditions of a hotel of 50 dh per night !!! 👎👎
(Original)
Pire hôtel que j'ai vu dans ma vie !
Plats nul , petit déjeuner seulement et en plus il a pas le choix , on paye tout même l'eau avec des prix élévées , chambres sales et non-néttoyés , serviette déchirée , et trés mal organisée il ne savent même pas si les chambres sont libre ou non .... le service 👎 et des conditions d'un hôtel de 50 dh par nuit !!! 👎👎

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sam hac3 years ago on

Google

1/5

(Translated by Google) I can not even describe this establishment! In short, a real NIGHTMAR. I booked for a stay of 5 days, I FUI after two nights: the rooms are disgusting, after 3 days, we have never spent even a broom in the room, the bedding does not deserve not even shelter a dog so it's dirty, torn and crumpled. the height is that on the double bed, you are entitled to a quilt a place spread in width! the staff is nonchalant and the maids do the impossible on the corridors to wake you up before 8:00 am, it looks like a barracks. In short, I will not say this hotel but this establishment must be closed as soon as possible and quarantined. it's a shame for tourism in Marrakech, National tourism and for all Morocco!
(Original)
j'arrive même pas à décrire cet établissement!!! bref: un véritable CAUCHEMAR. J'ai réservé pour un séjour de 5 jours, j'ai FUI après deux nuitées: les chambres sont dégueulasses, au bout de 3 jours, on n'a jamais passé même pas un coup de balai dans la chambre, la literie ne mérite même pas d'abriter un chien tellement c'est sale, déchiré et froissé. le comble, c'est que sur le lit double, tu as droit à une couette une place étalée en largeur!!!! le personnel est nonchalant et les femmes de ménage font l'impossible sur les couloirs pour te réveiller avant 08h00 du mat, on se dirait dans une caserne. bref, je dirai pas cet hotel mais cet établissement doit être fermé dans les plus brefs délais et mis en quarantaine. c'est une honte pour le tourisme à Marrakech, le tourisme National et pour tout le Maroc!!!

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Acoran Rodríguez3 years ago on

Google

5/5

(Translated by Google) Large and luxurious hotel, spacious and clean rooms. Delicious buffet food and large common areas. …

(Translated by Google) Large and luxurious hotel, spacious and clean rooms. Delicious buffet food and large common areas.
In general, all very well, although in the bathroom in some areas you could see the first signs of mold.
(Original)
Hotel grande y lujoso, habitaciones amplias y limpias. La comida del buffet deliciosa y zonas comunes grandes.
En general todo muy bien aunq en el baño en alguna zona se podía observar primeros indicios de moho

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Andréa P4 years ago on

Google

3/5

(Translated by Google) Ok stay, the bedding is very good. The location is not ideal for 'ou, far from the center. There is an 'avette set up which she has been very helpful to us. The hotel is big! The correct food.
(Original)
Séjour correct, la literie est très bonne. L'emplacement n'est pas idéal pour 'ous, loin du centre. Il y a une 'avette mise en place qui elle nous a été très utile. L'hôtel est grand ! La nourriture correcte.

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Babylane3 years ago on

Google

4/5

(Translated by Google) Hotel with a very nice typical Moroccan setting, quiet, clean ... the staff is very nice.
The manager is there to listen if you have a problem and intervenes quickly. …

(Translated by Google) Hotel with a very nice typical Moroccan setting, quiet, clean ... the staff is very nice.
The manager is there to listen if you have a problem and intervenes quickly.
I will return with great pleasure.
(Original)
Hôtel avec un très joli cadre typique du maroc,calme,propre..le personnel est très gentil.
La responsable est à l 'ecoute si vous avez un problème et intervient rapidement.
J'y retournerai avec grand plaisir.

Trip typeVacation · Couple

Rooms4.0

Service4.0

Location4.0

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Ferran Herrero Soto3 years ago on

Google

1/5

(Translated by Google) They gave us the dirty rooms, the toilet was disgusting and the cards to open the room do not work. We spent 5 hours trying to open the door and waiting for the technician to open the lock, with our things inside, at night going cold and we have no solution. Patetico, I do not recommend it
(Original)
Nos entregaron las habitaciones sucias, el retrete daba asco y las tarjetas para abrir la habitación no funcionan. Llevamos 5 horas intentando abrir la puerta y esperando al tecnico para abrir la cerradura, con nuestras cosas dentro, de noche pasando frio y no tenemos solución. Patetico, no lo recomiendo

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Reda Talbi3 years ago on

Google

1/5

(Translated by Google) This hotel is bad with a null service. Do not let the guests join us these the first time I see her. Even though we have repeatedly asked for water which is always cold, none of the technicians has solved the problem.
(Original)
Cette hotel est nul avec un service null. De ne pas laissez les invité nous rejoindre ces la premiers fois que je la voie. Même si on a réclamé plusieurs fois de l'eau qui et toujours froid aucun des techniciens na réglè le problème.

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Jorge3 years ago on

ZenHotels.com

8.1/10

(Translated by Google) I didn't like the service I went with half board and at dinner they say that the drinks are apart which is stupid.. …

Visited in August 2019

Read more on ZenHotels.com

Denis MOREAU3 years ago on

Google

4/5

(Translated by Google) Stay for a family vacation, very clean hotel, friendly staff and small care, spacious rooms, I recommend reserving pool side, rooms on the boulevard side are very noisy, good value for money
(Original)
Séjour pour des vacances en famille, hôtel très propre, personnel accueillant et au petit soin, chambres spacieuse, je conseille de réserver côté piscine, les chambres côté boulevard sont très bruyantes, bon rapport qualité prix

Trip typeVacation

Rooms5.0

Service5.0

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LAURENT Gilbert8 years ago on

Google

5/5

(Translated by Google) Stay from 04/20/2014 to 04/25/2014 very warm welcome, friendly and caring staff throughout the stay; our room overlooked Avenue Mohammed VI and a lot of traffic, a bit of a shame, next time I will ask for a room overlooking the swimming pool. For the food, I say okay, contrary to the opinions of Internet users read before leaving. THANK YOU TO ALL THE PEOPLE AT THE HOTEL WHOM I HAD THE PLEASURE TO MEET... THEY SHOW A GREAT PATIENCE TOWARDS CERTAIN CUSTOMERS THINKING THEMSELVES EVERYTHING ALLOWED AND RUDE;
My husband and I will happily return.
(Original)
Séjour du 20/04/2014 au 25/04/2014 très bon accueil, personnel aimable et aux petits soins tout au long du séjour; notre chambre donnait sur l'avenue Mohammed VI et beaucoup de circulation un peu dommage, la prochaine fois je demanderai une chambre donnant sur la piscine. Pour la nourriture moi, je dis correct contrairement aux avis d'internautes lus avant de partir. MERCI A TOUTES LES PERSONNES DE L HOTEL QUE J AI EU LA PLAISIR DE RENCONTRER... ILS FONT PREUVE D UNE GRAND PATIENCE ENVERS CERTAINS CLIENTS SE CROYANT TOUT PERMIS ET IMPOLIS;
Mon mari et moi y retournerons avec grand plaisir

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Madeleine Moreau4 years ago on

Google

3/5

(Translated by Google) If the rooms are big the maintenance stays average. Not found in the staff the warm Moroccan welcome. Sense of filling the tourist quota but without the added value …

(Translated by Google) If the rooms are big the maintenance stays average. Not found in the staff the warm Moroccan welcome. Sense of filling the tourist quota but without the added value
(Original)
Si les chambres sont grandes l'entretien reste moyen. Pas trouvé dans le personnel l'accueil chaleureux marocaine. Sentiment de remplir le quota touristique mais sans la valeur ajoutée

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G Lab3 years ago on

Google

1/5

(Translated by Google) At the end of our trip to Morocco with the Génésis agency on Friday, October 26 in the morning, your Génésis agents were very discreet so that the majority of your customers were unable to hand in the questionnaire to be completed, which is what a shame.
I myself gave the questionnaire to the guide of the driver of bus n ° 30, hoping that it reaches you.
Mr K. our guide was much more insistent about handing in the questionnaire for the first week.
I asked Mr U.E. on 25/10 by SMS to give me an email address from the Génésis agency, I still have not received anything to date.
So, I forward my questionnaire to all the Génésis email addresses that I found on the web.
I also attach a copy of the sms exchanges with Mr K. and Mr E.
Our complaints:
· WE CONSIDER THAT THE SERVICES SOLD AND PROMOTED BY GENESIS AND THEIR AGENTS AS WELL AS THE DIFFERENT BROCHURES ARE VERY LARGELY BELOW PROMISES AND SOMETIMES HAVE BEEN REVEALED TO BE HONESTY.
· THE "GASTRONOMIC" PACKAGE + THE "ALL INCLUDED" PACKAGE ARE MANIFESTED DECEPTION THAT WE CAN ALMOST DESCRIBE A SCAM.
· ON SITE THE PERSON WHO WAS PRESENTED TO US BY THE GUIDE ON ARRIVAL CLEARLY TOLD US THAT SHE WAS NOT GENESIS AND COULD DO NOTHING.
· TAKEN INTO ACCOUNT OF THE QUANTITY OF CUSTOMER COMPLAINTS, GENESIS HAS SENT AN AGENT WHOSE ONLY ACTION WAS TO SOFTEN THE PROBLEMS WITH US AND OTHERS IN ORDER TO STOP A COLLECTIVE REVOLT, BUT NOT TO RESOLVE THEM.
· BY FALSE INFORMATION AND MISCELLANEOUS ADVERTISING, THE GENESIS AGENCY HAS KILLED US IN SOMEWHAT ABOUT OUR SECOND WEEK OF TRAVEL.
· AS REGARDS THE MANAGEMENT OF THE HOTEL INSTEAD OF BEGINNING TO RESOLVE THEIR BREACHES, THE MANAGER HAS THREATENED US TO STAY IN ANOTHER HOTEL FOR OUR "CHAMAILLERIES".
Facts:
While we were not decided to take these additional packages, the service was sold to us by Mr K. the Génésis guide as "of equal quality or even superior to the services of the first week", but:
· The bar was not open at the times described in the leaflets (8:00 p.m. instead of 11:00 p.m.) and with very inferior drinks.
· The meals were neither gourmet nor varied: starters and desserts identical for a week.
· We experienced very little change in the hot dishes (only 1 day with grills).
· We were served hot beers by the glass to fetch yourself, despite our comments, until the virulent reaction of other customers (no cold beer in a 4 * hotel with more than 300 rooms ??? ).
Inability to have sparkling water
· After customer feedback, when it was possible to have beer bottles on the table, the waiters at the end of the meal collected the bottoms of the bottles to complete the opened bottles, perhaps creating a "gourmet beer" but certainly not a hygienic beer? NEVER SEEN.
Apart from this additional service:
- the hotel invented the concept of Hammam without steam, namely: I called the service for a hammam at 100drh, I was told that I can come immediately. After going to the cloakroom, I was accompanied to the hammam, after 5 to 10 minutes of waiting not seeing any steam coming, I left and went to the reception, where I was told that the hammam is not working ??? ?
- Lived seen and heard around the swimming pool:
· The towel handler draws used towels from the trolley. After remark, he goes to look for another one that has already been used and is wet, we must still insist on having a simply clean and dry towel.
· An 8/10 year old child asks him for a towel, he is told that there is none while 5 or 6 are available on the shelves behind him.
· Swimming pool emptied during the stay and unavailable 2 days.
- Other customers have told us about the gym with equipment that was not working or badly
Does all this really contribute to the dream vacation according to Génésis?
(Original)
En fin de notre voyage au Maroc avec l'agence Génésis le vendredi 26 octobre au matin, vos agents Génésis se sont montrés très discrets si bien que la majeure partie de vos clients n'a pas pu remettre le questionnaire à remplir, ce qui est très dommage.
J'ai moi même donné le questionnaire à l'accompagnateur du chauffeur du car n°30 en espérant qu'il vous parvienne.
Mr K. notre guide était beaucoup plus insistant pour la remise du questionnaire de la première semaine.
J'ai demandé le 25/10 par SMS à Mr U.E. de me communiquer une adresse email de l'agence Génésis, je n'ai à ce jour toujours rien reçu.
Donc, je fais suivre mon questionnaire sur toutes les adresses mail Génésis que j'ai trouvées sur le web.
Je joins également une copie des échanges sms avec Mr K. et Mr E.
Nos doléances:
· NOUS CONSIDÉRONS QUE LES PRESTATIONS VENDUES ET VANTEES PAR GENESIS ET LEURS AGENTS AINSI QUE LES DIFFÉRENTS DÉPLIANTS SONT TRÈS LARGEMENT EN DESSOUS DES PROMESSES ET SE SONT PARFOIS MÊME RÉVÉLÉES HONTEUSES.
· LE FORFAIT "GASTRONOMIQUE" + LE FORFAIT "ALL INCLUDED" SONT DE LA TROMPERIE MANIFESTE QUE L'ON PEUT PRESQUE QUALIFIER D'ARNAQUE.
· SUR PLACE LA PERSONNE QUI NOUS A ÉTÉ PRÉSENTÉE PAR LE GUIDE A L’ARRIVÉE NOUS A CLAIREMENT DIT QU'ELLE N’ÉTAIT PAS GENESIS ET NE POUVAIT RIEN FAIRE.
· COMPTE TENU DE LA QUANTITÉ DE DOLÉANCES DES CLIENTS, GENESIS A DÉPÊCHÉ UN AGENT DONT L'UNIQUE ACTION A ÉTÉ D’ÉTOUFFER LES PROBLÈMES AVEC NOUS ET D'AUTRES AFIN DE STOPPER UNE RÉVOLTE COLLECTIVE, MAIS PAS DE LES RÉSOUDRE.
· PAR DE FAUSSES INFORMATIONS ET DES PUBLICITÉS MENSONGÈRES L'AGENCE GENESIS NOUS A EN QUELQUE SORTE GÂCHE NOTRE DEUXIÈME SEMAINE DE VOYAGE.
· EN CE QUI CONCERNE LA DIRECTION DE L’HÔTEL AU LIEU DE COMMENCER A RÉSOUDRE LEURS MANQUEMENTS, LE DIRECTEUR NOUS A MENACES DE NOUS LOGER DANS UN AUTRE HÔTEL POUR NOS "CHAMAILLERIES".
Les faits:
Alors que nous n'étions pas décidés à prendre ces forfaits supplémentaires, la prestation nous a été vendue par Mr K. le guide Génésis comme de "qualité égale voir supérieure aux prestations de la première semaine", mais :
· le bar n'était pas ouvert aux horaires décrits dans les dépliants (20h00 au lieu de 23h00) et avec des boissons de qualité très inférieure.
· les repas n'étaient ni gastronomiques ni variés: entrées et desserts identiques pendant une semaine.
· nous n'avons connu que très peu de changement dans les plats chauds (seul 1 jour avec des grillades).
· on nous a servi des bières chaudes au verre a aller chercher soi-même, ceci malgré nos remarques, jusqu'à la réaction virulente d'autres clients (pas de bière fraîche dans un hôtel 4* de plus de 300 chambres???).
· Impossibilité d'avoir de l'eau gazeuse
· après réactions des clients, lorsqu'il a été possible d'avoir des bouteilles de bières sur table, les serveurs en fin de repas récupéraient les fonds de bouteilles pour compléter les bouteilles entamées, créant peut être une "bière gastronomique" mais certainement pas une bière hygiénique ? DU JAMAIS VU.
En dehors de cette prestation complémentaire:
- l’hôtel a inventé le concept de Hammam sans vapeur, à savoir: j'ai appelé le service pour un hammam à 100drh, il m'est répondu que je peux venir immédiatement. Après passage au vestiaire, je suis accompagné au hammam, après 5 à 10 mn d'attente ne voyant venir aucune vapeur, je suis sorti et allé vers l’accueil, où il m'est dit que le hammam ne fonctionne pas????
- Vécu vu et entendu autour de la piscine:
· La personne chargée de donner les serviettes puise dans le chariot des serviettes usagées. Après remarque, il va en chercher une autre qui a déjà servi et est mouillée, il faut encore insister pour avoir une serviette simplement propre et sèche.
· une enfant de 8/10 ans lui demande une serviette, il lui est répondu qu'il n'y en pas alors que 5 ou 6 sont disponibles sur les étagères derrière lui.
· Piscine vidée pendant le séjour et indisponible 2 jours.
- D'autres clients nous ont signalé la salle de sport avec des agrès qui ne fonctionnaient pas ou mal
Tout cela contribue t'il vraiment au séjour de rêve selon Génésis?

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Jorge3 years ago on

ZenHotels.com

8.1/10

(Translated by Google) I didn't like the service I went with half board and at dinner they say that the drinks are apart which is stupid.. …

Visited in August 2019

Read more on ZenHotels.com

Jeanclaude Clerin5 years ago on

Google

3/5

(Translated by Google) Hello.
We returned on October 22, 2017 from the zalagh Kasbah.
Hotel does not deserve these stars …

(Translated by Google) Hello.
We returned on October 22, 2017 from the zalagh Kasbah.
Hotel does not deserve these stars
Very bad situation 5km from the jma elfna square.
We offer shuttle. Free which drops us off at 3km from the SNCF station
Rest of the journey on foot To get to the square.
Food not good we don't have a drink at the table if we don't drink.
Dirty floor.
Room cleaning bed made its stop there.
Pool side room noisy music up activities. 2 am.
Do not recommend this hotel at all
(Original)
Bonjour.
Sommes rentré le 22 octobre 2017.du zalagh Kasbah.
Hôtel mérite pas ces étoiles
Situation très mauvaise 5km de la place jma elfna .
Nous propose navette. Gratuite qui nous dépose a 3km gare SNCF
Reste du trajet a pied Pour se rendre sur la place.
Restauration pas bon nous mettre pas de verre a table si on consomme pas.
Sol sale.
Chambre ménage lit fait sa s arrête la.
Chambre côté piscine activités bruyant musique jusqu'à. 2h du matin.
Ne conseille pas du tout cet hôtel

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HeReRo2 years ago on

Google

3/5

(Translated by Google) Food not bad, balcony windows can not be locked because of defect, Internet breaks down constantly and is extremely slow. Even transferring image files requires a lot of patience.
(Original)
Essen nicht schlecht, Balkonfenster lassen sich wegen Defekt nicht verriegeln, Internet bricht ständig zusammen und ist extrem langsam. Selbst Bilddateien zu übertragen erfordert sehr viel Geduld.

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Jaime Imaz3 years ago on

Google

1/5

(Translated by Google) Total disappointment.
Staff unwilling to help, attend or ultimately work.
The food mediocre and expensive. …

(Translated by Google) Total disappointment.
Staff unwilling to help, attend or ultimately work.
The food mediocre and expensive.
Good facilities with unfortunate "fixes".
Shared room with a cockroach.
Leak in the hall, in which I fell because it was not even signposted.
Etc.
Ultimately I would not recommend it.
(Original)
Decepción total.
Personal poco dispuesto a ayudar, atender o en definitiva trabajar.
La comida mediocre y cara.
Buenas instalaciones con «apaños» lamentables.
Habitación compartida con alguna cucaracha.
Gotera en el hall, en la que me he caido x no estar siquiera señalizado.
Etc.
En definitiva no lo recomendaría.

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andres martin3 years ago on

Google

5/5

(Translated by Google) Perhaps the only negative points are that the buffet is little varied and that you have to ask the workers who make the rooms to leave body towels. The fantastic rest …

(Translated by Google) Perhaps the only negative points are that the buffet is little varied and that you have to ask the workers who make the rooms to leave body towels. The fantastic rest
(Original)
Quizá los únicos puntos negativos es que el buffet es poco variado y que tienes que pedirle a los trabajadores que hacen las habitaciones que dejen toallas de cuerpo. El resto fantástico

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Hajar Ben3 years ago on

Google

5/5

(Translated by Google) Large enough hotel with spacious rooms and terrace, the setting is pleasant, a beautiful swimming pool, .. The geographical location is close to the medina and the AL-Mazar crossroads shopping center, an unforgettable stay
(Original)
Hôtel assez grand avec des chambres spacieuses et terrasse ,le cadre est agréable une belle piscine , .. La situation géographique est proche de la médina et le centre commercial AL-Mazar carrefour , un séjour inoubliable

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Christophe Guillemet3 years ago on

Google

4/5

(Translated by Google) Quite good hotel, clean, but that degrades a bit ... the most: 2 pools, 2 ambiences the least: the buffet of meals ... average ... …

(Translated by Google) Quite good hotel, clean, but that degrades a bit ... the most: 2 pools, 2 ambiences the least: the buffet of meals ... average ...
(Original)
Assez bon hôtel, propre, mais qui se dégrade un peu... le plus: 2 piscines, 2 ambiances le moins: le buffet des repas... moyen...

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nadege b3 years ago on

Google

1/5

(Translated by Google) The scam!!! A reservation made with free cancellation conditions until the day before my arrival. My account is debited upon cancellation. No response to my emails. I have such at least 15 times .. No answer or they say call me back within 5 minutes . invoice €312 account debited €330.17 plus €9.17 in fees. I am absolutely disgusted. I lost everything !
(Original)
L'arnaque !!! Une réservation faite avec conditions d'annulation gratuite jusqu'à la veille de mon arrivée. On me debite mon compte à l'annulation. Pas de réponse à mes mails. J'ai tel au moins 15 fois .. Pas de réponse ou on dit me rappeller dans les 5 minutes . facture 312€ compte débité 330.17€ avec en plus 9.17€ de frais. Je suis absolument dégoutée. J'ai tout perdu !

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xavier atance5 years ago on

Google

1/5

(Translated by Google) The Zalagh is a hotel that deserves at least one star downgrade.
We arrived on August 16 of this year, it was our first trip to Morocco and our …

(Translated by Google) The Zalagh is a hotel that deserves at least one star downgrade.
We arrived on August 16 of this year, it was our first trip to Morocco and our first day of vacation. From the start we had to wait for our room sitting in reception more than 3 hours, but the consolation is that we were not the only ones.
In this hotel we stayed 2 nights, on the second day we went to visit the city of Marrakech, in the afternoon we found that we had no towels of any kind in the room. When claiming the towels, after insisting several times, they brought us the towels, but surprise, the hands had spots of dung.
The next day we went to Fez where the agency had booked us room at the Meneen zalagh hotel for two nights. It turned out that it was the same hotel chain, with the same lack of sympathy and with the same system, they do the cleaning of the room and the second day they do not provide towels.
But here the story does not end, at the end of the circuit through Morocco we returned to Marrakech to the same hotel. This time, we did not have to wait long to enter the room, but we were given a room 3043 in which a persistent buzz did not let us rest. We requested the change of room that two hours later could be made. The funny thing is that they were aware of the problem of the air conditioning engine that was in several rooms, but if you strain, strain.
It is a pity that Morocco does not have an exquisite care with its tourists, it is a country to which it may never want to return. And not only because of the concrete problem that happened with this hotel chain,
(Original)
El Zalagh es un hotel que se merece que como mínimo le rebajen una estrella.
Nosotros llegamos el 16 de Agosto de este año, era nuestro primer viaje a Marruecos y nuestro primer día de vacaciones. De entrada tuvimos que esperar nuestra habitación sentados en recepción más de 3 horas, pero el consuelo es que no fuimos los únicos.
En este hotel estuvimos 2 noches, al segundo día fuimos de visita a la ciudad de Marrakech, por la tarde nos encontramos con que no teníamos toallas de ningún tipo en la habitación. Al reclamar la toallas, después de insistir varias veces, nos trajeron las toallas, pero sorpresa, las de manos tenían manchas de escrementos.
Al dia siguiente nos fuimos a Fez donde la agencia nos había reservado habitación en el hotel Meneen zalagh por dos noches. Resulto que era la misma cadena hotelera, con la misma falta de simpatía y con el mismo sistema, hacen la limpieza de la habitación y el segundo día no te facilitan toallas.
Pero aqui no acaba la historia, al final del circuito por Marruecos volvíamos a Marrakech al mismo hotel. Esta vez, no tuvimos que esperar mucho para entrar en la habitación, pero nos dieron una habitación la 3043 en la que un zumbido persistente no nos dejo descansar. Pedimos el cambio de habitación que dos horas después se pudo realizar. Lo curioso es que eran conscientes del problema del motor del aire acondicionado que había en varias habitaciones, pero si cuela, cuela.
Lastimas que Marruecos no tenga un cuidado exquisito con sus turistas, es un país al que quizás no quiera volver nunca. Y no solo por el problema concreto que sucedió con esta cadena hotelera,

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Jordan Asaro3 years ago on

Google

1/5

(Translated by Google) I do not usually go to RITZ or MATINEZ but it is frankly dismal. You must not be afraid to go to breakfast at 8 am and feel the frying ... Clementines at lunch what a shame to be in MOROCCO and do this type of economy, there is nothing to park the Porsche of the boss in front of the establishment and have buffets as bland.
I go once a year to MOROCCO but it is sincerely catastrophic .It is necessary to run incessantly to have towels in the bathroom c is not for want to know it at home and do not talk about the carts of the women of the household. morning in the corridors of the trains which pass incredible. if you want to rest it is not the ideal place take an aunt and go in the atlas.
TOO FAR FROM GOOD COURAGE.
(Original)
Je n ai pas pour habitude d aller au RITZ OU au MATINEZ mais c est franchement lamentable .il faut pas avoir peur d aller déjeuner a 8H du matin et sentir la friture ...Des clémentines au déjeuner quel dommage être au MAROC et faire ce type d économie !!!!ca sers a rien de garer la Porsche du patron devant l établissement et avoir des buffets aussi fade .
je vais 1 fois par an au MAROC mais la c est sincèrement catastrophique .il faut courir sans cesse pour avoir des serviettes dans la salle de bain c est pas faute de le faire savoir a l accueil et ne parlons pas des chariots des femmes de ménages le matin dans les couloirs des trains qui passent incroyable .si vous voulez vous reposer c est pas l endroit idéal prennez une tante et aller dans l atlas .
TROP LOIN DE TOUT BON COURAGE .

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Louise Borel4 years ago on

Google

1/5

(Translated by Google) STAY AWAY FROM THIS HOTEL!!! Dirty place, rude staff and bordering on dishonesty. Meals are bland and always the same. The "restaurant" lacks cutlery and glasses. I had to do most of my meals without glasses, a shame for a hotel...
GO AWAY, bad hotel, I was really disappointed!!
(Original)
FUYEZ CET HÔTEL !!! Lieu sale, personnel désagréable et à la limite de la malhonnêteté. Les repas sont fades et toujours les mêmes. Le « restaurant » manque de couverts et des verres. J’ai du faire la plupart de mes repas sans verres, un comble pour un hôtel...
GO AWAY, bad hotel, i was really disappointed !!

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quanfa shao4 years ago on

Google

4/5

(Translated by Google) Located in the suburbs, it is six or seven minutes walk from Carrefour supermarket, next to 555 nightclub, dinner buffet at Restaurant Agdal, and the dishes and taste are good. The room is spacious.
(Original)
地处郊区，距离家乐福超市走路六七分钟，旁边还有555夜总会，晚餐自助餐在Restaurant Agdal，菜品和味道均不错。房间宽敞。

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Nancy Helman4 years ago on

Google

4/5

(Translated by Google) The hotel is spacious and tasteful. There are bars and a place to buy souvenirs. 2 swimming pools with sun loungers and parasols. It is very far from the center and does not have wifi in the rooms
(Original)
El hotel es amplio y de buen gusto. Hay bares y lugar para comprar souvenirs. 2 piscinas con reposeras y sombrillas. Está muy lejos del centro y no tiene wifi en las habitaciones

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Abderrahman Dardak5 years ago on

Google

2/5

(Translated by Google) Poorly organized. Rooms do not match site data. Sun loungers at the pool far too few. The only Plus point is breakfast. …

(Translated by Google) Poorly organized. Rooms do not match site data. Sun loungers at the pool far too few. The only Plus point is breakfast.
(Original)
Slecht georganiseerd.kamers voldoen niet aan de gegevens van de site. Ligstoelen bij het zwembad veels te weinig. De enige Plus punt is ontbijt.

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khalid tafezrati3 years ago on

Google

1/5

(Translated by Google) Poor service, unfriendly staff, we reserved place fo meeting and they turned off the air conditioner. …

(Translated by Google) Poor service, unfriendly staff, we reserved place fo meeting and they turned off the air conditioner.
The service is substandard, the atmosphere is hot and the air condition is not working in the reserved room, the users are not in the standard.
(Original)
Poor service, unfriendly staff, we reserved place fo meeting and they turned off the air conditioner .
خدمة دون المستوى، الجو حار و المكيف غير شغال في القاعة المحجوزة، المستخدمين ليسو في المستوى .

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Hadjira Metlef3 years ago on

Google

1/5

(Translated by Google) THIEF!!!! HOTEL STRONG TO AVOID!
BE CAREFUL TO YOUR CLOTHING AND YOUR PERSONAL BUSINESS AS WOMEN IN HOUSEHOLD BETWEEN BEHIND YOUR BACK WHEN YOU ARE ABSENT AND ARE SERVING IN BAGS WITHOUT SCRUPBLE ... (the maid steals our children's clothes and clothes that m 'belonged ... We were complaining to the hotel manager who I think is complicit with his staff because he never acted on our complaint .... AVOID IF YOU DO NOT WANT YOU TO FIND WITHOUT CLOTHING !!!! And above all, spend your holidays in stress and worry about being robbed.
(Original)
VOLEUR!!!! HÔTEL FORTEMENT À ÉVITER !
ATTENTION À VOS VÊTEMENTS ET À VOS AFFAIRES PERSONNELLES CAR LES FEMMES DE MÉNAGE ENTRE DERRIÈRE VOTRE DOS QUAND VOUS ÊTES ABSENTS ET CE SERVENT DANS LES VALISES SANS SCRUPULE ... ( la femme de ménage à voler des vêtements de nos enfants Et des vêtements qui m’appartenait... Nous avons été nous plaindre au responsable de l’hôtel qui je pense est complice avec ses employés car il n’a jamais donner suite à notre plainte....A ÉVITER SI VOUS NE VOULEZ PAS VOUS RETROUVEZ SANS VÊTEMENTS!!!! Et surtout passez vos vacances dans le stress et à craindre de vous faire voler.

Trip typeVacation · Family

Rooms1.0

Service1.0

Location1.0

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Carlos SM5 years ago on

Google

4/5

(Translated by Google) Spacious clean and comfortable rooms. They have a terrace with a table and 2 chairs, ideal for having a good time. Community area with pool and hammocks. Ideal for a vacation
(Original)
Habitaciones amplias limpias y confortables. Cuentan con una terraza con mesa y 2 sillas ideal para estar en buen rato. Zona comunitaria con piscina y amacas. Ideal para pasar unas vacaciones

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René Timmer5 years ago on

Google

4/5

(Translated by Google) Nice staff, nice pool. Room is fine, facilities fine. Showering in the bath, a little less pleasant. Nice restaurant, nice shop in the lobby. …

(Translated by Google) Nice staff, nice pool. Room is fine, facilities fine. Showering in the bath, a little less pleasant. Nice restaurant, nice shop in the lobby.
(Original)
Aardig personeel, mooi zwembad. Kamer is in orde, voorzieningen prima. Douchen in bad, toch ietsje minder prettig. Mooi restaurant, leuke winkel in de lobby.

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mustafa hafidi5 years ago on

Google

4/5

(Translated by Google) Very competent and helpful reception staff the rooms are large and clean and the setting is beautiful, the pool is large, the breakfast is varied but the dishes are a little damaged
(Original)
Personnel à l'accueil très compétant et serviable les chambres sont grandes et propres et le cadre est magnifique , la piscine est grande ,le petit déjeuner est varié mais la vaisselle est un peu abîmé

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Rania Bessaad3 years ago on

Google

1/5

(Translated by Google) Beautiful hotel but as a Moroccan we are treated badly, they prefer European tourists who take all-inclusive packages.
Customers are not treated the same according to your origin 😓😓😓😓😓
(Original)
Hotel magnifique mais en tant que marocain nous Somme mal traité, ils préfèrent les touristes européens qui prennent des formules tout compris .
Les clients ne sont pas traités pareils celon votre origine 😓😓😓😓😓

Trip typeVacation

Rooms5.0

Service5.0

Location5.0

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R G3 years ago on

Google

5/5

(Translated by Google) The hotel meets four star standards. The food is good, the rooms are clean, but already in need of a little renovation. The staff is kind enough. …

(Translated by Google) The hotel meets four star standards. The food is good, the rooms are clean, but already in need of a little renovation. The staff is kind enough.
(Original)
Отель отвечает стандартам четырех звезд. Питание хорошее, номера чистые, но уже требующие небольшого ремонта. Персонал достаточно любезен.

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Sapo Vallejo4 years ago on

Google

3/5

(Translated by Google) Good value for money. With very little more care in maintenance, it would be excellent!
Anyway, a good place, with services like to rest and enjoy the stay. …

(Translated by Google) Good value for money. With very little more care in maintenance, it would be excellent!
Anyway, a good place, with services like to rest and enjoy the stay.
(Original)
Buena relación calidad precio. Con muy poco más de cuidado en el mantenimiento, sería excelente!
De todas formas, un buen lugar, con servicios como para descansar y disfrutar de la estadía.

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برهامى عزمى4 years ago on

Google

1/5

(Translated by Google) The worst was almost told to the police because of the disruption of conditioning during our sleep; breakfast for beggars and not customers who paid money; no Internet in rooms; toilet does not waste the trash or Ohnona fixed it and still does not spend; Risbashn only respond after attempts; experience will not be repeated and do not recommend this e-mail
(Original)
الأسوأ كدت أبلغ الشرطة بسبب تعطيل التكييف اثناء نومنا؛ إفطار لمتسولين وليسوا عملاء دفعوا نقود؛ لا انترنت بالغرف؛ تواليت لا يصرف المخلفات اوهمونا بإصلاحه ومازال لا يصرف؛ الريسبشن لا يرد إلا بعده محاولات؛ تجربة لن تتكرر ولا انصح بهذا الاوتيل

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abuelkher Nour3 years ago on

Google

5/5

(Translated by Google) Located 200 meters from Palais des Congrès in Marrakech, Boulevard Mohamed VI offers accommodation with a kitchen. The property is 1.2 km from Marrakech Plaza. …

(Translated by Google) Located 200 meters from Palais des Congrès in Marrakech, Boulevard Mohamed VI offers accommodation with a kitchen. The property is 1.2 km from Marrakech Plaza.
This apartment provides guests with 2 bedrooms, a flat-screen TV and air conditioning. The apartment provides guests with a seating area and a bathroom with a shower.
Manara Gardens is 1.3 km from the apartment. The nearest airport is Marrakech-Menara Airport, 3 km from Boulevard Mohamed V
(Original)
يقع Boulevard Mohamed VI على بعد 200 م من قصر المؤتمرات في مراكش، ويوفر أماكن إقامة مع مطبخ. يقع مكان الإقامة على بعد 1.2 كم من مراكش بلازا.
توفر هذه الشقة للضيوف غرفتي نوم وتلفزيون بشاشة مسطحة وتكييف. توفر الشقة للضيوف منطقة جلوس وحمام مع دش.
تقع حدائق المنارة على بعد 1.3 كم من الشقة. ويقع أقرب مطار وهو مطار مراكش المنارة على بعد 3 كم من Boulevard Mohamed V

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yvon monel5 years ago on

Google

1/5

(Translated by Google) the 25/04/2017 arrived with my wife for a week offered by Majorelle Promo (nights only but knew it) by Mr. Mr OUALLI company director forced us to buy 4 circuits ranging from 65 € to 90 € + half board from 195 € and if we did not take these circuits we refunded the 200 € booking fee and we simply left the door (which happened) while on the mail Majorelle promo it was not MANDATORY to buy whatever it is. To know that having changed 400 € at the reception of the hotel to have 4080 drh whereas we should have had 4230 drh and without official paper. If you give in to this Oualli you will spend the sum of the circuits of 305 € + 195 € 1/2 pension = 500 € per person or 1000 € for two much more expensive than any travel agency. BE CAREFUL BIG SCARNERS AND ESPECIALLY HIGH VOLUMES
(Original)
le 25/04/2017 sommes arrivés avec mon épouse pour une semaine offerte par Majorelle Promo (nuitées uniquement mais le savions) par contre Mr OUALLI directeur de société nous forçait à acheter 4 circuits allant de 65€ à 90€ + demi pension de 195€ et si nous ne prenions pas ces circuits nous remboursait les 200€ de frais de réservation et nous foutait purement et simplement à la porte (ce qui est arrivé) alors que sur le courrier de Majorelle promo il n'était pas OBLIGATOIRE d'acheter quoique ce soit . A savoir qu'ayant changé 400€ à la réception de l'hôtel pour avoir 4080 drh alors que nous aurions du avoir 4230 drh et sans papier officiel . Donc ATTENTION = A R N A Q U E Si vous cédez à ce Oualli vous dépenser la somme des circuits de 305€ + 195€ 1/2 pension = 500€ par personne soit 1000€ pour deux beaucoup plus cher que n'importe quelle agence de voyage . FAITES BIEN ATTENTION GROS ARNAQUEURS ET SURTOUT ESCROCS DE HAUTE VOLLEE

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Juan De Dios Jurado Higuera4 years ago on

Google

1/5

(Translated by Google) Terrible... cockroaches, dirt... Wi-Fi is only available in the reception area... the parking lot full of nails and screws with the consequent danger for cars... I don't recommend it... .the good thing....the pool...the rest is not worth what they ask for the stay
(Original)
Malísimo....cucarachas, suciedad ....wifi sólo se coge en la zona de recepción....el parking propio lleno de clavos y tornillos con el consiguiente peligro para los coches ... yo no lo recomiendo....lo bueno....la piscina ...el resto no vale lo que piden por la estancia

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Stéphane de Valorcom3 years ago on

Google

2/5

(Translated by Google) The hotel is fine but the person in charge of the reception and her team were incompetent. Stay September 2017. The manager hides in his office behind the home ... …

(Translated by Google) The hotel is fine but the person in charge of the reception and her team were incompetent. Stay September 2017. The manager hides in his office behind the home ...
(Original)
L'hôtel est bien mais la responsable de l'accueil et son equipe étaient des incompétents. Séjour septembre 2017. La responsable se cache dans son bureau derrière l'acceuil...

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P10kil Tv chaîne officiel3 years ago on

Google

1/5

(Translated by Google) Avoid a cockroach in the room, I'll watch the video on YouTube, the security guard who searches your bag at the entrance for no reason, waiting more than an hour at reception before taking the room and if you ask for explanations no one answers never come here ⚠️⚠️⚠️ I strongly advise you to go A to another hotel
(Original)
A évitez dès cafard dans la chambre je vais mètre la vidéo sur YouTube le vigile qui fouille votre sac à l’entré pour Aucune raison attente de plus d’une heur a l’accueille avant de prendre la chambre et et si tu demande des explications personne ne répond ne venez jamais ici ⚠️⚠️⚠️ Je vous conseille fortement d’allez A dans un autre hôtel

Trip typeVacation

Rooms1.0

Service1.0

Location1.0

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Nasreddine Laidouni3 years ago on

Google

2/5

(Translated by Google) Very poorly soundproofed room
Can clean see dirty
Birdsongs are pleasant in the afternoon but in the morning at 6 a.m. mix with …

(Translated by Google) Very poorly soundproofed room
Can clean see dirty
Birdsongs are pleasant in the afternoon but in the morning at 6 a.m. mix with the noise of an airplane it's crazy (hotel) it's located right in the air corridor
Staff at reception not enthusiastic or smiling
He loves your money but if you spend it it doesn't suit them
(Original)
Chambre très mal insonoriser
Peux nettoyer voir sale
Les chant d’oiseau son agréable l'après midi mais le matin a 6h mélanger au bruit d’avion c’est relou (hotel) ce situe pile dans le couloir aérien
Personnel a accueil pas du tt enthousiaste ou souriant
Il aime votre argent mais si vous dépenser pas sa leur convient pas

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Christiane Irion3 years ago on

Google

2/5

(Translated by Google) Very different rooms... Large bugs in the general toilet on the ground floor... Missing plates, cups, bowls, cutlery at meals... Dining room not clean even at 7 o'clock in the morning.
(Original)
Sehr unterschiedliche Zimmer... großes Ungeziefer in der allgemeinen Toilette im EG... fehlende Teller, Tassen, Schüsseln, Besteck bei den Mahlzeiten... Speiseraum auch um 7h morgens nicht sauber.

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novechento35 years ago on

Google

4/5

(Translated by Google) It's a 5-star hotel in Marrakesh, nice, good pool, decent food, spacious rooms. Some drawbacks may be, they do not have glasses in the bathroom of the room or the hotel's Wi-Fi does not work well at all
(Original)
Es un hotel de 5 estrellas de Marraquesh, bonito, buena piscina, comida aceptable, amplias habitaciones. Algunas pegas pueden ser, no tienen vasos en el baño de la habitación o el wifi del hotel no funciona del todo bien

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Versatil-connexion Ben3 years ago on

Google

4/5

(Translated by Google) Sincerely c with much hesitation that we visited this establishment after many negative comments on your site.and we had a pleasant.sejour staff to listen very hospitable professional housekeeper report qualitprix very satisfactory.je would now like to address the person who criticizes the establishment very honestly at the price of the night I suggest you look at what hotel you will stay in Europe in an old campanil filled with caffar ... long live Morocco
(Original)
Sincèrement c avec bcp d hésitation que nous nous sommes rendu dans cette établissement suite à de nombreux commentaire négatif sur votre site.et bien nous avons passer un agréable.sejour personnel à l écoute très accueillant femme de ménage professionnel rapport qualité prix très satisfaisant.je voudrais maintenant m adresser au personne qui critique l établissement très honnêtement au prix de la nuit je vous propose de regarder dans quel établissement hôtelier vous residerez en Europe dans un vieux campanil remplis de caffar ...vive le maroc

Trip typeFamily

Rooms4.0

Service5.0

Location5.0

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poptiti 2.03 years ago on

Google

1/5

(Translated by Google) food not so good, music under the windows until 2am not relaxing at all pricey shop off the road very busy.reception that does not answer calls if problem at night ... …

(Translated by Google) food not so good, music under the windows until 2am not relaxing at all pricey shop off the road very busy.reception that does not answer calls if problem at night ...
(Original)
nourriture pas terrible,musique sous les fenêtres a fond jusqu'à 2h du matin pas reposant du tout boutique hors de prix pret de la route très passante.reception qui ne répond pas au appels si problème la nuit...

Trip typeVacation

Rooms1.0

Service1.0

Location1.0

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camelia constantin5 years ago on

Google

1/5

(Translated by Google) The rooms are miserable. The staff does not treat tourists properly. The food leaves much to be desired. There are cockroaches in the rooms and on the stairs. It doesn't even deserve a star. I do not recommend this hotel.
(Original)
Camerele sunt mizerabile. Personalul nu tratează turiștii corespunzător. Mâncarea lasă de dorit. Sunt gândaci în camere și pe scări. Nu merită nici măcar o stea. Nu recomand acest hotel.

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Pieter Polman4 years ago on

Google

3/5

(Translated by Google) Big hotel that looks good at first glance but still there are many flaws. No wifi in your room. …

(Translated by Google) Big hotel that looks good at first glance but still there are many flaws. No wifi in your room.
(Original)
Groot hotel dat op het eerste gezicht er goed uitziet maar toch zijn er veel gebreken. Geen wifi op je kamer.

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Duke ATK3 years ago on

Google

1/5

(Translated by Google) Hotel to avoid, warming up in the restaurant, dirt in the bathrooms, management not up to date, employees who have nothing to beat customers, cockroaches in the rooms, an acquaintance slipped in the pool because of a bad slab suddenly put 30 stitches and no compensation except reimbursement for two nights 😅, excessive ice cream prices, arrogant manager, and to finish every day at the bar we are ripped off with foreign currency that the bartenders received as if to drink 😡 😡😡
To flee
(Original)
Hôtel a éviter, du réchauffer au restaurant, saleté dans les salles de bain , direction pas l’an hauteur, employées qui ont rien à battre des clients, cafard dans les chambres , une connaissance a glisser en piscine à cause d’une dalle mal poser du coup 30 points de suture et aucun dédommagement à part remboursement de deux nuit 😅 , prix des glaces excessives, directeur arrogant , et pour finir chaque jrs au bar on nous arnaquer avec de la monnaie étrangère que Les barman ont reçu comme pour boir 😡😡😡
A fuiiiire

Trip typeVacation

Rooms2.0

Service1.0

Location3.0

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imane arr4 years ago on

Google

1/5

(Translated by Google) A 4 star hotel but which does not even deserve 2 stars, swimming pool very dirty and full of products no towel and lots of other things... bad experience I do not recommend it at all
(Original)
Un hotel de 4 étoile mais qui mérite meme pas 2 étoile, piscine très sale et pleine de produits pas de serviette et plein d'autre chose... mauvaise expérience je vous le recomande pas du tout

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Jacqueline Oranje (Happy Spider)2 years ago on

Google

2/5

(Translated by Google) Super bad food, it makes you sick. However beautiful the hotel is …

(Translated by Google) Super bad food, it makes you sick. However beautiful the hotel is
(Original)
Super slecht eten, je wordt er ziek van. Hoe mooi het hotel ook is

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Peter Pasman3 years ago on

Google

4/5

(Translated by Google) Beautiful, large hotel with an impressive entrance, great large swimming pool, generous Moroccan breakfast buffet, three kilometers outside the old city of Marrakech, taxis are right outside the door, from 50 MAD, a regional bus from the shopping center for 5 MAD
(Original)
Mooi, groot hotel met indrukwekkend entree, geweldig grote swimmingpool, royale Marrokaanse ontbijtbuffet , drie kilometer buiten oude stad Marrakech, taxis staan voor de deur, vanaf 50 MAD , een streekbus van winkelcentrum voor 5 MAD

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Franca Marcolin3 years ago on

Google

3/5

(Translated by Google) Hotel clean. Young gentlemen a little inexperienced. Unfortunately if you go in winter there is no heating so clothes better to leave them at home …

(Translated by Google) Hotel clean. Young gentlemen a little inexperienced. Unfortunately if you go in winter there is no heating so clothes better to leave them at home
(Original)
Hotel pulito.camerieri giovani gentili un po inesperti.purtroppo se andate in inverno non c'è riscaldamento quindi vestitini meglio lasciarli a casa

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Светлана Маевская3 years ago on

Google

5/5

(Translated by Google) Was at the hotel passing through, but I liked everything. Solid Four. Good food and rooms. …

(Translated by Google) Was at the hotel passing through, but I liked everything. Solid Four. Good food and rooms.
(Original)
Была в отеле проездом, но всё понравилось. Твёрдая четвёрка. Хорошее питание и номера.

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Larbi KHATIRI5 years ago on

Google

4/5

(Translated by Google) The rooms very large and good service but the bathrooms and the cleanliness and maintenance could be improved. …

(Translated by Google) The rooms very large and good service but the bathrooms and the cleanliness and maintenance could be improved.
(Original)
Les chambres très grand et bon service mais les salles de bain et la propreté et l'entretien pouvaient être améliorés.

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Achim Frei4 years ago on

Google

1/5

(Translated by Google) Well, I hardly believe it. I was forced to eat my pizza, which I took from a restaurant around the corner, in front of the hotel entrance. The boss for the reception is really unfriendly and came up with statements that it is internationally normal, that man I'm not allowed to take food into my room. I work in a hotel in Frankfurt myself. In any case, the rooms are also dirty. I waited in the bathroom and found it on the floor at the pool. The workers prefer women, so if a man wants something from them, they chat with me first all women until they come so really not recommended
(Original)
Also ich glaube es kaum ich bin gezwungen worden meine Pizza die ich mir von einem Restaurant um die Ecke mitgenommen habe vor dem Hotel Eingang zu essen der Chef für die Rezeption ist echt unfreundlich und ist mit mit so ausagen gekommen das es international normal ist das Mann kein essen mit in sein Zimmer nehmen darf ich arbeite selber in einem Hotel in Frankfurt auf jedenfall sind die Zimmer auch dreckig habe harre im Bad und auf dem Fußboden gefunden am Pool die Arbeiter bevorzugen Frauen also wenn Mann von ihnen was möchte labern die erst mal mit allen Frauen bis sie kommen also echt nicht empfehlenswert

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Sliman Keita Abioui3 years ago on

Google

5/5

(Translated by Google) A beautiful place, and exceptional service. The team is at your service and makes you feel at home. I highly recommend. Thanks to all the team at Zalagh Kasbah Hotel ❤️ …

(Translated by Google) A beautiful place, and exceptional service. The team is at your service and makes you feel at home. I highly recommend. Thanks to all the team at Zalagh Kasbah Hotel ❤️
(Original)
Un lieu magnifique, et un service exceptionnelle. L'équipe est à votre écoute et fait en sorte de se sentir comme chez soi. Je recommande vivement. Merci à toute l'équipe du Zalagh Kasbah hôtel ❤️

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Abdelwahab Boussetta4 years ago on

Google

1/5

(Translated by Google) A hotel that does not deserve the 4 *, neutral staff or not welcoming, very simple rooms, poor value for money. …

(Translated by Google) A hotel that does not deserve the 4 *, neutral staff or not welcoming, very simple rooms, poor value for money.
(Original)
Un hotel qui ne mérite pas les 4 *, personnel neutre, voire non acceuillant, chambres très simples, mauvais rapport qualité- prix.

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Abdellah Garmali4 years ago on

Google

5/5

(Translated by Google) Domaine des Remparts sits in a 1-hectare park in Marrakech and offers views of the Atlas Mountains. It has a swimming pool, fitness center and 2 restaurants. …

(Translated by Google) Domaine des Remparts sits in a 1-hectare park in Marrakech and offers views of the Atlas Mountains. It has a swimming pool, fitness center and 2 restaurants.
All rooms and suites have a terrace and a private garden. Some suites have a living room with a fireplace.
The oriental restaurant is open for dinner and breakfast. It offers traditional Moroccan cuisine and a selection of international dishes.
The Grill restaurant is the perfect place to enjoy grilled fish or meat accompanied by Moroccan salads, by the pool.
Guests at Domaine des Remparts have access to the luxury spa with a hammam and offering exfoliating massages, aromatherapy baths and beauty treatments.
(Original)
Le Domaine des Remparts se trouve dans un parc d'un hectare à Marrakech et offre une vue sur les montagnes de l'Atlas. Il abrite une piscine, un centre de remise en forme et 2 restaurants.
Toutes les chambres et suites disposent d'une terrasse et d'un jardin privé. Certaines suites possèdent un salon avec une cheminée.
Le restaurant oriental est ouvert pour le dîner et le petit déjeuner. Il propose une cuisine marocaine traditionnelle et une sélection de plats internationaux.
Le restaurant Grill est l'endroit rêvé pour déguster des grillades de poisson ou de viande accompagnées de salades marocaines, au bord de la piscine.
Les clients du Domaine des Remparts ont accès au spa de luxe doté d'un hammam et proposant des massages exfoliants, des bains d'aromathérapie et des soins de beauté.

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Abdelhadi El ouadaa2 years ago on

Google

5/5

(Translated by Google) Two pools own very correct meal
I recommend it to all families without forgetting the animation. …

(Translated by Google) Two pools own very correct meal
I recommend it to all families without forgetting the animation.
(Original)
Deux piscines propre repas tres correcte
Je le conseille a tout les familles sans oublier l animation.

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kiki vava4 years ago on

Google

1/5

(Translated by Google) I made hotels in Morocco super but then this one is a disaster, very unpleasant staff home cold barely correct. Non-soundproof rooms, old bathroom, rotten joints, the shower attached to the wall so obliged to wet his head, Streaked tile hallway impossible to sleep with the sounds of the suitcases as I warn guests arrive even at 3am., without mentioning those returning after a drunken evening, and the only little comfort would have been a good breakfast, but then a real scam for 75dh all the day before and the buffet is half empty ... and the top of the top is the industrial orange jud for a country known for the production of citrus, flee this hotel. ...
(Original)
J'en ai fais des hôtels au Maroc super mais alors celui ci est une catastrophe, personnel très désagréable acceuil froid à peine correcte.chambres non insonorisées, sdb vieillotte, joints pourris, la douche fixée au mur donc obligé de se mouiller la tête, couloir carrelages striés impossible de dormir avec les bruits des roulettes des valises car je vous préviens les clients arrivent même à 3h du matin.,sans citer ceux qui rentrent après une soirée bien arrosée, et le seul petit réconfort aurait été un bon petit déjeuner, mais alors une vraie arnaque pour 75dh tout date de la veille et le buffet est à moitié vide... et le top du top c'est le jud d'orange industriel pour un pays connu par la production des agrumes, fuyez cet hôtel. ...

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Marie Cuypers5 years ago on

Google

4/5

(Translated by Google) Always the same menu, although for a stopover in the basement. pleasant staff go out of their way but quite disappointing not to recommend in the evening no activity …

(Translated by Google) Always the same menu, although for a stopover in the basement. pleasant staff go out of their way but quite disappointing not to recommend in the evening no activity
(Original)
Toujours le même menu bien pour une étape chambres en sous-sol . personnel agréable fait le maximum mais assez décevant à ne pas recommander le soir aucune activité

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Ali Idbaha4 years ago on

Google

1/5

(Translated by Google) Hotel very far from the city center, false advertising, said near the menara mall while not at all really the opposite, not very classy hotel in the end we really see that it is agglomerate, in short I prefer to go to red hotel much better in geographical position and benefits, I got myself like a blue levels prices so distrust I do not recommend.
(Original)
Hôtel très loins du centre ville, publicité mensongère, se dit près du menara mall alors que pas du tout vraiment à l'opposé, hôtel pas très classe au final on voit vraiment que c'est de l aggloméré, bref je prefere aller au red hôtel bien mieux en position géographique et prestations, je me suis fait avoir comme un bleu niveaux prix donc méfiance je vous le déconseille.

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Giselle Barthou yogadelarisauy laughteryoga5 years ago on

Google

4/5

(Translated by Google) It is a very good hotel it is quite close to the Medina it has a service that takes you near the Medina fees a good swimming pool to cool off the food more or less can improve the most important thing for me was that they put chlorine in the pool at 7 o'clock the afternoon with which from scratch you cannot use the pool What would be very refreshing after a day of walking to be able to use the pool that would be what I would change
(Original)
Es un muy buen hotel está bastante cerca de la Medina tiene un servicio que te lleva cerca de la Medina honorarios una buena piscina para refrescarse la comida más o menos puede mejorar lo más importante para mí fue que echan cloro en la piscina a las 7 de la tarde con lo cual a partir de cero no podés usar la piscina Qué sería muy refrescante después de un día de andar poder usar la piscina eso sería lo que yo modificaría

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leila la seulement4 years ago on

Google

2/5

(Translated by Google) Very nice swimming pool however you have to book your deckchair very early (60 deckchairs for 700 customers!!!) pti dej correct however 20 min of waiting for an omelette or a msemen not worthy of a 4 star I would rather say 3 stars the ladies at the reception are very little or not at all attentive (we wanted to change rooms with my husband because he had a twin bed so that we had booked a room with a double bed we were asked to come back the next morning and those 3 days in a row after giving up we ask if it would be possible to change the bed we had to wait 2 more days 😰😰😰)
Sava lunch but given the price (20euros / pers) its not worth it at all as much to eat outside ...... Strong point the swimming pool + pti dej c all .....
(Original)
Très belle piscine par contre il faut réserver son transat tres tot (60 transat pour 700clients!!!) pti dej correct par contre 20 min d'attente pr une omelette ou un msemen pas digne dun 4etoile je dirai plutôt 3 etoiles les demoiselles ala réception sont tres peu voir pas du tout a lecoute (on souhaitait changer de chambre avc mon mari car il yavai d lit jumo alor ke nous avions reserver chambre avc lit double on nous demande de revenir le lendemain matin et ceux 3jours de suite apres avoir abandonner on demande s'il serait possible de nous changer le lit on a du attendre 2jours 😰😰😰 de plus)
Repas du midi sava mais vu le prix (20euros/pers) sa ne vaut pas le coup du tout autant manger a l'extérieur...... Point fort la piscine +pti dej c tou.....

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Jocelyne Py2 years ago on

Google

5/5

(Translated by Google) It is a beautiful and large hotel with 4 dining options and a bar. In the colors of Morocco and with 2 swimming pools and a spa. 2 receptions. A shop. ... …

(Translated by Google) It is a beautiful and large hotel with 4 dining options and a bar. In the colors of Morocco and with 2 swimming pools and a spa. 2 receptions. A shop. ...
(Original)
C est un bel et grand hôtel avec 4 possibilites de restauration et un bar. Aux couleurs du Maroc et Avec 2 piscines et un spa. 2 réceptions. Une boutique. ...

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Pascal Hermel Century21 BCN4 years ago on

Google

3/5

(Translated by Google) Half board very well. Food and good service. Material is missing, lack of cleanliness in general. 700m2 Carrefour. Taxi to Center 10mn max 50 dirahm. …

(Translated by Google) Half board very well. Food and good service. Material is missing, lack of cleanliness in general. 700m2 Carrefour. Taxi to Center 10mn max 50 dirahm.
(Original)
Media pensión muy bien. Comida y servicio bueno. Falta material, falta limpieza en general. 700m2 Carrefour. Taxi hasta Centro 10mn maxi 50 dirahm.

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Dina L4 weeks ago on

Google

4/5

(Translated by Google) The staff is very helpful
(Original)
הצוות מאוד שירותי

Trip typeVacation · Friends

Rooms4.0

Service5.0

Location5.0

Uwe Hillmer2 years ago on

Google

3/5

(Translated by Google) You are not allowed to bring your own food to the hotel and will be forced to book all inclusive. …

(Translated by Google) You are not allowed to bring your own food to the hotel and will be forced to book all inclusive.
(Original)
Man darf keine eigene Lebensmittel mit ins Hotel nehmen und wird quasie genötigt, all inklusive zu buchen.

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Marcelo Figueroa3 years ago on

Google

5/5

(Translated by Google) Hotel very good, with ample facilities and several alternatives of feeding. A good bar with a live singer. Very clean and with good attention. …

(Translated by Google) Hotel very good, with ample facilities and several alternatives of feeding. A good bar with a live singer. Very clean and with good attention.
(Original)
Hotel muy bueno, con amplias instalaciones y varias alternativas de alimentacion. Una buena barra de bar con cantante en vivo. Muy limpio y con buena atencion.

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Said Said3 years ago on

Google

1/5

(Translated by Google) Old-fashioned decoration of the rooms, we booked a room with a double bed BUT WE HAD TWO SINGLE BEDS STUCK TOGETHER, we booked a room with a bathtub BUT NO CAP TO CLOSE SO UNUSABLE = S
Pity
(Original)
Décoration des chambres vieillotte, on a réservé une chambre avec un lit double MAIS ON A EU DEUX LIT 1PLACE COLÉS ENSEMBLE, on a réservé chambre avec baignoire MAIS PAS DE BOUCHON POUR FERMER DONC INNUTILISABLE =S
Dommage

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Kamal3 years ago on

Google

1/5

(Translated by Google) Mediocre is the only word I find to experience with this hotel. The staff is literally crazy about you and your needs. To avoid like the plague. …

(Translated by Google) Mediocre is the only word I find to experience with this hotel. The staff is literally crazy about you and your needs. To avoid like the plague.
(Original)
Médiocre est le seul mot que je trouve à l'expérience avec cet hôtel. Le personnel se fou littéralement de vous et de vos besoins. A éviter comme la peste.

Trip typeVacation

Rooms3.0

Service1.0

Location3.0

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Niaco FG3 years ago on

Google

2/5

(Translated by Google) Ufff Terrible hotel Do not go. Bad rooms. Bad bathrooms Bad breakfast Dirty. Very bad reception. All wrong. …

(Translated by Google) Ufff Terrible hotel Do not go. Bad rooms. Bad bathrooms Bad breakfast Dirty. Very bad reception. All wrong.
(Original)
Ufff. Pésimo hotel. No vayan. Malos cuartos. Malos baños. Mal desayuno. Sucio. Muy mala la recepción. Todo mal.

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Lilo Sch2 years ago on

Google

2/5

(Translated by Google) Gorgeous from the outside! Moderate inside. plate struck. Cutlery from the last century. Wire hangers. You make an effort. A bit sad. …

(Translated by Google) Gorgeous from the outside! Moderate inside. plate struck. Cutlery from the last century. Wire hangers. You make an effort. A bit sad.
(Original)
Von Außen prächtig! Innen mäßig. Teller angeschlagen. Bestecke aus dem vergangenen Jahrhundert. Kleiderbügel aus Draht. Man bemüht sich. Ein bisschen traurig.

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Paula Chorabik4 years ago on

Google

5/5

(Translated by Google) A place worth recommending. Large rooms, nice pool, clean. It is the only downside away from the city center, but it is quiet at night. …

(Translated by Google) A place worth recommending. Large rooms, nice pool, clean. It is the only downside away from the city center, but it is quiet at night.
(Original)
Miejsce godne polecenia. Duże pokoje, ładny basen, czysto. Oddalony od centrum miasta to jedyny minus, ale za to jest cicho w nocy.

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Mounir BATTEOUI2 months ago on

Google

5/5

(Translated by Google) Excellent I recommend
(Original)
Excellent je recommande

Trip typeVacation · Family

Rooms5.0

Service5.0

Location5.0

Lugdivine Vacher2 years ago on

Google

3/5

(Translated by Google) Nice staff, varied buffet with local flavors. Damage no wifi in the rooms. …

(Translated by Google) Nice staff, varied buffet with local flavors. Damage no wifi in the rooms.
(Original)
Personnel agréable, buffet varié aux saveurs locale. dommage pas de wifi dans les chambres .

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Khadija Boumaaza5 years ago on

Google

2/5

(Translated by Google) I went to this hotel last summer
-for the rooms: I give 7 out of 10
-for the restaurant: the dishes served for lunch are the same as available for …

(Translated by Google) I went to this hotel last summer
-for the rooms: I give 7 out of 10
-for the restaurant: the dishes served for lunch are the same as available for dinner, when I was eating a small cake I found an eggshell! For that I give the restaurant 4 out of 10
-for the swimming pool: I give 9 out of ten.
(Original)
Je suis allée l'été dernier à cet hôtel
-pour les chambres: je donne 7 sur 10
-pour le restaurant:les plats servis au déjeuner sont les même qui s'offrent au dîner , quand j ai été en train de manger un petit cake j ai trouvé une coquille d'oeuf!Pour ça je donne au restaurant 4 sur 10
-pour la piscine:je donne 9 sur dix.

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faouzi mohameda year ago on

Google

4/5

(Translated by Google) Nice and quiet hotel away from the city center وسط
(Original) …

(Translated by Google) Nice and quiet hotel away from the city center وسط
(Original)
فندق جميل وهادئ وبعيد عن ضوضاء وسط المدينة

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Niels Saglibene4 years ago on

Google

1/5

(Translated by Google) Pitiful and overpriced services. Staff unwelcoming .... I do not really recommend this hotel !! …

(Translated by Google) Pitiful and overpriced services. Staff unwelcoming .... I do not really recommend this hotel !!
(Original)
Services pitoyables et hors de prix. Personnel peu acceuillant.... je ne recommande vraiment pas cet hotel !!

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Viviane Jousselin6 months ago on

Google

4/5

(Translated by Google) No Spa because Ramadan, works and lack of staff...
(Original) …

(Translated by Google) No Spa because Ramadan, works and lack of staff...
(Original)
Pas de Spa car ramadan ,travaux et manque de personnel...

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María Jesús Nuevo3 years ago on

Google

5/5

(Translated by Google) Magnificent hotel with spa, several pools. Gastronomy very varied and rich. Service of 10. Excellent treatment …

(Translated by Google) Magnificent hotel with spa, several pools. Gastronomy very varied and rich. Service of 10. Excellent treatment
(Original)
Magnífico Hotel con spa, varias piscinas. Gastronomía muy variada y rica. Servicio de 10. Trato excelente

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Antonio Caldeira3 years ago on

Google

2/5

(Translated by Google) Hotel with spectacular views from the outside, and with major organizational problems. Falls short!!!!! …

(Translated by Google) Hotel with spectacular views from the outside, and with major organizational problems. Falls short!!!!!
(Original)
Hotel com vistas espectaculares no exterior, e com grandes problemas a nível de organização. Deixa a desejar!!!!!

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Agnès MERIC4 years ago on

Google

4/5

(Translated by Google) Quiet hotel clean friendly staff the problem was removed from the center so obligation to take taxis everyday ...... taxis without counters of course 😉😥 …

(Translated by Google) Quiet hotel clean friendly staff the problem was removed from the center so obligation to take taxis everyday ...... taxis without counters of course 😉😥
(Original)
Hôtel tranquille propre personnel sympathique le problème ets retiré du centre donc obligation de prendre les taxis tous les jours......taxis sans compteurs bien sûr 😉😥

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Carmen Salvador3 years ago on

Google

5/5

(Translated by Google) Splendid, elegant, and a very complete and diverse free buffet and everything fresh, good service …

(Translated by Google) Splendid, elegant, and a very complete and diverse free buffet and everything fresh, good service
(Original)
Espléndido, elegante, y bufet libre muy completo y diverso e todo fresco buen servicio

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Id Gamer5 years ago on

Google

4/5

(Translated by Google) the hotel is nice there is a good atmosphere maisbla nouriture is not very good …

(Translated by Google) the hotel is nice there is a good atmosphere maisbla nouriture is not very good
(Original)
l'hôtel est jolie il y a une bonnn ambiance maisbla nouriture n'est pas tres bonne

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Mg Mg3 years ago on

Google

3/5

(Translated by Google) Hotel faithful to the photos of the site, that is to say beautiful and correct
but very badly soundproofed rooms, somewhat lax staff …

(Translated by Google) Hotel faithful to the photos of the site, that is to say beautiful and correct
but very badly soundproofed rooms, somewhat lax staff
(Original)
Hotel fidel aux photos du site c est a dire beau et correct
mais chambres tres mal.insonorisees, personnel un.peu laxiste

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Antje Pflips3 years ago on

Google

4/5

(Translated by Google) Nice area, restaurant tightly seated, on departure large groups difficulties in service, good room service …

(Translated by Google) Nice area, restaurant tightly seated, on departure large groups difficulties in service, good room service
(Original)
Schöne Anlage, Restaurant dicht bestuhlt, bei Abreise grosser Gruppen Schwierigkeiten im Service, guter Zimmerservice

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coralie bonnaillie4 years ago on

Google

2/5

(Translated by Google) Swimming pool: Never with sunbeds it's lucky to be lucky - restaurant: full of bees and always the same dishes - atmosphere: 4 stars - room: 3 stars …

(Translated by Google) Swimming pool: Never with sunbeds it's lucky to be lucky - restaurant: full of bees and always the same dishes - atmosphere: 4 stars - room: 3 stars
(Original)
Piscine : Jamais de transats c'est au bonheur la chance - restaurant : pleins d abeilles et toujours les mêmes plats - ambiance : 4 étoiles - chambre : 3 étoiles

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BULLE'HIT VAPE SHOP7 years ago on

Google

1/5

(Translated by Google) a week to eat the same thing at dinner and breakfast milk powder cafe juice socks is the responsible nothing to do with everything you said to him .null no other than that the rest is going to say it's not the top .
(Original)
une semaine a manger la meme chose au diner et au petit déjeuner lait en poudre cafe jus de chaussettes est le responsable rien a foutre de tout de ce que vous lui dite .nul nul a part ça le reste en va dire c'est pas le top .

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Amirayane El amrani3 years ago on

Google

5/5

(Translated by Google) very nice, friendly staff very warm. Kawtar, sami, Khalid, ismail, maher, hamouda thank you very much. A few remarks on the cleaning but not very bad …

(Translated by Google) very nice, friendly staff very warm. Kawtar, sami, Khalid, ismail, maher, hamouda thank you very much. A few remarks on the cleaning but not very bad
(Original)
très agréable, conviviale le personnel très chaleureux. Kawtar, sami,Khalid, ismail, maher, hamouda je vous remercie infiniment. Quelques remarques sur le ménage mais pas bien méchant

Trip typeVacation

Rooms5.0

Service4.0

Location5.0

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Rosella Tell Gomez3 years ago on

Google

5/5

(Translated by Google) Fantastic hotel!!! Very good service, rooms in good condition and two swimming pools. …

(Translated by Google) Fantastic hotel!!! Very good service, rooms in good condition and two swimming pools.
(Original)
Fantastico hotel!!! Muy buen servicio, habitaciones en buen estado y dos piscinas.

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Louise3 years ago on

ZenHotels.com

6.5/10

(Translated by Google) Price, pool, location, (most) staff
Poor cleanliness, cockroaches in the hotel And in the room, shower not very convenient to use …

Visited in June 2019

Read more on ZenHotels.com

Louise3 years ago on

ZenHotels.com

6.5/10

(Translated by Google) Price, pool, location, (most) staff
Poor cleanliness, cockroaches in the hotel And in the room, shower not very convenient to use …

Visited in June 2019

Read more on ZenHotels.com

Y Ce4 years ago on

Google

1/5

(Translated by Google) The service is very poor and the small music pool to 9 am to 00:00 breakfast must start at 7am and 8am always person …

(Translated by Google) The service is very poor and the small music pool to 9 am to 00:00 breakfast must start at 7am and 8am always person
(Original)
Le service est très médiocre et la petite piscine musique à font de 9h à 00h00 le petit-déjeuner dois commencé à 7h et à 8h toujours personne

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Alessandro Brun3 years ago on

Google

4/5

(Translated by Google) The hotel ê great ... a little 'dated but all in all buono.Ok breakfast .. …

(Translated by Google) The hotel ê great ... a little 'dated but all in all buono.Ok breakfast ..
(Original)
L'hotel ê grande...un po' datato ma tutto sommato buono.Ok la colazione..

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Ghenai Hymed5 years ago on

Google

3/5

(Translated by Google) Nice hotel, beautiful pool, near downtown BUT staff a little backward and poorly polite. …

(Translated by Google) Nice hotel, beautiful pool, near downtown BUT staff a little backward and poorly polite.
(Original)
Bel hôtel, piscine magnifique, proche centre ville MAIS personnel un peu arriéré et mal poli.

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אהובה דור5 months ago on

Google

5/5

(Translated by Google) Excellent service and attitude .....
(Original)
שירות ויחס מעולים.....

Trip typeVacation · Friends

Rooms5.0

Service5.0

Location5.0

Juan Manuel Perez Alcaide2 years ago on

Google

3/5

(Translated by Google) Heating does not work well, it is a hotel for summer the service is not very qualified. …

(Translated by Google) Heating does not work well, it is a hotel for summer the service is not very qualified.
(Original)
No funciona bien la calefacción es un hotel más para verano el servicio no está muy cualificado.

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lorenzo magagnotti5 years ago on

Google

3/5

(Translated by Google) Nice hotel but not very clean and have problems in some rooms with heating …

(Translated by Google) Nice hotel but not very clean and have problems in some rooms with heating
(Original)
Hotel carino ma non pulitissimo e hanno problemi in alcune camere con il riscaldamento

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M'hamed test4 years ago on

Google

1/5

(Translated by Google) The food is worthy of a 0 star hotel, the worst hotel I've ever seen in my entire life …

(Translated by Google) The food is worthy of a 0 star hotel, the worst hotel I've ever seen in my entire life
(Original)
La bouffe est digne d'un hôtel de 0 étoile, the worst hotel I've ever seen in my entire life

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Roberto Spinola4 years ago on

Google

5/5

(Translated by Google) Very nice hotel with magnificent and airy space, very friendly staff and always ready to help. …

(Translated by Google) Very nice hotel with magnificent and airy space, very friendly staff and always ready to help.
(Original)
Hotel muito bonito com espaço magnifico e arejado , pessoal muito simpatico e sempre pronto a ajudar.

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Юра Бордан5 years ago on

Google

3/5

(Translated by Google) Good atmosphere, friendly staff. The rooms are spacious, the bathroom leaves much to be desired. …

(Translated by Google) Good atmosphere, friendly staff. The rooms are spacious, the bathroom leaves much to be desired.
(Original)
Хорошая отмосфера, приветливый персонал. Номера просторные, ванная комната оставляет желать лучшего.

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Nives Caraffini6 years ago on

Google

4/5

(Translated by Google) Nice hotel ... we stayed 3 days in the tour of the imperial cities in 2014 ... very nice and clean hotel only flaw the very repetitive food .. …

(Translated by Google) Nice hotel ... we stayed 3 days in the tour of the imperial cities in 2014 ... very nice and clean hotel only flaw the very repetitive food ..
(Original)
Bell'hotel... siamo state 3 giorni nel tour delle città imperiali nel 2014... hotel molto bello e pulito unica pecca il cibo molto ripetitivo..

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Andrés González3 years ago on

Google

4/5

(Translated by Google) Very pretty place. With many amenities including pool, music, bar and zumba. Good food …

(Translated by Google) Very pretty place. With many amenities including pool, music, bar and zumba. Good food
(Original)
Muy lindo lugar. Con muchas comodidades incluyendo piscina, música, bar y zumba. Buena comida

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TATJANA Kleinlogel4 years ago on

Google

4/5

(Translated by Google) Inexpensive .. according to the price. Food good. Free shuttle bus to Neustadt ... great. …

(Translated by Google) Inexpensive .. according to the price. Food good. Free shuttle bus to Neustadt ... great.
(Original)
Kostengünstig..dem Preis entsprechend. Essen gut.kostenloser Shuttle Bus zur Neustadt..toll.

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Safietou Mendy2 years ago on

Google

1/5

(Translated by Google) They charged me a month before departure and did not assume, the reservation service is pathetic. Avoid at all costs! …

(Translated by Google) They charged me a month before departure and did not assume, the reservation service is pathetic. Avoid at all costs!
(Original)
Ils m’ont débiter un mois avant le départ et n’assume pas, le service réservation est minable. A éviter à tout prix !

Trip typeVacation

Service1.0

Read less

Ferdaous JAMAI4 years ago on

Google

1/5

(Translated by Google) Hotel not worthy of a 4 star, service very poor and staff not at all professional …

(Translated by Google) Hotel not worthy of a 4 star, service very poor and staff not at all professional
(Original)
Hôtel pas digne d'un 4 étoiles, service très nul et le personnel pas du tout professionnel

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Jose Rafael Penadés Revert2 years ago on

Google

4/5

(Translated by Google) Great hotel, although the rooms are missing things like soap .. paper ... …

(Translated by Google) Great hotel, although the rooms are missing things like soap .. paper ...
(Original)
Gran hotel, aunque en las habitaciones faltan cosas como jabón .. papel...

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Aouatef Kall3 years ago on

Google

5/5

(Translated by Google) A superb stay. Very quiet and clean hotel. I loved it.
(Original) …

(Translated by Google) A superb stay. Very quiet and clean hotel. I loved it.
(Original)
Un superb séjour. Très calme et propre hôtel.j ai adoré.

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wahid farabi3 years ago on

Google

1/5

(Translated by Google) Services and incompetent staff especially the reception. Menu ftour is the most mediocre of Marrakech. No animation! …

(Translated by Google) Services and incompetent staff especially the reception. Menu ftour is the most mediocre of Marrakech. No animation!
(Original)
Services et personnel incompétent surtout l'accueil. Menu ftour est le plus médiocre de Marrakech. Pas d'animation !

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Valentin Le Corre3 years ago on

Google

1/5

(Translated by Google) Attention to your business !!! I got stolen 20 euros out of 200 that I had in the bag, (as if I was not going to see) in bonus cockroach, place to flee …

(Translated by Google) Attention to your business !!! I got stolen 20 euros out of 200 that I had in the bag, (as if I was not going to see) in bonus cockroach, place to flee
(Original)
Attention à vos affaires !!! Je me suis fait voler 20 euros sur 200 que j’avais dans la valise , ( comme si je n’allais pas voir ) en prime des cafard , endroit à fuire

Trip typeVacation

Rooms1.0

Service1.0

Location1.0

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badr el malki3 years ago on

Google

1/5

(Translated by Google) lack of reception receptionist waiting time check in too long more than 30 mins for two guests in the reception …

(Translated by Google) lack of reception receptionist waiting time check in too long more than 30 mins for two guests in the reception
(Original)
manque de szvoir fair des réceptionniste temps d attente du check in trop long plus de 30 mins pour deux clients dans la reception

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Doreen Auifour2 years ago on

Google

5/5

(Translated by Google) Very nice ambience, friendly staff and good food. The massage was GREAT !!!! …

(Translated by Google) Very nice ambience, friendly staff and good food. The massage was GREAT !!!!
(Original)
Sehr schönes Ambiente, freundliches Personal und gutes Essen. Die Massage war SUPER!!!!

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אילנה שובלי5 months ago on

Google

5/5

(Translated by Google) I was very disappointed
(Original)
הייתי מאוכזבת מאוד

Rooms2.0

Service2.0

Location4.0

Yassine ABISSA3 years ago on

Google

2/5

(Translated by Google) Problem of correct room availability at late arrivals, which reflects poor management, as well as the lack of mini-bars in the rooms. …

(Translated by Google) Problem of correct room availability at late arrivals, which reflects poor management, as well as the lack of mini-bars in the rooms.
(Original)
Problème de disponibilité de chambre correcte aux arrivée tardives, ce qui reflète une mauvais gestion, ainsi que l'absence des mini-bars dans les chambres....

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ワカコ2 years ago on

Google

2/5

(Translated by Google) Rooms are small and washrooms are hard to use. Hot water came out. …

(Translated by Google) Rooms are small and washrooms are hard to use. Hot water came out.
(Original)
部屋は狭く、洗面所も使いにくい。お湯は出た。

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Patrizia Bianco3 years ago on

Google

2/5

(Translated by Google) Bad customer management, the room was not the paid family suite, total indifference …

(Translated by Google) Bad customer management, the room was not the paid family suite, total indifference
(Original)
Pessima gestione dei clienti, la camera non era la family suite pagata, menefreghismo totale

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Boujnane Souhaila4 years ago on

Google

1/5

(Translated by Google) Hello everyone I spent a weekend on this hotel it was a couchemair for me the realization of this hotel further from it's fotos …

(Translated by Google) Hello everyone I spent a weekend on this hotel it was a couchemair for me the realization of this hotel further from it's fotos
(Original)
Bonjour a tous j'ais passer un weekend sur cette hotel c'etait un couchemair pour moi la realiter de cette hotel plus loin de c'est fotos

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meilleure agence immobilière à Casa procheImmo3 years ago on

Google

1/5

(Translated by Google) Mediocre hotel despite the officials who are very friendly and helpful …

(Translated by Google) Mediocre hotel despite the officials who are very friendly and helpful
(Original)
Hôtel mediocre malgré les fonctionnaires qui sont très sympas et serviables

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Nuno Rato4 years ago on

Google

3/5

(Translated by Google) Nice place where you can relax with family. The restaurant is not bad, but not great either. …

(Translated by Google) Nice place where you can relax with family. The restaurant is not bad, but not great either.
(Original)
Local aprazível onde dá para relaxar em familia. O restaurante nao é mau, mas tambem nao é ótimo.

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rhazouali Aziz4 years ago on

Google

2/5

(Translated by Google) Bouvet badly organize. For the deckchairs we must reserve the places very early be 4h or 5h fi jami saw …

(Translated by Google) Bouvet badly organize. For the deckchairs we must reserve the places very early be 4h or 5h fi jami saw
(Original)
coter Bouvet mal organiser .pour les transats il faut reserver les places tres tot sois 4h ou 5h fi jami vu

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Carmen Jenkins5 years ago on

Google

1/5

(Translated by Google) The room had no sheets, towels or toilet paper. They charge for water for dinner. …

(Translated by Google) The room had no sheets, towels or toilet paper. They charge for water for dinner.
(Original)
La habitación no tenía sábanas, toallas o papel de water. Cobran el agua de la cena.

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salim2 years ago on

Google

1/5

(Translated by Google) The lady at the reception was very upset, no smile from that part and the reception was bad, she spoke to us in a very bad way. …

(Translated by Google) The lady at the reception was very upset, no smile from that part and the reception was bad, she spoke to us in a very bad way.
(Original)
La dame a l'accueil été très énervée aucun sourire de ca part et l'accueil été nul elle nous a parlé d'une manière très mauvaise.

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Helma Maria3 years ago on

Google

1/5

(Translated by Google) There are better hotels in Marrakech Breakfast a joke Staff not organized and rude! Not worth a star …

(Translated by Google) There are better hotels in Marrakech Breakfast a joke Staff not organized and rude! Not worth a star
(Original)
Es gibt besser Hotels in Marrakesch Frühstück ein Scherz Personal nicht organisiert und unfreundlich! Keine Sterne wert

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La vie Nano4 years ago on

Google

3/5

(Translated by Google) Frankly it takes a lot of hotel repairs not bad but lack of maintenance …

(Translated by Google) Frankly it takes a lot of hotel repairs not bad but lack of maintenance
(Original)
Franchement il faut pas mal des réparations hôtel pas mal mais manque d entretien

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Serafina Castori (Serafina Castori)3 years ago on

Google

5/5

(Translated by Google) Very good value for money .. kindness cleaning ... excellent buffet restaurant …

(Translated by Google) Very good value for money .. kindness cleaning ... excellent buffet restaurant
(Original)
Ottimo rapporto qualita' prezzo..gentilezza pulizia...ottimo ristorante a buffet

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Gynecotaarji3 years ago on

Google

4/5

(Translated by Google) very nice haven of peace. decorated according to the local style small pool but well lit …

(Translated by Google) very nice haven of peace. decorated according to the local style small pool but well lit
(Original)
très bel havre de paix. décoré selon le style local petite piscine mais bien illuminé

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Maria Laura5 years ago on

Google

5/5

(Translated by Google) Marrakech is the same as being in Las Vegas. What other hotekes did not have this one. Very good attention of all and compared to those of fes and erfoud or rabat excellent food
(Original)
Marrakech es igual a estar en Las Vegas. Lo que los demas hotekes no tuvieron este si. Muy buena atención de todos y comparado a los de fes y erfoud o rabat excelente comida

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Amine Lahlou3 years ago on

Google

3/5

(Translated by Google) Not bad except for the food honestly improve a great job! Especially limited and not much choice …

(Translated by Google) Not bad except for the food honestly improve a great job! Especially limited and not much choice
(Original)
Pas mal sauf pour la bouffe a améliorer honnêtement un grand travail a faire !! Surtout limité et pas bcp de choix

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Ahmad Mohammad5 years ago on

Google

3/5

(Translated by Google) The club I experienced is a destination for HINDUS people who are nice
The staff is nice but remains to improve the services and diversify the …

(Translated by Google) The club I experienced is a destination for HINDUS people who are nice
The staff is nice but remains to improve the services and diversify the distractions
(Original)
Le club dont j ai vécu l expérience est une destination des HINDOUS qui sont sympas
Le personnel est gentil mais reste à améliorer les services et diversifier les distractions

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Neighborhood

Top sights

Restaurants

Airports

Transit

Mechouar-Kasbah

Expansive Mechouar-Kasbah takes in part of the walled old town, plus the sprawling ruins of 16th-century El Badii Palace, and the Saadian Tombs mausoleum, with ornate pillars, tiles, and stucco. The Mellah, or Jewish quarter, is home to the restored Slat Al Azama Synagogue, said to date to 1492. Outside the walls, the extensive Agdal Gardens were laid out in the 12th century with citrus orchards and a vast pool.

Hotel location score

OK location overall for sightseeing, recreation, dining, and getting around

2.4 OK for proximity to things to do

2.5 OK for proximity to restaurants

2.5 OK for proximity to transit

4.6 Excellent for airport access

Scores are calculated based on data from Google Maps and Google reviews

Bd Mohamed VI, Marrakech 40000

2. Jardin Majorelle-Yves Saint Laurent Mansion

Garden by artist Jacques Majorelle, with exotic plants, water features & a museum of Berber culture.

Vast, intricately designed palace with 160 rooms, courtyards & 8 acres of gardens.

Plush quarters, some with private pools, in a luxe hotel offering a spa, dining & an outdoor pool.

This large 12th-century Almohad-style mosque features a plaza with gardens & a fountain.

Once hidden mausoleum surrounded by gardens, decorated with colorful tiles, marble & stucco.

Remains of a 16th-century palace whose garden walls & ornamental orange orchard still stand.

8. Ibn Youssef School

16th-century college building with prayer hall & courtyards decorated with tiles & carved wood.

9. Yves Saint Laurent Museum

Cubed, brickwork museum paying homage to Yves Saint Laurent with a café, bookshop & auditorium.

10. Medina of Marrakesh

Vibrant morning-to-night marketplace with stalls carrying fresh produce, dried goods & trinkets.

12th-century botanical garden with a scenic pavilion, artificial lake & mountain views.

Elegant, ornate 19th-century palace complex with traditional Islamic gardens, plus a shop & cafe.

Museum displaying ornate artisanal Moroccan objects, from an 11th-century chest to modern carpets.

14. House of Photography in Marrakech

Museum of Moroccan photography housing a permanent collection & offering rotating exhibitions.

15. Les Jardins de La Koutoubia

Warmly decorated rooms in an upscale property featuring a spa, 3 restaurants & 2 pools.

1. Al Fassia Aguedal

Restaurant

Rating

4.5

Distance

2 min

458 reviews

2. Nouba Restaurant Marrakech

Restaurant

Rating

3.5

Distance

3 min

536 reviews

3. BÔ ZIN

Restaurant

Rating

4.1

Distance

3 min

999 reviews

4. La Paillote Marrakech

French restaurant

Rating

4.4

Distance

7 min

518 reviews

5. Cuisine De Terroir

Restaurant

Rating

4.6

Distance

12 min

795 reviews

6. La Table de la Kasbah

Restaurant

Rating

4.7

Distance

6 min

364 reviews

7. L'Ô à la Bouche

Restaurant

Rating

4.7

Distance

12 min

288 reviews

8. Table Du Marche

French restaurant

Rating

3.9

Distance

8 min

703 reviews

9. Restaurant L’Italien par Jean-Georges, Marrakech

Restaurant

Rating

2.8

Distance

8 min

35 reviews

10. Le Petit Cornichon

Restaurant

Rating

4.5

Distance

15 min

211 reviews

From

Marrakesh Menara Airport

Taxi 15 min

Transit 34 min

Mazar 9 min

About this hotel

This upmarket hotel is 4 km from Jemaa el-Fna, the bustling square and marketplace, 6 km from Marrakesh railway station and 7 km from Majorelle Garden, which has a museum. …

The laid-back rooms come with flat-screen TVs, as well as furnished balconies or terraces. Suites add sitting areas. Room service is available.

A shuttle to Jemaa el-Fna is complimentary. Breakfast (surcharge) is served in an airy restaurant that has a terrace next to an outdoor pool. There's also a bar, a kids' pool, and a spa with an indoor pool and a hammam.

Check-in time: 2:00 PM

Check-out time: 12:00 PM

Address & contact information

Bd Mohamed VI, Marrakech 40000

05243-69400

Website

Directions

Health & safety

Enhanced cleaning

Commercial-grade disinfectant used to clean the property
Employees wear masks, face shields, and/or gloves
Enhanced cleaning of common areas

Health & safety measures are provided by the hotel. Contact the hotel for more details.

Amenities

Popular amenities

Pool
Spa
Wi-Fifree
Parkingfree

Internet

Wi-Fifree

Policies & payments

Smoke-free property

Children

Kid-friendly

Pools

Outdoor pool
Hot tub

Wellness

Fitness center
Spa

Pets

Pet-friendly

Food & drink

Restaurant
Bar
Breakfast

Services

Front desk24 hour
Full-service laundry

Parking & transportation

Parkingfree
Transfer
Local shuttle

Accessibility

Accessible

Rooms

Air conditioning

Zalagh Kasbah Hotel & Spa

MAD 674Nov 30–Dec 1

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Zalagh Kasbah Hotel & Spa

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About this hotel

Address & contact information

Health & safety

Enhanced cleaning

Amenities

Popular amenities

Internet

Policies & payments

Children

Pools

Wellness

Pets

Food & drink

Services

Parking & transportation

Accessibility

Rooms

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